McDonald's

The drive thru lady is rude and we wait for long time for someone to take our order. The fries is cold, bread is hard, and missed 1 items in the bag. We called the manager, they keep hang up from us and not addressed the problem appropriately.

Been going here for at least 5 years now. The last 2 years have been awful. Always 30+ minutes in the drive through and food is usually incorrect. Ice cream and smoothie machine are almost always down. This place has been on the decline for a while. Employees come and go, can't blame them when they are rude or short as they are always significantly understaffed. Store closes before they are supposed to as well. Avoid this store if you want quick service.

Some of the most rude employees I’ve ever encountered. The young girl that cashed me out at the drive through just said “Bethany?” I replied what? She said “Bethany” with a snarky tone and snotty look on her face. I said No, I just ordered a McFlurry, they didn’t ask for my name. She rolled her eyes and then says “5.72” I handed her a $10 bill and said I have the change as I did so. She replied “too late.” I said I’m sorry? She says again “it’s too late.” I’m not one for confrontation.. so I just said okay…. And trailed off. She then says “Unless you don’t want your change.” I told her “no, I want my change. I was just trying to get rid of my other change” she hands it back and closes the window in my face. Asked to speak to a manager at the next window and a young kid comes up. He says “what’s the problem?” I asked if he was the manager- he said “no but I’m in training.” I explained the situation to him all while he acted like he could care less and just wanted to end the conversation. FIX YOUR STAFF. YOU NEED TO TRAIN YOUR PEOPLE AND MANAGERS SHOULD BE THERE TO HANDLE ISSUES AND COACH EMPLOYEES!!!! I used to work in food service as a MANAGER and anyone would have been written up for a situation like this, plus I would have been the one to handle a customer complaint. All for a melted McFlurry…

I was not properly rung up in the drive thru, and it was a huge hassle to get the food I ordered. I wasn't given a receipt and my food was cold. The manager was rude about the whole issue trying me like I was trying to scam them when it was her employee that didn't do their job. The manager should have been wearing a headset and heard me order my food. Cold cheese sauce on my bacon jalapeno QPC. And they were out of bacon.

Parking people to lower your time in line hurts the customer because you're employees can't keep track of which order goes with which car. I would rather wait in a long line and get my order right. The employees kept apologizing that they were short staffed and busy. Walked inside and one of the workers was cleaning trays for the empty dining area when they could have been moving food. Not the employees fault on this one, seemed like they were just following orders.