Books-A-Million

Wandered into this location to walk off a little dinner before getting into the car for an hour drive home. Excellent selection of merchandise, journals, office goodies. I had 2 books in my Amazon queue and was able to find one of them on the shelf. The two employees I saw were both at the kiosk by the front door. Neither of them stopped their conversation with one another to welcome me (Tuesday, June 27, 5:30pm). When I asked about the second book I wanted there was some redemption as Sarah was helpful and checked availability. Not in stock but could be ordered. I politely declined as in this case Amazon was a quicker option. I left with my book, bookmark and magnets ver happy for my finds.

I had an issue with an exchange, where I feel they went out of their way to be unhelpful. The manager suggested I take the book to their sister store and try to sell it to them? It was absolutely bananas.

Easy to navigate layout, and the staff was courteous and helpful! It is one of the best bookstore experiences I've had in a long time!

I've always been a big fan of books a million. I have an addiction to books and I LOVE that you can walk in and find pretty much anything you want. Make sure to check out this location, they are clean, neat, friendly customer service, and they offer a ton of sales such as buy 2 get one free, and books for 5 and less.

Used to love coming here as a teenager, I could come in, grab a coffee, pick a book from any number of topics, find a seat and read to my hearts content. Now they have gotten rid of Joe Muggs, all of the sections have been either reduced in size or removed entirely to make room for toys and merch that no one wants, and there is almost zero seating available. This store is a sad shell of what it used to be.