The person who serves a short guy with glasses who is totally useless, something as simple as identifying me after a robbery, tells me, in a very bad way, that he doesn't manage that. IT WAS JUST TO IDENTIFY ME, I had my ID, my other cards and what it did was make me dizzy and angrier.
Simply useless, I don't know how a company as serious as BBVA can hire such unprofessional people, because of this person I considered changing banks.
I wanted to be a client of the bank and I was processing the account online, I had to go to the bank to certify it and the guy who was there is a bitch, super mediocre service, very bad attitude, I didn't want to be a BBVA client, it's a shame that a company as big as this hire such terrible advisors
I absolutely do not recommend it! The elderly man at the checkout is absolutely incompetent at the job he does! He can never make the necessary payments through the cash register! In another branch, they did everything I needed within 5 minutes! I consider this bank branch absolutely useless and unnecessary!
the bajoto guy with glasses is rude and borderline. It does not provide you with any help and on top of that it answers badly. I ask the company to explain how to treat customers
4 years ago
Frequently asked questions about Oficina Banc BBVA
How is Oficina Banc BBVA rated?
Oficina Banc BBVA has a 2.1 star rating with 11 Reviews.
0
The worst experience from such a big bank with a reputation, they need to make an adjustment on the customer service provided by the personel there.
4 months ago0
The person who serves a short guy with glasses who is totally useless, something as simple as identifying me after a robbery, tells me, in a very bad way, that he doesn't manage that. IT WAS JUST TO IDENTIFY ME, I had my ID, my other cards and what it did was make me dizzy and angrier. Simply useless, I don't know how a company as serious as BBVA can hire such unprofessional people, because of this person I considered changing banks.
a month ago0
I wanted to be a client of the bank and I was processing the account online, I had to go to the bank to certify it and the guy who was there is a bitch, super mediocre service, very bad attitude, I didn't want to be a BBVA client, it's a shame that a company as big as this hire such terrible advisors
5 months ago0
I absolutely do not recommend it! The elderly man at the checkout is absolutely incompetent at the job he does! He can never make the necessary payments through the cash register! In another branch, they did everything I needed within 5 minutes! I consider this bank branch absolutely useless and unnecessary!
4 years ago0
the bajoto guy with glasses is rude and borderline. It does not provide you with any help and on top of that it answers badly. I ask the company to explain how to treat customers
4 years ago