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Shell > Reviews in Clay County, Missouri, US - RAY

Shell

3.5
40 reviews
Gas Station
Clay County, US

Location details

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6401 N Oak Trafficway, Gladstone, MO 64118, USA
  • Monday:
    07:00 - 22:55
  • Tuesday:
    07:00 - 22:55
  • Wednesday:
    07:00 - 22:55
  • Thursday:
    07:00 - 22:55
  • Friday:
    07:00 - 22:55
  • Saturday:
    07:00 - 22:55
  • Sunday:
    07:00 - 22:55
3.5
Reviews
5
1
4
0
3
1
2
1
1
2
  • Google Comments (5)
  • Comments (5)

Wow. Cashier with the glasses that has camouflage pants, gray shirt, bun held up by hair clip. Yeah she’s the rudest gas station cashier I’ve ever met. I went to the wrong register because that’s where she was sipping her drink she goes “over there.” I said “oh sorry I did think you guys usually don’t use this register” and walked to the other side. that was the ONLY thing she said during the whole process. Not a total. Not “do you need a bag”. Very uncomfortable process. Every time she is there , she is rude. The older lady that works here as well, she is SOOO wonderful. My 6 year old loves to see her there!

a year ago

I like this store always nice friendly and customer oriented. The only issue I have are the posted prices aren't correct and I'm always charged more like everytime I gohere. When I Mentioned being overcharged by .60 was told nothing she could do because the manager wasn't there 🙄. This isn't acceptable. You need to be trained on all functionality before you get a customer that may not be as kind as me. Now I go somewhere else for it. Watch your money!

2 years ago

This happened today not to long ago…I’d like to say that for the most part of the workers from this location are great…yet it is one employee that not alone yelled at me, but also throw my item on the counter…I then go to try and reason with Danielle about her being disrespectful for her to tell me that I’m done, and walk off! If you have problems out side of work…leave them at home specially if you deal with ppl as you job…

a year ago

Stopped there for the first time today to buy a pack of cigarettes 🤦‍♀️. I shared with the cashier, LeeAnn, that I had quit smoking in November 2021, but was stressed about something and I thought I just had to have a cigarette! Well, LeAnn knew better and talked me out of it. What a fabulous person - she absolutely made my day! While I was there, I also noticed how friendly and personable she was to every customer who walked in. We need more people like LeeAnn in the world, especially during these trying times. Thank you, LeeAnn!!!

a year ago

Fraudulent transactions and customer service that will make your head spin. You better hope they get your transaction right or you’ll have to deal with the manager who believes that something is impossible just because he doesn’t understand it. They won’t go the extra mile, even if it’s their fault and will belittle you if you call to ask them to do what they need to do to fix their mistake.

3 years ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.5 star rating with 40 Reviews.