BBVA

There were more employees than customers and we were not served. I myself had to help a lady get the ticket. It is as if they find it unworthy to give good customer service. They looked at us in a stiff plan. After half an hour of humiliating waiting, they sent me to the cashier. When it seemed that he was going to get it, the ATM has been put out of service. I thought about going back in line again. But..... I had run out of presence of mind.

The truth is that the attention with the office has always been impeccable, they have helped us with all the procedures and doubts, even living outside of Durango. Always accessible by email and phone

Very nice people, they serve you quickly and give you the solution that best suits you. It is highly recommended to go if you have any problems.

They treat you very well and resolve all issues both in person at the office and by phone. Very friendly workers and always attentive to what you need

No wonder you have only one star. Bad attention to the public. Specifically Alaine and Verónica are incompetent, rude and ineffective. The truth is that much more is expected of bbva, of which I have been a client for more than 40 years.