I have gone to this shell for multiple years now , I have never had a problem. Today I needed a plastic spoon and grabbed one from the self serve drink bar area and was leaving saying have a nice day.thats it. After what I thought was going to be a quick interaction the employee Izzy stopped me right before I walked out and immediately got overly aggressive and demanded respect and pointed his finger to me to come to him as if he was speaking with a child. I am nothing but polite on but this guy had something going on in his personal life and wanted to take it out on someone else. He then told me to treat the store as if it it were his house and to ask for express permission before anything. He also said he was the owner and that it doesn't matter what I say to get out the store. Seriously over a disposable plastic spoon you choose to treat regular customers like trash. I won't be going back here and I live next door. I'd rather spend my money anywhere else now.
Worst car wash ever! I need negative stars. Johnathan the owner was nice over the phone but the next day when I dropped it off it was a different story. I paid for the seat shampoo detail which also includes a wash too $50. My seats were dry still looked dirty. They didn't wipe off the dash, concil, it looked worse then before I dropped it off. He then proceeded to tell me my car was super dirty and that if I wanted it super clean I had to pay $180. They just rip people off and try to price gouge you in the end! Never again!
If I could give 0 stars I would. I was getting a car wash. My son is a two year old so I don’t want to be waiting outside on a busy street. I was going in and out the gas station store because my son was getting irritated so I did not want him to disrupt when he was getting igitated.The older man at the gas station complained every time I walked in with my son. To then have the nerve to say, “Are you here for your son to play or you’re actually going to buy something?” The nerve he has to ask that. I work in retail and have had many people walk in and out my store but I never would approach them the way he approached me. This shell location will never get a dime out of me except for the car wash people because they are owned by a separate company. They did a great job with my car.
They have everything. All the guys that work there are super friendly and attentive. Gas is a little on higher side but burns better than the less expensive places. Go here every day.
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I have gone to this shell for multiple years now , I have never had a problem. Today I needed a plastic spoon and grabbed one from the self serve drink bar area and was leaving saying have a nice day.thats it. After what I thought was going to be a quick interaction the employee Izzy stopped me right before I walked out and immediately got overly aggressive and demanded respect and pointed his finger to me to come to him as if he was speaking with a child. I am nothing but polite on but this guy had something going on in his personal life and wanted to take it out on someone else. He then told me to treat the store as if it it were his house and to ask for express permission before anything. He also said he was the owner and that it doesn't matter what I say to get out the store. Seriously over a disposable plastic spoon you choose to treat regular customers like trash. I won't be going back here and I live next door. I'd rather spend my money anywhere else now.
8 months ago0
Worst car wash ever! I need negative stars. Johnathan the owner was nice over the phone but the next day when I dropped it off it was a different story. I paid for the seat shampoo detail which also includes a wash too $50. My seats were dry still looked dirty. They didn't wipe off the dash, concil, it looked worse then before I dropped it off. He then proceeded to tell me my car was super dirty and that if I wanted it super clean I had to pay $180. They just rip people off and try to price gouge you in the end! Never again!
2 years ago0
Great customer service and great for essentially shopping when on the road
6 months ago0
If I could give 0 stars I would. I was getting a car wash. My son is a two year old so I don’t want to be waiting outside on a busy street. I was going in and out the gas station store because my son was getting irritated so I did not want him to disrupt when he was getting igitated.The older man at the gas station complained every time I walked in with my son. To then have the nerve to say, “Are you here for your son to play or you’re actually going to buy something?” The nerve he has to ask that. I work in retail and have had many people walk in and out my store but I never would approach them the way he approached me. This shell location will never get a dime out of me except for the car wash people because they are owned by a separate company. They did a great job with my car.
5 years ago0
They have everything. All the guys that work there are super friendly and attentive. Gas is a little on higher side but burns better than the less expensive places. Go here every day.
5 years ago