Batteries Plus

Would give it negative if I could. Bought a battery back in September. The battery failed last week. After getting it replaced I took the faulty battery back to get a refund since it's under a FULL WARRANTY. They refused to return it blaming my vehicle for it being faulty. Their response was argue with management on Tuesday. Plan on it. Hopefully it's someone who's knows what they are doing.

Batteries Plus has an amazing assortment of batteries from automotive to laptops and other devices. I have made several purchases from this Anchorage location and service has always been terrific. I have used their online order and pickup as well as online order and delivery. On my most recent order, I had to change the order from pickup to delivery to the Kenai Peninsula. Amanda was amazing in taking care of the change and kept me updated on the shipping. I highly recommend Batteries Plus!

Had a very unprofessional not very friendly experience. today. I wish I had gotten the employees name. I have gotten batteries for my ATV here in the past. I needed one for my snow/blower mount. I said it was a smaller 12v garden/lawn battery. He proceeded to ask me questions that I did not know the answer to right away. I asked if he could help me look it up? He said no, " we don't have google here". I asked if he was familiar with what batteries might go on an ATV, he said, " no I don't know that." I began to look it up on my phone and prepare to show him. He had walked away. I was surprised by the lack of helpfulness and support. I will not go there again. I went to Auto Zone, they were helpful and nice. Knew exactly what I needed.

Very friendly staff, I got my battery changed by them, and it went without a hitch

They will scam your money out of you with installation costs.. Stopped to get a battery replacement for my key fob. Guy with braided beard will ask if he can help and just start replacing the battery without telling you he's going to add a $15 installation charge for something that takes me 1 minute and 45 seconds. Most places the installation is free for something this quick, but either way, he should've told me he was about to charge $15 for installation or ask me if I'd like to do it myself. He's basically scamming people out of money by not giving us option and costs involved.