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East Bank Club > Reviews in Cook County, Illinois, US - RAY

East Bank Club

4.3
282 reviews
Gym
Cook County, US

Location details

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500 N Kingsbury St, Chicago, IL 60654, USA
  • Monday:
    07:00 - 21:00
  • Tuesday:
    05:00 - 23:00
  • Wednesday:
    05:00 - 23:00
  • Thursday:
    05:00 - 23:00
  • Friday:
    05:00 - 23:00
  • Saturday:
    05:00 - 23:00
  • Sunday:
    07:00 - 21:00
4.3
Reviews
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  • Google Comments (5)
  • Comments (5)

Back in town for a beautiful chicago weekend day. Spent the morning at East Bank Club: spin class, weight lifting, hot yoga class. Then, in the afternoon, I stopped by the co-working space for a little bit of work, followed by a relaxing outdoor hot tub and indoor sauna. EBC is the best club in Chicago

5 months ago

Love this place! So clean, staff is so kind, and the club has everything you could ever need. Shoutout to Lorena at the restaurant who made my day - had me laughing the entire time. What a gem. Give this woman a raise.

a week ago

I've been a member at this health club for several months now, and there's a lot to love about it, but there are a few things that could use improvement. Let me break it down: First and foremost, the facilities here are truly state of the art. The gym is equipped with modern equipment, and the cleanliness and maintenance are top-notch. Whether you're into cardio, strength training, or group classes, you'll find everything you need. The locker rooms are clean and well-maintained, and the showers are a welcomed post-workout luxury. What I appreciate the most are the plentiful amenities. There's a spacious pool, a sauna, and even a juice bar. The variety of group fitness classes is outstanding, and the instructors are highly skilled and motivating. This health club has created a great atmosphere for a well-rounded fitness experience. However, my only gripe is with the billing processes. It's unfortunate that such a fantastic place can be marred by this issue. The billing information is unclear, and it's hard to decipher where some of the fees arise. The lack of detailed descriptions when additional charges appear on my account is frustrating. It would be immensely helpful if they could provide clearer statements or notifications to explain the charges. Despite this hiccup, I still recommend this health club for its amazing facilities and abundant amenities. If they can improve their billing transparency and communication, it would easily earn a perfect 5-star rating from me.

2 months ago

Mixed bag! Majority of the staff are fantastic. Noah on the front desk was an absolute credit to the club. Always in a great mood and seemed genuinely happy to be there. The facilities are great, the hub was cool to work from and the weights and machines have everything you would ever need. Unfortunately I ended up leaving due to the unpleasant atmosphere on the gym floor primarily down to the staff in the red shirts. I had a disagreement with one of those particular staff when he started turning lights off when I was in the middle of lifting. Apparently they close the weight area 30 mins before the club shuts, which is fine, but communicate that. Don’t just turn the lights off whilst scowling. Since that incident there was a toxic atmosphere nearly every time I was there. From being eyeballed during my sessions to being told I wasn’t allowed to wear a tanktop on the gym floor. Not worth the unpleasantness for the amount I was paying so I switched to LifeTime.

3 months ago

I will preface by saying I primarily go to the gym to lift free weights and use cardio machines. East Bank Club is my favorite gym I’ve ever belonged to and it’s not even close. The weight room here is fantastic, with a ton of platforms, racks, cable cross machines, and various other good stuff. I usually go in the morning to avoid the post-work rush and i rarely have to wait to use anything. EBC has made it a joy for me to come in and lift every morning. Then there are all the other offerings. The pool in the summer is my favorite hangout spot. The co-working area is basically equivalent to an added WeWork membership which would run you like $50 a month. They loan you free Hyperice massagers, they have great massage chairs, and they just added those full-leg compression massage things. Since I joined, EBC has added many new things to the weights area, which is a great sign that they are constantly trying to improve the facilities. I will note a couple of downsides. The class instructors have been hit-or-miss (mostly miss) in my experience which is OK because I don’t love classes. I wish I didn’t have to pay $24 each time to play pickleball - it should be more like $10. And the service at the rooftop Sundeck is also inconsistent. All in all I feel like I can never leave EBC, even though I’ve only gone for 4 months.

4 months ago

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How is East Bank Club rated?
East Bank Club has a 4.3 star rating with 282 Reviews.