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McDonald's > Reviews in Clarke County, Georgia, US - RAY

McDonald's

3.2
1802 reviews
Cafe
Clarke County, US

Location details

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475 US-29, Athens, GA 30601, USA
3.2
Reviews
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  • Google Comments (5)
  • Comments (5)

Lol. If you’re looking for the WORST McDonald’s ever, you’ve found it. Not only will you wait in line for half an hour or more to get to the order speaker, you’ll wait an additional 15-20 minutes to actually place your order. I used to think maybe this was because they were doing one order in, one order out… but no. If that’s the case, how is my food already cold by the time I receive it. And if they mess up, you can forget about getting it fixed. They’ll ignore you at the window. Get fed up and pull away before you can order? Drive slow by the drive thru window where you can see all the employees huddled together talking, the one with the drive thru headset on sitting there on her phone. She ain’t taking orders. Buh duh bup buh buh. I’m hatin it.

2 months ago

Just assuming that this must be a good choice to most everyone! It has to be if willing to sit in line for what seems like forever to order. No shade on the employees as they are managing multiple hats within the company! Maybe some job seeking young men and women will go for a first time or teenage job to share stories with family in the years to come! Make memories even if you are not where you always wanted to be. Not just the younger ones let’s get up and do more sitting home is much like giving up! Have a home be humble and take care of it but travel, fish , have parties, and eat McDonald’s when you are handling business!

2 months ago

Maybe the worst. Never staffed, out of food, terrible service. Several disgruntled customers waiting for some resolution when you walk in. Staff will avoid you entirely if you have an issue or just roll their eyes. I've never felt compelled to write a review on anything until I literally watched the person preparing my food scoop up burned black bacon crumbs and throw them in my daughters breakfast and laughing about it. It just threw me off like "Why? Why would you even do that?" Evenings are almost worse, Good luck getting food in under an hour after 6pm.

4 months ago

This is *allegedly* a 24 hour restaurant. I placed an order through the app at 4:30 in the morning, had to be at work at 5. I get there and they tell me they will only accept cash, no credit cards or app orders, and do not have any food ready. Since mobile orders cannot be cancelled, I got charged for something I never got. The manager would not cancel my order at the drive through and was very rude. I am going to try a charge back on my card but the credit card company wants me to contact them first, they don't even answer their phones! If this location cannot serve food or deal with people, they either need to close or hire management and staff who actually will do their jobs. I have already contacted the corporate site about this. Hopefully it will result in some personnel changes at this location.

5 months ago

If you're a delivery driver or just picking up for late at night don't bother you'll be in line a hour and haven't even got to even see the menu. All the other mcdonalds if you're a delivery driver even if they lock the door make you wait to give you the delivery this one for some reason makes you go through the line that hasn't moved in 30 to 40 minutes. They been this way at night for years and not sure what's going on with them but just go somewhere else if your hungry otherwise you'll be hungry, angry, and wondering why did I even waste my time and gas coming here.

3 months ago

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McDonald's has a 3.2 star rating with 1802 Reviews.