Great facility. Club Pilates offers a plethora of classes, the most in the city from what I can tell. They have different levels as well so anyone can join and receive proper care. They’re very clear about their policy and all of the front desk are happy to help if you have questions.
Just joined and have been to two classes so far. I love it! The instructors are great, a good mix of pushing you individually, but a low key group effort in exercise (i.e. they don't call you out for not getting the move exactly right 😁). I'm excited to continue these classes and meeting new folks!
While the staff is nice, the owners/company will have you pay for an extra month after you quit. Why on earth would it take 30 days to cancel a gym membership? Only so they can get extra money out of you. When I disputed the charge (I thought it was in error), they threatened me with collection agencies. Then they charged me extra for a late fee! I guess getting $200 for nothing was not enough. I spent so much money for my membership at this place, and they went after me like sharks for that last $200. I was shocked how awful the customer service was. They flat out told me either I would pay or it was collection agencies and there was nobody I could talk to about a resolution. Save your money and go to a regular gym as they often have Pilates classes. Worst gym experience ever. And I was planning on going back but cannot support that kind of business. I hope losing thousands of dollars for a future membership to get that last $200 was worth it for ya’ll.
I love Club Pilates! I began in November and can’t get enough. I was a bit concerned to be one of the senior students, but instructors and students all make you feel welcome. All the instructors have been great. ❤️
Completely breaks my heart to read this review. Club Pilates West Little Rock is a place of acceptance, support, encouragement, positivity, and love. The owners are humble, caring, and on a mission to share Pilates with our community. I am grateful to have Club Pilates and our amazing team in town to help members live their best life!
4 years ago
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How is Club Pilates rated?
Club Pilates has a 4.1 star rating with 27 Reviews.
0
Great facility. Club Pilates offers a plethora of classes, the most in the city from what I can tell. They have different levels as well so anyone can join and receive proper care. They’re very clear about their policy and all of the front desk are happy to help if you have questions.
8 months ago0
Just joined and have been to two classes so far. I love it! The instructors are great, a good mix of pushing you individually, but a low key group effort in exercise (i.e. they don't call you out for not getting the move exactly right 😁). I'm excited to continue these classes and meeting new folks!
11 months ago0
While the staff is nice, the owners/company will have you pay for an extra month after you quit. Why on earth would it take 30 days to cancel a gym membership? Only so they can get extra money out of you. When I disputed the charge (I thought it was in error), they threatened me with collection agencies. Then they charged me extra for a late fee! I guess getting $200 for nothing was not enough. I spent so much money for my membership at this place, and they went after me like sharks for that last $200. I was shocked how awful the customer service was. They flat out told me either I would pay or it was collection agencies and there was nobody I could talk to about a resolution. Save your money and go to a regular gym as they often have Pilates classes. Worst gym experience ever. And I was planning on going back but cannot support that kind of business. I hope losing thousands of dollars for a future membership to get that last $200 was worth it for ya’ll.
a year ago0
I love Club Pilates! I began in November and can’t get enough. I was a bit concerned to be one of the senior students, but instructors and students all make you feel welcome. All the instructors have been great. ❤️
3 years ago0
Completely breaks my heart to read this review. Club Pilates West Little Rock is a place of acceptance, support, encouragement, positivity, and love. The owners are humble, caring, and on a mission to share Pilates with our community. I am grateful to have Club Pilates and our amazing team in town to help members live their best life!
4 years ago