BBVA

Super bad service and misleading, Juan Felix attended me, when I opened my account he told me that I had to take out insurance yes or yes, otherwise I could not open my account, at first he wanted to nail me an insurance of €30 and in the end he contracted one of 5 €, what's up? When I asked him if he could unsubscribe me, that if I didn't have money, they were going to charge me, he told me two things: that after 6 months I could unsubscribe and that if there was no money, nothing happened, they don't charge. red NUMBERS, because as I had no money, they left my account in red. I CALLED AND NOBODY ANSWERS, honestly a great disappointment because with how nice Juan looked he turned out to be a viper, yes, VIPER, a leech, when the year passes (insurance ) I will close my account, A BIG SCAM

Last Friday, October 29, I made a deposit of 100 euros in this branch. I was in a hurry and I have little experience in entrances. I think the operation did not end well. The fact is that the operation does not appear registered in my account. I live in Portugalete and for work reasons I cannot travel. I have called by phone (945227600) 45 times between yesterday and today, since Monday was a holiday. I haven't been able to get them to pick up the phone. Although I know he is active because sometimes he communicates. I have sent them SMS, also without response. I think I'm out of my money...

THE WORD IS DISGUSTING, THEY HAD SPOKE BADLY TO ME BUT I COULDN'T IMAGINE HOW MUCH, HORRIBLE EXPERIENCE AS A COMPANY, NULL TREATMENT, THEY DON'T ANSWER EVEN ON THE PHONE, they don't respect the agreements established with the companies, they start charging you non-stop commissions, I don't know I recommend it not even to my worst competitor, HORRIBLE

It is true verified, Very BAD service.

I opened an online account "without commission" the first time I try to carry out to transfer payslips and receipts asking for a document of ownership of the account... they nail me a commission of €2 I do not recommend the bank for future clients