BBVA

You cannot go to withdraw money from the ATM because they have a homeless person sleeping there, that man should be cared for by social services and be able to sleep in another suitable place. By the way, 2 months ago in a comment from a client they said that they were going to take measures and we are still the same. Luckily I have already taken action and changed banks.

Please take action with this branch, I use electronic banking but if I want to do an ATM operation it is impossible the smell is nauseating, people sleeping, today I went to withdraw money and there was a person sleeping and the smell of feet was infernal. It's not the service I need. I think I will act accordingly since I see that this problem that they know has been happening for months does not worry them at all.

It doesn't have a box, the ATM is broken every two by three and today I just swallowed my card, the office is closed for vacations all month, and because it's August I'm left without a company card for more than a week. Fantastic

I had already written a review previously about the disastrous functionality of the ATM, which 80% of the time is broken. Now if that was not enough, aside from that, there is a homeless person inside who coerces you when you have to go into your own bank to withdraw your own money. Limits should be set for the benefit of users who unfortunately have to use it no matter what because it is the closest in the area.

A real disaster. If you need to contact by phone, I have never been able to (not even for an emergency). I have requested a "phone appointment" and they have not called me at the time provided. I don't understand how this treatment with clients is allowed. Being forced to have a bank and being able to treat us like this... They should regulate and demand effective attention and respect. Pure relief that will have little effectiveness.