McDonald's

Not bad, hits the spot for ice cream cravings. My friend got the McFlurry w/ M&Ms and hot fudge, I tried the hot fudge sundae. First time trying the ice cream and we liked it. I probably won’t be able to finish all of it at once since it is so sweet and filling, but it’s an inexpensive quick dessert! Fast service, not sure about atmosphere since we did drive-thru. We spent $5 with a coupon.

Tried the sausage burrito for the first time today. Gotta say I like it. On the small side so order 2. They usually offer buy 1 get 1 for a dollar. That's worth the deal.

Ordered online and the order was correct and was good. They keep the men's bathroom locked but the women's bathroom was not. A homeless man waited for my husband to come out of the bathroom just to ask for money.

What a terrible experience I just had. Went through the drive-through asked for a barbecue sauce. When they handed me the bag I asked the gentleman. Is there a barbecue sauce in there? He didn’t answer close the window. I drove away and sure enough there was no barbecue sauce. Just terrible service. Lazy employee.

My recent visit to McDonald's #21717 located at 1516 N Hayden Rd, Scottsdale, AZ, was unfortunately marred by a deeply disappointing experience. I took my daughters to this specific branch for ice cream, and our ordeal unfolded as follows: We initially placed our order through the kiosk, which seemed to go smoothly. However, our excitement turned to frustration when we were informed that the ice cream machine wasn't working. I approached the cashier at this specific McDonald's location and politely inquired about a refund for our order. Regrettably, our request for a refund was met with a prolonged delay and a lack of interest. It took an extended period for the branch manager to address our concern, even though we had been waiting for our order all this time. When the manager finally did arrive, her response was far from satisfactory. Instead of swiftly resolving the issue, she asked if we wanted anything else. In response to my daughters' continued hopes for a treat, we requested cinnamon pie. However, we were given cookies instead. When we pointed out the mistake, the manager provided a vague response and simply turned her back, ignoring our request. This experience was not only a waste of our time but also emotionally disappointing for both me and my daughters. We did not want to create a scene, and it felt as if the staff at McDonald's #21717, 1516 N Hayden Rd, Scottsdale, AZ, took advantage of our patience. Their attitude, characterized by a lack of communication and an unwillingness to rectify mistakes, was truly disheartening. Rather than seeking a refund, my hope is that this specific McDonald's branch addresses its operational issues and hires more professional staff who can provide better customer service. It is imperative that establishments like McDonald's maintain a higher standard of service and courtesy toward their patrons, especially at locations like this one.