BBVA

They charged my mother a commission of 71 euros for an account that from April to August had a payroll and receipts... the agreement not to charge for commissions or transfers... the account was not canceled until November because one of the bank He advised not to cancel it until we had the papers very unhappy with this bank I've already gone through BBVA and they don't solve anything for me, they say they understand it but they don't give me my money back... until they solve my problem I will continue complaining about bad practice with people over 70 and a bit After trying to continue at the bank, he finally switched to la Caixa because apparently they are not interested in this type of client

The operators are incompetent and all they do is tell you that they can't do anything or that they are going to analyze it and they call you and it's a LIE

Always very attentive

Poor service