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Red Lobster > Reviews in Polk County, Iowa, US - RAY

Red Lobster

4.1
2752 reviews
Restaurant
Polk County, US

Location details

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ACROSS FROM VALLEY WEST MALL, 3838 Westown Pkwy, West Des Moines, IA 50266, USA
  • Monday:
    11:00 - 22:00
  • Tuesday:
    11:00 - 22:00
  • Wednesday:
    11:00 - 22:00
  • Thursday:
    11:00 - 22:00
  • Friday:
    11:00 - 22:00
  • Saturday:
    11:00 - 23:00
  • Sunday:
    11:00 - 23:00
4.1
Reviews
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  • Google Comments (5)
  • Comments (5)

Well......I was really disappointed when I got the 3 for $20.00 shrimp. Come to find out when they brought out the shrimp Alfredo the tails were still on the shrimp...in the PASTA! Sorry, but that was a mess! Who wants to put their fingers in Alfredo sauce with noodles??? The manager said they had just changed the menu....last week.....He was very nice! CORPORATE, WHAT ARE YOU DOING???? I had asked the waitress for some more biscuits and she never did bring any back. She was nice but really didn't do the job well.

a month ago

What we ordered: — 1 lb crab legs; garlic butter seasoning comes with potatoes + a lemon + one side — salmon entree with broccoli + mashed potatoes (came with shrimp which was a pleasant surprise) the service was very good! the workers were all very very nice. one downside / there were flies everywhere but i don’t know if that was necessarily the restaurant’s fault. just not too appetizing. seafood was decent for being in iowa! would probably go back to laughing crab for crab legs but i enjoyed the variety here at red lobster.

2 months ago

Red Lobster is a reliable destination for seafood lovers, offering a classic dining experience with a focus on quality and service. The restaurant has a cozy and welcoming atmosphere, making it suitable for family dinners, casual dates, or group gatherings.The menu at Red Lobster features a wide range of seafood dishes, from their famous lobster tails and shrimp scampi to a variety of fish preparations. The 'Endless Shrimp' promotion is a popular choice, allowing diners to enjoy different shrimp flavors to their heart's content. The Cheddar Bay Biscuits, served complimentary with every meal, are a highlight, known for their warm, cheesy goodness.Service at this Red Lobster location is commendable, with staff members who are attentive, friendly, and eager to make recommendations. The kitchen's commitment to serving seafood that is fresh and well-prepared is evident in the taste and presentation of their dishes.The restaurant maintains a clean and comfortable environment, ensuring a pleasant dining experience for all guests. For those in West Des Moines craving seafood in a friendly and familiar setting, Red Lobster is a solid choice.

a week ago

Went to red lobster and the service was really good. I ordered the harbor, which was pasta, muscle, shrimp and lobster. It was pretty amazing for a sea food dish. My wife ordered two lobster tail special abs she said it was also good. Beers were plentiful and it made all of us happy for a late night dinner.

2 months ago

We went out to get the endless shrimp platter around 8:15pm. We did not get our food until about an hour later, and we thought it was perfect timing to come in during that time since it wasn’t too late. Mind the fact we wanted more refills on our food but only had one more chance to. There were barely any other tables as I noticed around the restaurant, maybe a couple max. Our server seemed hostile and was not very attentive. She barely checked on us, i would say about 2 or 3 times. I don’t think she told us her name or even asked if everything tasted good. Seems like she wandered off somewhere to do side work or in back of house on her phone, but who am I to assume? Also had a hair in one of our shrimps. Worst experience ever at red lobster and me and my family have been coming here for years.

2 months ago

Frequently asked questions about Red Lobster

How is Red Lobster rated?
Red Lobster has a 4.1 star rating with 2752 Reviews.