BBVA

One star because you can't put 0. I don't know what this office is for, they don't serve you, the ATM is always broken and sometimes they close it if it's not office hours, the person inside doesn't get up from the chair... and a long etc. Yes, to collect commissions they do work there. They have no shame and are unpresentable.

Very bad attention... at BBVA they say they close at 2:15 p.m. but instead they close at 1:45 p.m. They no longer feel the desire to attend and I'm talking about the branch that is located on Vallcarca Avenue

I've just been in the office and the lady who was working today hasn't even gotten up to open the door for me. He simply pointed to a sign on the door indicating that you have to make an appointment. One of the channels to request an appointment is the same office, but of course, she couldn't even get up. lousy service. Outrageous. They should do an inspection from bbva itself.

ATMs break down constantly. In many cases it is impossible to withdraw money. The services provided by the office are less than minimal.

They are unpresentable with very little desire to work. Of the four incidents that have arisen with the bank, none of them have wanted to give me a solution, delaying me as if I were bothering me when I went to the entity. The problems were finally resolved as soon as they arrived at other offices without any problem or inconvenience. They should recycle permanent staff since they do not contribute anything to the company. They are sitting there waiting to collect their paycheck.