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Shell > Reviews in Platte County, Missouri, US - RAY

Shell

2.6
56 reviews
Gas Station
Platte County, US

Location details

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5401 NW 64th St, Kansas City, MO 64151, USA
2.6
Reviews
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  • Google Comments (5)
  • Comments (5)

This is the worst store in the area. Their prices are way too high and the management doesn't care if they cheat you or not. Gas pumps never work. They steal your money without telling you and the gas pumps also lock your credit card in them so who knows what info they are getting. They are a bunch of crooks.

a month ago

Pumps 1 & 2 weren’t working, workers were aware but there weren’t any signs. They were at least nice when I told them about it. But driving in circles around the pumps to try 4 of them to get gas kinda defeats the convenience in convenience store

4 months ago

They charge $100 to your card for a day when you buy gas. Bought $20 in gas but was charged $100. Can't pay my other bills now until tomorrow hopefully (according to worker there I should be reimbursed tomorrow). Is this illegal?? Saw no posted signs about this.

3 months ago

It's a gas station and a convenience store. So, set your expectations accordingly. Pumps were all working. Convenience store had a decent selection. Restroom was clean. Employee was friendly. The old school design of this building is amusing. They've bulldozed most of these, so it's funny to see they've started building them again. You know the type, where the convenience store is centered between the pumps and the roof of the pumps is also running over the convenience store building. Old school design.

7 months ago

This place is a rip off. It says $0.30 off a gallon of gas with the purchase of a Big Top car wash. The sticker on the gas pump says $10. So I bought it. After I looked at my receipt, it showed $12 for the car wash and only took off .20 per gallon. I went and spoke with the owner and he said that to get .30, you have to pay cash. I then proceeded with the car wash. At the end of the cycle, the carwash dryer wasn't working. It's 35 degrees outside so this is important. I went and talked to the owner about the dryer not working and he said oh, I'll get that fixed and let me try the way again. Again, the dryer didn't work. He said "oh well, I'll order parts". So, I paid $6 more than the cheaper car wash, that didn't include the dryer.

10 months ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 2.6 star rating with 56 Reviews.