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Shell > Reviews in Orange County, California, US - RAY

Shell

3.5
66 reviews
Gas Station
Orange County, US

Location details

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201 S State College Blvd, Anaheim, CA 92806, USA
3.5
Reviews
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4
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  • Google Comments (5)
  • Comments (5)

Bad service, two ladies at register seemed to be busy and answered rude as I asked for restroom key. I'm a truck driver just fueling up and using restroom no need to be rude while they're doing there JOB.

2 months ago

Been coming here for almost 10 years. New management has been really whipping this location into shape, despite all that goes on at this corner. Workers of all shifts are usually friendly and helpful. The quality of the gas has never changed even when I’ve changed vehicle types; it always lasts the longest in my tanks. Being a regular somewhere really makes a difference to me, especially when you see the effort being made for a simple customer service experience. Also never had a problem with the car wash you just have to drive slow.

4 years ago

Worst experience, horribly mean attendant!! We ran over a razor blade resulting in huge tire leak in our 2016 Jeep Patriot. We needed air b4 rim got too close to the ground so we could use FixAFlat. The attendant would NOT turn on the air! We explained our situation yet he STILL REFUSED!! We were polite; dressed in business attire. Each time we asked earnestly he just stared w/an 'oh well, too bad' kind of expression...meanwhile, we could hear the air leak from where we stood by the cashier window! Needless to say we were now on the rim so could NOT use FixAFlat until air was added & had to drive on the rim (more damage!) to the next station. If I ran out of gas in front of this station I would walk with a gas can a mile down the street to the next one before giving that place one penny of business!!

a year ago

Everytime i ask to use my rewards number they always skip over that…they need to maybe have more training in that if they have no idea what they are doing

9 months ago

Car wash does not take cash or credit. Must go in store to get wash #. 5 washes 6th free. Update: really terrible wash result. I paid the $8 wash n it didn't wash a small SUV very well at all. I think the machine is just well past it's prime and should be retired. Won't be back.

4 years ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.5 star rating with 66 Reviews.