BBVA

Wow super fatal. As soon as you enter it is ugly. It is not in good condition. The machine doesn't work to take a number and neither does it to apply gel, so things are just for decoration. And it takes forever to attend. Bad bad

BBVA is my favorite bank, but the director of this office on Urbieta street cannot organize everything well, because you have to wait 30 minutes in the street to make a change for business. It seems to me that one more worker is needed or to work not only from 8.30 to 11.

The man who serves us at Gros is rude...yesterday he refused right under my nose to help an elderly lady how to make a payment through the ATM, claiming that he is alone in the office and cannot move from the place ...maybe it's true...but the ways he used were not necessary...

The customer service is good, in addition to the fact that if it is available, the staff will help you in any process you need.

The branches in the neighborhoods continue to close and in the one that can be operated they only have two people at the window, so endless queues are generated