BBVA

Banco BBVA at calle aragon 212 in Palma is a shame, I went to pay for something without being a customer, and the lady/lady (to call her polite in some way) is lazy and it bothers her that you ask her anything, she deserves to be closed the office and go to sepe, since he is earning it hard. I will NEVER recommend that bank to anyone, what is more, I will speak fatally because it is what they deserve. Then they have the audacity to go on strike because they close their offices, I insist, THIS IS WHAT THEY DESERVE.

It's a shame the lady they have serving is older with white hair, from the start you can see that she doesn't like serving people, she yelled at us asking why we didn't have our ID with us in very bad manners and arrogant, they work for us not the It's a shame that they make us feel this way. She deserves to be out of work and on the street so she can find out how to treat people. I won't stay silent and I plan to continue calling to complain.

The ATM outside does not usually work often, and the one inside, despite being separated from the offices, is closed outside of business hours. So queues always form… There are no more ATMs within a radius of almost 2km and since you need money to take the bus for example, you are very annoyed if you don't organize yourself with time (hours) to find a working ATM on foot. Really disastrous… I previously had an account with La Caixa and something like this had never happened to me because they have many more ATMs and branches, and in general they seem more professional to me... I would not recommend BBVA.

Put more ATMs or enable the interior. Year 2023 and I have been waiting 25' to withdraw cash.

Disastrous cashier management and disgusting treatment by everyone, even the director. I will never recommend BBVA to anyone, not even my enemies, much less this branch. I took money out of the ATM and he didn't give it to me. After several calls and passing the ball from one to another and several days going by without a solution, I stopped by the office. 1 without an appointment they do not attend, and appointments are requested by app and they do not allow it to be in person. 2 attended to me but the only thing they managed to do was make me lose my nerve and form. 4 As of today after 3 business days and a weekend, I don't have the money. 5 they are not responsible for all the inconveniences and problems caused and they only tell you to file the complaint by email The truth is that I have always had problems with these. Honestly, do not put your money or savings in this bank. Furthermore, my account was commission-free and without my consent they changed the conditions of my account and charged commissions even for breathing.