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Planet Fitness > Reviews in Charleston County, South Carolina, US - RAY

Planet Fitness

4.5
702 reviews
Gym
Charleston County, US

Location details

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601 Belle Station Blvd, Mt Pleasant, SC 29464, USA
  • Monday:
    07:00 - 19:00
  • Tuesday:
    05:00 - 22:00
  • Sunday:
    07:00 - 19:00
4.5
Reviews
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  • Google Comments (5)
  • Comments (5)

Great gym. Clean, not super crowded and great staff. Came here while on thanksgiving break and left with no complaints! *wish they had a sauna tho*

a month ago

Overall a good gym clean respectful people. The one big negative if they have about 100 cardio machines and I've never seen more than 10 or 15 being used at a time. But I generally have to wait to get on leg machines some of which they were only one curl machines and butterfly. There should be less cardio and a few more of the machines that get heavy usage

a month ago

I have never left a bad review but feel you need to know. I walk in and no one was at desk. Manager (I guess) was sitting on bench. I have a stretch stick because only 5% of the planet fitness I visit all over the US seem to have one. I was told rudely you can’t bring that in here. I tried to explain it was just a stretch stick and was cut off. I asked is that a planet fitness rule or just for that location? The rude manager said no outside equipment is allowed which I’ve brought it there before. On the way out I saw folks with towels and ladies with arm full of different things. I get rules and as a military person have no problem following them just don’t be rude.

3 months ago

This is the biggest Planet Fitness I’ve ever been to. I went in late evening so it was not crowded. It has lots of weights and machines to choose from.

11 months ago

I have never left a bad review but I am so troubled by one of the managers actions that I have to. I received a call from my two children letting me know that the manager stopped them at the door and questioned whether they have memberships or not (they do). She asked for one of my kids IDs which he provided at which time she accused him of presenting a fake ID (he gave his DL). He immediately left after she threatened to call the police while my other child went to work out. I called the gym to try to get the story, I was met by an extremely rude manager who accused my child of being disrespectful. When I inquired as to who was being rude she described someone who did not fit his description. I further inquired into the accusation of them not having memberships in which I offered member IDs from the contract, I was told I was wrong and I was being rude. I explained they were twins and they both had memberships at which time she denied questioning his ID, told me I was wrong that both boys were there and both boys didn't have memberships. At that point another parent arrived to handle the situation. The entire incident was recorded and as soon as she realized it, she apologized for yelling at them. My boys have gone to this gym for months with no issue. These are children, at any point this manager could have called a parent to clarify the situation. She had no reason to escalate and threaten my children.

3 months ago

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How is Planet Fitness rated?
Planet Fitness has a 4.5 star rating with 702 Reviews.