RAY Logo

Shell > Reviews in Prince George's County, Maryland, US - RAY

Shell

3.9
86 reviews
Gas Station
Prince George's County, US

Location details

Loading...
703 Washington Blvd, Laurel, MD 20707, USA
3.9
Reviews
5
2
4
0
3
0
2
0
1
3
  • Google Comments (5)
  • Comments (5)

Misleading advertising. The big red price on top is only the price when you also buy a carwash. The actual price for unleaded fuel is 20 cents more and is not readily apparent when you look at their sign from the road. Seems intentionally misleading and not right for the customer.

4 months ago

Today I decided to put gas at the Shell station that I think it had good prices. Unfortunately my surprise was when putting the gas at the pump it suddenly the system cancel my transaction. So I decided it to go inside to pay for the gas. My surprise was when my card was declined. I check my bank and Shell took all my money from the bank charging me for one of the transactions. I went inside to cancel my transaction but there was no help only excuses. The manager was no help. I was very disappointed at this place it took all my money and left me without gas. I definitely do not recommend this place. They don't have any empathy for the customers and no help was giving.

5 months ago

Moycreo Was very unprofessional just now around 2:15 PM. on October 22. I paid for gas here just a while ago I noticed I did not have my receipt. I came back in to the store and kindly asked the clerk with the name tag Moycreo if he could print a copy for me, I knew my total and around about when I came. He was frustrated telling me to come back tomorrow he can't print it or find it. He printed numerous receipts then told me to come another time, he don't know how to do it. If you can't provide simple customer service, why are you at an establishment that's all you're there for? Now, they got paid for gas and a car wash and couldn't help me with a copy of my receipt.

a month ago

Sami is great customer service was excellent i was looking for aux cord because my car is still old and he didn’t have one but he still tried looking and asking thanks my mannn and the chicken is good and fresh

3 months ago

No issues here, very happy with the Krispy Krunchy addition also!

4 months ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.9 star rating with 86 Reviews.