As Tony Stark said in his 1 star review: RUN FROM THIS PLACE!
Never had an issue until the female at the front desk today (who also refused to give a name).. Anyways what's the point of having a membership card or providing your membership card when they're going to decline you, laugh at you, make fun of you, and make jokes about you?!?. The manager "Mark" at this location was the one who set up the membership, and it was actually set up for showers only.. not gym use. Everything has been fine until the little snotty dark haired female today. But the female today declined entry. I spoke to corporate who said they need to speak to the manager, but it's even more pointless cuz it's the manager who gave me the membership card. I have had no issues since October 16th until this female behind the counter today. Extremely unprofessional & they've shown customers should find a more professional place to workout and shower. Then to top it off, for them making screw-ups they want to rail you for it and play victim. What a joke! That little brat canceled my membership bc she was mad that I called corporate on her.
The Planet Fitness in Castle Rock is centrally located so you can go exercise and run your errands all in one trip. Lots of choices of machines and exercises. They are open all the time so you can go whenever you want. Monthly fee is lower than anywhere else I have found. There’s always a nice smiling face at the front desk. Go check it out. You won’t be sorry.
I've been going to this location for over a year now...always a great workout. "Ashley" on the morning shift is a hustler! She is always running the counter, checking people in, out in the gym cleaning all of the equipment, talking to people etc! She needs to be recognized!
Great location with plenty of parking. Access is 24/7. Equipment and facility is relatively clean. Staff is always helpful with questions and concerns.
Solid gym. Super clean and friendly staff. Has all the equipment you need, both weights and cardio, to get a great workout in. Friendly and respectful clientele.
a week ago
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How is Planet Fitness rated?
Planet Fitness has a 4.5 star rating with 437 Reviews.
0
As Tony Stark said in his 1 star review: RUN FROM THIS PLACE! Never had an issue until the female at the front desk today (who also refused to give a name).. Anyways what's the point of having a membership card or providing your membership card when they're going to decline you, laugh at you, make fun of you, and make jokes about you?!?. The manager "Mark" at this location was the one who set up the membership, and it was actually set up for showers only.. not gym use. Everything has been fine until the little snotty dark haired female today. But the female today declined entry. I spoke to corporate who said they need to speak to the manager, but it's even more pointless cuz it's the manager who gave me the membership card. I have had no issues since October 16th until this female behind the counter today. Extremely unprofessional & they've shown customers should find a more professional place to workout and shower. Then to top it off, for them making screw-ups they want to rail you for it and play victim. What a joke! That little brat canceled my membership bc she was mad that I called corporate on her.
a month ago0
The Planet Fitness in Castle Rock is centrally located so you can go exercise and run your errands all in one trip. Lots of choices of machines and exercises. They are open all the time so you can go whenever you want. Monthly fee is lower than anywhere else I have found. There’s always a nice smiling face at the front desk. Go check it out. You won’t be sorry.
in the last week0
I've been going to this location for over a year now...always a great workout. "Ashley" on the morning shift is a hustler! She is always running the counter, checking people in, out in the gym cleaning all of the equipment, talking to people etc! She needs to be recognized!
a month ago0
Great location with plenty of parking. Access is 24/7. Equipment and facility is relatively clean. Staff is always helpful with questions and concerns.
a week ago0
Solid gym. Super clean and friendly staff. Has all the equipment you need, both weights and cardio, to get a great workout in. Friendly and respectful clientele.
a week ago