BBVA

Fatal, painful. 8 people waiting in the hall waiting for someone to explain to them where they can be treated. It is empty, and they do not pay attention to customers. I see that the bank only responds to positive reviews from people who are dedicated to leaving fabulous reviews for banks, restaurants, etc.

The BBVA headquarters in Oviedo occupies a beautiful modernist-style building in the historic center of the city. We found it useful for being able to use the ATMs available on the ground floor, since it is very close to the most visitable area of ​​the city, about 200 meters from the Plaza de la Catedral, from the Capilla de la Balesquida. It has a good exhibition hall, and it was also open despite being Sunday. There was a nice painting exhibition.

Bad management, they don't answer, chatting among themselves they send you to another office, you go to the other office, there is no client and they say they are very busy... they give you an appointment for another day. One rainy day in Oviedo, they make fun of the client, who is left unattended. There is no way to file a complaint on their website. Regrettable attention.

The branch is in an emblematic building and in the historic center. And the treatment of the staff is excellent. I was delighted with the management and the speed with which I was attended to. Despite not belonging to this office.

Efficient, effective, fast attention and always eager to help and satisfy our needs. Great professionals. 100% recommendable.