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Planet Fitness > Reviews in New Castle County, Delaware, US - RAY

Planet Fitness

4.6
460 reviews
Gym
New Castle County, US

Location details

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703 N Broad St, Middletown, DE 19709, USA
  • Monday:
    06:00 - 21:00
  • Tuesday:
    00:00 - 21:00
  • Sunday:
    06:00 - 21:00
4.6
Reviews
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  • Google Comments (5)
  • Comments (5)

Very disappointed, I have been a planet fitness member for past 9 years, travel different states and use the gyms. This middletown Delaware location is a clean gym no doubt but with the worse people relation managment. They have been super racist towards me. I can’t speak for the others, but I just moved here and 3 occasion they have stopped me from working out during my workout. Once it was for the phone call I answered when I was on the machine and I understand it was my fault and I accept that. Second time they told me I can’t bring a gallon bottle with me while the others around me were using it, the third time I had a small tiny bag with me while the others had it also and they told me to remove the bag. When I pointed out the other bags they told me those string bags are allowed. Every time I walk in the gym they talk about me and eye me the whole time I’m in the gym. They say bye to everyone and when I pass by they don’t care to say bye. I confronted the staff talking about me, he replied that he was informing the staff about the incident. I thought planet fitness was a “No CRITIC” “NO JUDGEMENT GYM” all they have been doing is judging me. They mess up my workout and it feels very uncomfortable to come to this gym because of they eye balling me the minute I walk in and leave. I will keep writing reviews on every incident until district manager contacts me. PLANET FITNESS VERY DISAPPOINTED

in the last week

I’ve been a member for about four months and love my location. The staff are friendly and knowledgeable, the equipment is always clean and in good working condition. If anything does go down for repair, they are quick to take care of it. So if you are looking for a great environment to get your workout in, check out your local Planet Fitness.

3 months ago

What a great place. The young lady Kelsy was very courteous and very knowledgeable very patient with me. I had a few questions regarding all the different equipment and the place was very spacious. I could only ask for anything better to go to get my daily routine it’s very clean very organized . No imitation and a friendly atmosphere I go every morning and feel great afterwards

a year ago

This is definitely a hidden gem. Unusual floor plan, but well done. Super clean, great views and staff was cool.

a week ago

All of the employees are very respectful and sweet. A special shout-out to the manager Jagger who is professional and great at communicating and also to Jacob who was very pleasant! The gym itself is also clean. It has decent equipment, but could use some squat racks.

6 months ago

Frequently asked questions about Planet Fitness

How is Planet Fitness rated?
Planet Fitness has a 4.6 star rating with 460 Reviews.