BBVA

PATHETIC CARE AND MANAGEMENT. My son and I (both clients) went to carry out a procedure that was mandatory in person. No one controlling capacity or COVID measures, as we arrived at 11:03 there was no cashier service or anyone to ask. They were only waiting to decorate a table for a retiring employee. Fortunately we were able to do the management in another entity.

It is impossible to contact by phone. Every day is more difficult. And they always hide behind the app or the Internet. This has no name. We just want to talk to them.

Of course lately the Reinosa office leaves a lot to be desired and it is easier to find a needle in a haystack than to pick up the phone.

They never answer the phone in this office. And they don't have an email to contact either. A disaster.

Good attention. The new address is Avenida de Puente de Carlos III, 6.