BBVA

Terrible attitude every time we go, they don't want to work, they send you somewhere else, even though it is their job. It's hugely lazy, I changed banks because I'm fed up with this terrible customer service. You should change the staff. In my life. With all the valid people there are and you have four lazy people. Losing clients is the only thing you get like this

Very bad attitude, they treated me in a very unpleasant way and did not help me. The worst experience I had with a bank, I will never go back to this office, they don't know how to do their job! I opened an account online and had to go to an office to verify my identity, but when I arrived they told me that I could not do it with my passport together with my (permanent) NIE, because that was not proof of identity... as a result I could not open an account, even if I have all the necessary papers.

Incompetent and unwilling to work. More than half an hour for two checks that they have not been able to provide me and treating me in a bad manner with the intention of making me go to another office. In the end the director tried to fix it but without success.

Terrible, especially since this director has been here, they have always covered my receipts, I have had a problem and they have completely resolved it, and in the end I am going to take my payroll to another bank where they serve me better and with education, since this director leaves a lot to worry about. want..

fix the ATM once and for all... in 3 months I have spent 6 times relying on the service and it is always out of service... Terrible ATM needs a renewed plan.