Shell

Dishonest and deceitful. On Sep 26th of 2023, my diesel truck broke down (2019 GMC Canyon never had issues). On the 25th of Sep I filled up half my tank with fuel from this Shell station. After my truck broke down I had it towed to a local Mechanic shop. The local mechanics found out there was unleaded fuel in my truck. The repairs cost me $5038. They asked me if I had a receipt of my last fuel up. I informed them "of course I do" because I always get an electronic copy. So I checked my email and sure enough...no receipt. (I mention this because I always fill up there because they usually have one of the lowest prices for diesel). So I went to the actual Shell station itself to retrieve the receipt. They informed me their systems were wiped of data on the 25th of Sep and forward. I was able to get a camera recording of me filling up my truck with the GREEN nozzle (diesel). So I called Shell and I sent them the copy of the receipts of every time I filled up there (which was almost every other day). They said they would do an investigation. After a month of not hearing from them. They informed me there was no mal treatment on their end. I will never go back to a Shell gas station and as a military member in the USAF I've let all my family and friends to never go there.

I used to love this place with the fuel rewards, you got a real fair price in town. This year they've had 3 of their big mega coupons that if you jump through the hoops at the right time you can get a coupon to use on that particular day and get an extra 20 cents off per gallon. Each time these have been usable they raise the price .30 - .35 cents the day before, so are actually paying more than if you would've bought gas 2 days earlier. In addition all the gas stations around are a better deal. It's shame I've told so many of my friends to get the app, and now I have to tell them they're rip-offs. Why are all these businesses shooting themselves in the foot. I just don't get it. There are much better gas deals out there than these, And why have the deal where you have to do this or that to get this 20 cent discount that will actually cost you more money. So they lose you money and they waste your time. Too bad the old system that they had doesn't come back, because wow they are just not worth anything anymore. Sad

3 star, run of the mill, basic fill up station. Nothin' much else to report. Includes car wash. Knock off a star for the general malaise felt when attending fuel.

Do not go here at night the black guy Dee is very rude and over charges and believe me it wasn't an accident I asked for a refill of a soda and showed him the cup before filling it up and he refused to give the refill price corporate will be hearing about it if you need gas or a soda or anything there is a Murphy gas station literally one block away to the East on Austin bluffs I would recommend going there over this shell any day

We always stop here because it’s cheap for gas plus we get fuel rewards on top of that. Staff is always friendly and helpful