Excellent and spacious facility. Staff members are extremely friendly. Make sure to have a lock on your locker!! The one time I come unprepared for a quick am workout, cash was missing from my backpack. Again that's my fault for not locking up my belongings but there definitely theft happening. Also happened to a few others as well. Don't be caught slipping and lock up your stuff.
“I love this place,” says a 74 year old lady who lost her precious ring almost 5 days ago and there behind the desk it awaited her. What more is there to say? The staff, although they don’t frequently walk around checking clients’s use of machine efficiency, are wonderful! The gym looks clean and people are polite.Thank you for building local.🎉❤️
This planet fitness is AWESOME I will be here all the time. They have like a hundred treadmills and massage chairs in the back. Not to mention super nice staff!
I'll stay in Brookfield where the facility is a real 24 hour PF. I drove 20 minutes after midnight on a Monday night to find a dark empty lot and a closed door. They close at 11. Ridiculous. Never heard of a PF that's not 24 hours during the week. And these 5 star reviews look very suspicious. And I'm concerned about the many 1 star reviews describing heinous experiences here.
I went today and it was terrible, I asked which hydro massage bed I would be placed on and whatever girl that was working there on Friday July 21st of this year decided to be super rude to me and shake her head and give me a bunch of attitude and ignore my question leaving me in distraught as to why she didn’t want to understand a single word I was saying. I was just confused as to which hydro massage bed I would be placed at because I don’t know the order of the numbers and I didn’t want a chair. I wanted the bed. Sensed major jealousy and envy coming from a worker and not a single smile or nice greeting. Incredibly terrible experience and will not be going back. Just so rude and obnoxious to deal with a little girl that clearly doesnt have a single ounce of work ethic. Judgement free is clearly not what they abide by because I felt targeted. I’m not sure who the name of this employee is, but I’d like to contact the owner of this franchise and try to understand why I’m being mistreated when I’m simply trying to go about my day. Also had an experienced where I got HARASSED about a bag when everyone had one. Mind you, I was on the stair master and they kept approaching me and constantly coming upto me. Im shocked, this is definitely not a normal facility with people I’d want to be around. Honestly felt uncomfortable and felt suffocated know these front desk workers have nothing else to do other than be bullys, gossip, and mistreat customers at their own ease.
5 months ago
Frequently asked questions about Planet Fitness
How is Planet Fitness rated?
Planet Fitness has a 4.2 star rating with 59 Reviews.
0
Excellent and spacious facility. Staff members are extremely friendly. Make sure to have a lock on your locker!! The one time I come unprepared for a quick am workout, cash was missing from my backpack. Again that's my fault for not locking up my belongings but there definitely theft happening. Also happened to a few others as well. Don't be caught slipping and lock up your stuff.
2 months ago0
“I love this place,” says a 74 year old lady who lost her precious ring almost 5 days ago and there behind the desk it awaited her. What more is there to say? The staff, although they don’t frequently walk around checking clients’s use of machine efficiency, are wonderful! The gym looks clean and people are polite.Thank you for building local.🎉❤️
2 months ago0
This planet fitness is AWESOME I will be here all the time. They have like a hundred treadmills and massage chairs in the back. Not to mention super nice staff!
11 months ago0
I'll stay in Brookfield where the facility is a real 24 hour PF. I drove 20 minutes after midnight on a Monday night to find a dark empty lot and a closed door. They close at 11. Ridiculous. Never heard of a PF that's not 24 hours during the week. And these 5 star reviews look very suspicious. And I'm concerned about the many 1 star reviews describing heinous experiences here.
4 months ago0
I went today and it was terrible, I asked which hydro massage bed I would be placed on and whatever girl that was working there on Friday July 21st of this year decided to be super rude to me and shake her head and give me a bunch of attitude and ignore my question leaving me in distraught as to why she didn’t want to understand a single word I was saying. I was just confused as to which hydro massage bed I would be placed at because I don’t know the order of the numbers and I didn’t want a chair. I wanted the bed. Sensed major jealousy and envy coming from a worker and not a single smile or nice greeting. Incredibly terrible experience and will not be going back. Just so rude and obnoxious to deal with a little girl that clearly doesnt have a single ounce of work ethic. Judgement free is clearly not what they abide by because I felt targeted. I’m not sure who the name of this employee is, but I’d like to contact the owner of this franchise and try to understand why I’m being mistreated when I’m simply trying to go about my day. Also had an experienced where I got HARASSED about a bag when everyone had one. Mind you, I was on the stair master and they kept approaching me and constantly coming upto me. Im shocked, this is definitely not a normal facility with people I’d want to be around. Honestly felt uncomfortable and felt suffocated know these front desk workers have nothing else to do other than be bullys, gossip, and mistreat customers at their own ease.
5 months ago