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Shell > Reviews in Prince George's County, Maryland, US - RAY

Shell

3.9
49 reviews
Gas Station
Prince George's County, US

Location details

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10211 Baltimore Ave, College Park, MD 20740, USA
3.9
Reviews
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  • Google Comments (5)
  • Comments (5)

Hi everyone, beware and possibly avoid using the CarWash machine here because it appears defective and not washing the vehicle properly. It washes some parts of the exterior but skipped other parts despite paying $13 for the wash. Also, this particular store management somewhat has poor customer service.

a month ago

If you want to use your reward points, do not use this location. As someone pointed out below, rewards points does not work. My points disappeared without being applied. Also, there is no choice whether to use it or not (all other places give this option).

4 months ago

I went for carwash today purchased the $15 carwash, there wasn't enough water to wash out the soap and when I spoke to the cashier he said that's how it is and he told me all he can do was to give me another wash. After that re-wash the air got shut off after 10 secs instead of 60 sec. It was not worth spending $15. If i could give 0 star i would've given for today's service.

11 months ago

Customers Beware....the owner severly lack customer service and management skills. I never thought I would have this exchange with owner of a business. Profit over People (quality products) I purchased gas, snacks and 2 face mask..... a few days later I opened the package and noticed threads coming apart. I brought it back unworn and he refuse to exchange. #wrong He lost a customer because of 5.99...such a shame, the item was faulty and he lack the skill to make an executive decision about $5.99. Sad thing, since opening I like spent over $500.. I normally got gas there every 2 weeks and a car wash.

3 years ago

Not enough space in there miss leading sigh with a car wash. You are looking for one price then get to the pump and different price from see on the big sign because of car wash. They are tricky!!! Buyer beware!

a year ago

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How is Shell rated?
Shell has a 3.9 star rating with 49 Reviews.