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McDonald's > Reviews in Maricopa County, Arizona, US - RAY

McDonald's

3.5
1909 reviews
Cafe
Maricopa County, US

Location details

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8001 E Indian School Rd, Scottsdale, AZ 85257, USA
3.5
Reviews
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  • Google Comments (5)
  • Comments (5)

The line wasn't even bad and they made ME feel rushed when I'm the customer. Then I get my food with pickles on the side of my burger? Very dry food.. No thank you. Do better.

2 weeks ago

8001 East Indian School Road Scottsdale Arizona McDonald's location . This McDonald's is now out of control. I placed in mobile app order from home went to the restaurant and they gave me no receipt served me the drinks at the window and told me to park in space number one. I waited 20 minutes nobody brought my food out they brought food out for other people that pulled through the drive-thru. I went inside and asked the manager where my food was and why it takes 25 minutes to get two Quarter Pounders with cheese. she said you know what I'm just going to refund your money and cancel your order and if you don't leave I'm going to call the police and have you arrested for trespassing... unbelievable her name is Ashley manager Ashley has an attitude. My order was never canceled and it shows paid and I never received any food that's petty theft by a merchant. She cannot handle the responsibilities of being a shift manager or a store manager she has no customer serviceability she can only do one thing at a time she cannot multitask she is absolutely the wrong person to be running a fast food restaurant she's actually very dumb.. I'm a customer a paid Prepaid customer and she's telling me I can't have my food and if I don't leave I will be arrested for trespassing. I said you go ahead and call the police I'm leaving I have contacted corporate watch out for Ashley.. this is a franchise store and they choose who they want to employ there I wouldn't employ Ashley for anything she has absolutely no customer service abilities and threatens people it's no wonder that place has 20 cars wrapped around it when she's in charge. they're like turtles and slow motion. I have a call into the franchise owner they won't return my call . I have not been refunded my money for the order they put the order through shows it's complete and that I received my food what a joke this place is a dump and has Dumpy dump managers named Ashley working there. a little kid who has no idea what she's doing. I don't know who raised her or where she went to school but she needs to take a good long look in the mirror and serve the customer when she's at work that's what she's there for and that is the only thing that she's there for. not to tell people to leave without their food that's absolutely ridiculous. if I was the business owner she'd be fired on the spot in front of the employees as an example of how you do not treat customers. you want to collect their money and give them their food so everyone is happy. you don't want an employee that causes any kind of troubles with customers she wants to kick people out of the store because she thinks you have an attitude and it's only her judgment who made her judge and jury someone with no brain just like Ashley. I will never go to this McDonald's again and it's unhealthy food for you to eat anyway. In and Out Burger is way better they should tear this McDonald's down and let In and Out Burger have the property McDonald's isn't even a good fast food restaurant. they are a real estate company they care about where their stores are on the corner of a major intersection. Tear this one to the ground and Let It Be In and Out Burger. I don't think the franchisee owner will ever call me or even read this review or even care about one customer but it's not just me she'll destroy your business just wait and see watch out for Ashley. one of the dumbest persons I've ever seen in my life and I'm a senior citizen too. She has no respect for her elders. she is absolutely out of control and ridiculous and should be fired on the spot you watch and see they'll make her store manager that's how dumb this McDonald's is it's like hell.

2 months ago

I'm going to be honest, the only reason I come here is because they are 24hrs and working nights limits my choices. I don't eat out often at work, and when I do, I still try and avoid this place. Last night was a reminder of why I avoided it. I get a 30 min break. Did I forget to pack lunch? Yes! But come on, you see me in scrubs. Most likely, I'm on break, right? Taking my order completely bothered was one, then doing everything at the pace of snail was another, asking what sauces I wanted for my nuggets 2x, then still forgetting to put them in the bag? Really 😑 when I went back, he still looked bothered like I'm the one who messed up 😔. I'm not a rude person, so I know it wasn't me. I get it, I hate my job sometimes, too! But can we just be a little more cautious of people's time 🥺

2 months ago

This has got to be the worst Mc Donald’s on the planet, I ordered a number 1 large I get a small fri and the young man that gave it to me did not even say thank you for coming. So I go inside get it fixed and not one of the ladies in the Blue shirts even acknowledge me for 5 minutes so I walked out, then I get home to this is my big Mack. When we are paying $10 for food and the people making it don’t even care enough to make it right this is the last time I will give you any more money.

a year ago

I ate at the McDonald’s at Indian School and Hayden yesterday morning about 10 AM hoping for breakfast. Since no breakfast menu came up on the electronic ordering screen (even though most McDonalds serve breakfast until 11AM), I opted for a Big Mac, fries, and an iced coffee. The iced coffee was good, but it was all downhill from there. The meat patties on the Big Mac were almost inedible. They were extremely dry and tasteless…like chewing cardboard. The fries, usually a strong point for McDonald’s, were mediocre at best. It’s just my guess but I suspect that both the fries and the meat patties had been sitting in warmers for significantly longer than what the corporate guidelines suggest. In addition, the restaurant was dirty. Although they were not especially busy, no one was cleaning up, despite the fact that there were literally no clean tables. This was my third time eating at this particular McDonald’s and I’ve had similar experiences each time. I won’t be back, which is unfortunate as this is the closest McDonald’s to where I live.

4 months ago

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McDonald's has a 3.5 star rating with 1909 Reviews.