McDonald's

I ordered a small unsweetened no ice tea this morning along with two sausage biscuits,two hashbrowns and a biscuit and gravy on my app, which is where I do all my business, so that I don’t have to deal with what I I dealt with. So you might be thinking that I go and complain all the time, but again I only want my food, the way I ordered it, if I’m going to pay for it, and if I order some thing special then I always say, I will wait. I don’t think I’m asking for too much when I just want the food that I ordered made correctly. When I called the manager questioned and doubted my answer. I mean I have never drank sweet ever, and it actually didn’t taste like sweet tea in the beginning because I drink without a straw, but halfway down I started tasting sugar and so I looked and sure enough there were quite a few sugar crystals at the bottom of my cup. It looks like someone started to make my tea sweet and when they realized it was unsweet instead of starting a new cup she just used the one she already had. The sugar was at the bottom. You may not be able to see it, but it was there, trust me. When you don’t drink sweet drinks, you know when something is sweet, even the slightest bit, and for me, when I drink something sweet it’s an awful experience the way the sugar feels in my mouth, not to mention that on the app you can set favorites so that when I want to order something I simply tell Siri to do it, and most of the time my ordering process is quick and hassle free, and for the most part it’s good, needs improvement, IMO, but what do I know! I do know one thing, that the error was not on me and I know that for certain, I can’t always say that as I’ve gotten older. But and here’s a big BUT I simply asked for a replacement tea, nothing else. Bad customer service, horrible management service, IMO. * side note* sadly because of the way we are I feel compelled to say that the food was for me and my roommate.

I ordered three egg muffins with no egg and extra cheese no issue except I got egg on all of them and no ham when the ham goes on it automatically very displeased and this isn’t the first time either on top of it I can’t eat eggs so I ask for it that way for a reason

Coffee machine was broken. Service was slow, but in fairness to the employee's, the person in front of me took a really long time giving their order, so i assume it was complicated. The food we finally got was good though.

Unfortunately our app placed our order at this McDonald's and wouldn't give us the option to change it. So after having to sit in the drive-thru lane for 20 minutes with it unmoving we finally got our food. Box of chicken nuggets wasn't even closed. Just thrown in the bag. It's been a while since we had to use this McDonald's but I remember it being a lot better than this. It's gone downhill for sure.

They spend all their time serving drive thru and are really slow about serving inside customers. In their defense though, every McDonald's nationwide seems to be doing this.