BBVA

Without a doubt none. The worst branch I have ever known. The attention is zero, the lady who works at the counter called María José has a very undesirable attitude and when she has to help she does it very reluctantly and because we customers are already upset. I have come to see enormous disrespect. Super unwanted and ugly responses. He hangs up the phone on you and leaves you with the word in your mouth. And he doesn't pick it up again even knowing that you are working and can't be constantly calling. Personally, I think that BBVA is a "good" and "interesting" entity among all of them, but this branch leaves a lot to be desired. I have my payroll direct debited but I am looking for other options in other banks. If I can argue that the girl who is in care is much more empathetic and kind.

Without a doubt the worst office you can find. From the moment you walk in the door, the staff looks at you with a grim face because you are already going to make them work... I HAVE BEEN WITH THEM FOR TEN YEARS: MORTGAGE, LOANS, SELF-EMPLOYED... everything with them. Of course, in the office in the center, which is quite the opposite, great kindness, a solution to each problem and quickly; what I don't understand being the same identity how the issue of customer service between branches changes so much.

Undoubtedly the worst of the offices, impossible to contact them, and with the manager you get tired of trying, even if you send emails and make calls, without a doubt I will stop working with them

The inside ATM inaccessible because they close the outside door. And in the cashier outside there are some queues that pa' que. And sometimes the ATM outside doesn't even work, or it's turned off. Some Sundays it works and others it doesn't. Disastrous

Very good advice, from M°José and Laura, who solved the doubts I had, so it's a pleasure to be assisted. Thank you