Jay Mechanical

My wife and I needed to replace our HVAC unit with a ducted heat pump and new furnace. The team at Jay Mechanical were wonderful, from the scheduler to the demolition and installation teams. Everyone that came to the house was professional, courteous, and took great care to leave the basement cleaner that they found it. Highly recommend their services and workmanship.

I have had no issues with Jay Mechanical since I have used them for all my plumbing needs. They are responsive and on time. Customer service when I call has been fantastic. The technicians are always friendly as well.

We just had to get a new furnace installed, and we're really glad we called Jay Mechanical. Working with Jean on the phone was super easy and stress-free, and Jason and Tom were very professional and efficient during the installation and clearly explained what we needed to know about our new furnace. They also did a great job cleaning up at the end. We'd highly recommend Jay Mechanical!

We have used Jay Mechanical for a number of jobs from cleaning to a rerouting of a boiler vent pipe as the result of some remodeling work. It was easy to schedule each job and all of the technicians we interacted with were helpful and professional. In the case of rerouting, the technician, Jay, was extremely helpful with options and what could and could not be done for our particular boiler given code restrictions in Burlington. Can't comment on others' experiences, but our experiences have been very positive and I would not hesitate to recommend them.

I give Jay’s Mechanical the highest rating possible - I would give them six stars if available. I called with an emergency situation. I left a voice mail (as I had done at the other seven companies I called prior to calling Jay) and never expected a return call. Jean with Jay Mechanical returned my call within 10 minutes. I explained the situation to Jean. She asked if she could put me on hold while discussing my unusual problem with the owner. A minute later she let me know they would be sending a technician the same day! Yes, the same day! A couple of hours later Tom (technician) arrived. He looked at the issue. After thinking about the resolution he got to work. In one hour he had made the repair, noticed a few other potential issues and took the time to reinforce or replace the parts so I would not have another similar issue down the road. Oh, did I mention my emergency dealt with the sewer pipes of an RV? Not a typical issue for a plumbing and mechanical company but they rose to the occasion and took on my issue. Jay’s staff are all super stars. Jean and Tom were amazing! Thank you so much Jay’s Mechanical.