Missoula Family YMCA

Have always loved the Y since I was a kid swimming with friends open gym n pick up games (basketball 🏀) and now I'm a single Parent of almost 11 yr old twin boys who iv raised alone since they were 1 recently went to a bday party n I told them about the past with me going to the Yy all the y basketball 🏀 n Y soccer ⚽ n all the camps they offer I'm disabled can't work but gonna try my hardest to get my kids n I a Y membership then I can work on my Physical Therapy n kids need more swimming lessons I trust the YMCA staff great people whu are kind ʘ⁠‿⁠ʘ Thanks, Steve, and kids chip n charlie thanks

Front desk is poorly staffed and just generally unable to answer basic membership questions. They will tend to numerous other tasks before even acknowledging someone at the counter needing assistance. Offers by staff to reach out via email go unfulfilled. I have never had a good experience visiting this establishment.

Front desk never knows what time the pool closes. If you call the front will say a time, you get there and the pool staff kick you out at a different time. Very frustrating.

Awesome organization! So compassionate and kind. My son and I are so thankful for the kindness their staff/admin extended us! Reading some of the reviews—no place is perfect, we’re all human and have bad days. After all is said and done though, this place was our saving grace and we will be forever grateful for them!

Filthy place. Only thing cleaned in the locker rooms is the counter and toilets. The showers have black mold and the lockers look like they haven't been cleaned for a year. The floor of the dry sauna is caked with nastyness and you have to listen to pop radio because there are no quiet times, due to the lifeguards NEEDING music 24/7. The customer is not valued unless you fall in line and deal with the bs. Waste of money and time.