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BBVA > Reviews in Barcelona, Catalunya, ES - RAY

BBVA

1.7
54 reviews
Bank
Barcelona, ES

Location details

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Carrer de la Marina, 82, 08018 Barcelona, Spain
  • Tuesday:
    08:30 - 14:15
  • Wednesday:
    08:30 - 14:15
  • Thursday:
    08:30 - 14:15
  • Friday:
    08:30 - 14:15
  • Saturday:
    08:30 - 14:15
1.7
Reviews
5
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  • Google Comments (5)
  • Comments (5)

One of the worst experiences i’ve ever had at a bank. One would imagine trying to deposit money at a bank wouldn’t be so stressful! The customer service really lacks here and the cashier is extremely rude and stubborn. Would highly not recommend!

2 months ago

After going through the other reviews, I genuinely dreaded going there when I had to pay a fee to obtain some documents, but it was the nearest office, so I decided to bite the bullet and try. There were a couple of people in front of me, who were promptly helped, after which I got called to the counter. The person at the counter was straight to the point, not excessively polite, not rude either. He didn't know exactly how much I had to pay (as I'd assume he would), but I don't really know if that's his responsibility, so I can't hold it against him. But it only took a quick search to find out and get it done, so I ended up spending less than 10 mintes inside. I did go there around 10 AM, when most people are at work, I assume it gets worse at more crowded hours.

8 months ago

Staff completely overwhelmed. Waited 2.5 hours to pay a tax of 12 euros. Maybe enlength your opening times then (instead of closing at 2pm….)

a year ago

I was worry about all this negative reviews but I had an amazing experience opening a bank account there!! Silvia was very very kind with me, I didn't know Spanish so we were communicating in English with Google Translate! Thank you Silvia!!

2 years ago

Horrible. Nobody EVER answers the phone. The branch is absolutely useless, I requested to relocate my branch weeks ago to a better Bbva office in selva de mar. Did that online. Still nothing . Takes them weeks to consider that. When I tried calling nobody ever answers 🤬

4 years ago

Frequently asked questions about BBVA

How is BBVA rated?
BBVA has a 1.7 star rating with 54 Reviews.