Elizabeth was so amazing, I had a hard time with the payment and the app and she stayed beside me until I could fix everything. Amazing place that treats customers as their own family. I will be eating here more because of her and her staff!!!! Thank you for an amazing lunch!!!
Edit: came in today to another great meal from Wendy and the crew. Had a chance to try the new sauces!!! Both amazing but that mombo omg!!!!
Marissa was top-notch and attentive, while waiting on fresh apple pies to get done she was just very nice on updates and made sure nothing else was made and just sitting there waiting on something, so everything was hot and fresh. Great insight and common sense on timing.
To Loraine (That's the name one staff member eventually provided when we asked multiple times who the GM is at this location): Incredibly rude staff with the exception of the male employee with a beard in the drive-thru. He should be in management, and your female "supervisor" working dayshift on 09-03-23, would be better suited to be working in a backroom somewhere, not interacting with the public if what we witnessed is her normal demeanor. This is why people working in the restaurant business should all wait tables first. When your income comes from tips, you clearly learn how and how not to treat the public. This employee truly needs to be educated about what customer service is and how their arrogance will always fail you and reveal your flaws. Please consider putting someone more qualified and more deserving of these positions into these roles. We were regular customers and due to her treatment of us, we will not return again. She has an attitude that obviously has not been properly addressed and in time we are confident she will see too how this certainly does not do herself any favors. It is off-putting and sadly, customer service is not what it should be these days. We will gladly spend our money elsewhere, with far more respectful and professional parties. Your employee refused to provide her manager's name when asked, which is also highly inappropriate. Everyone has a boss and if someone is refusing to provide that information, perhaps that should be your first clue that you know you're not treating the public right. Please consider promoting the male employee mentioned earlier, he clearly demonstrates quality, kindness, and class...unfortunately a stark contrast to what we received from your so called "supervisor". Very disappointing and definitely won't be returning as a result. Better training is desperately needed if you want to keep customers. Not impressed with this location...lose the attitude and be grateful to have a job. I would never tolerate this behavior from my staff.
3 months ago
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McDonald's has a 3.4 star rating with 358 Reviews.
0
We had dine-in with kids. Relatively clean. Clean bathroom. Food was fresh. Np indoor playground. Great view. Ev chargers.
2 months ago0
Elizabeth was so amazing, I had a hard time with the payment and the app and she stayed beside me until I could fix everything. Amazing place that treats customers as their own family. I will be eating here more because of her and her staff!!!! Thank you for an amazing lunch!!! Edit: came in today to another great meal from Wendy and the crew. Had a chance to try the new sauces!!! Both amazing but that mombo omg!!!!
2 months ago0
Wonderful location! Great service, yummy fries! This location even has EV hybrid chargers
5 months ago0
Marissa was top-notch and attentive, while waiting on fresh apple pies to get done she was just very nice on updates and made sure nothing else was made and just sitting there waiting on something, so everything was hot and fresh. Great insight and common sense on timing.
a week ago0
To Loraine (That's the name one staff member eventually provided when we asked multiple times who the GM is at this location): Incredibly rude staff with the exception of the male employee with a beard in the drive-thru. He should be in management, and your female "supervisor" working dayshift on 09-03-23, would be better suited to be working in a backroom somewhere, not interacting with the public if what we witnessed is her normal demeanor. This is why people working in the restaurant business should all wait tables first. When your income comes from tips, you clearly learn how and how not to treat the public. This employee truly needs to be educated about what customer service is and how their arrogance will always fail you and reveal your flaws. Please consider putting someone more qualified and more deserving of these positions into these roles. We were regular customers and due to her treatment of us, we will not return again. She has an attitude that obviously has not been properly addressed and in time we are confident she will see too how this certainly does not do herself any favors. It is off-putting and sadly, customer service is not what it should be these days. We will gladly spend our money elsewhere, with far more respectful and professional parties. Your employee refused to provide her manager's name when asked, which is also highly inappropriate. Everyone has a boss and if someone is refusing to provide that information, perhaps that should be your first clue that you know you're not treating the public right. Please consider promoting the male employee mentioned earlier, he clearly demonstrates quality, kindness, and class...unfortunately a stark contrast to what we received from your so called "supervisor". Very disappointing and definitely won't be returning as a result. Better training is desperately needed if you want to keep customers. Not impressed with this location...lose the attitude and be grateful to have a job. I would never tolerate this behavior from my staff.
3 months ago