There was a little feminine man at the register that was too busy jiggling beans into his mouth to try and check me out. Employees can’t do simple things like click buttons so be weary when coming to this location.
This is one of the best hardware stores I’ve been to. It’s always extremely well staffed with people who are knowledgeable, fun to talk to and willing to help. The prices are a high on certain things compared to home depot but it’s well worth it for better service and neighborhood feel! Support this place!!!
Ace is the helpful place, unless you need to return something they don't stock (even if it's an Ace branded item!). Then you're expected to return it to the original store, no matter how far, or find another one who stocks it. This is supposed to be a benefit of a franchise - a uniform experience. But no, they are all "individually owned and operated franchises" (as are all franchises, as anyone having taken one business class can tell you) and will heavily lean of this false premise to deny your return. Be smart, go to a store that has uniform and sensible policies across all locations like Home Depot or Lowe's rather than be expected to know the ridiculous rules they set up at each store without telling you until after the fact.
I came to get a hose here with my baby today and the customer service staff and cashier were so welcoming and kind. Complemented me and helped me because they saw I was carrying my baby. I highly recommend this ace. I wish I knew the staffs name that assisted me but you guys are awesome!!
a year ago
Frequently asked questions about Ace Hardware
How is Ace Hardware rated?
Ace Hardware has a 4.5 star rating with 134 Reviews.
0
There was a little feminine man at the register that was too busy jiggling beans into his mouth to try and check me out. Employees can’t do simple things like click buttons so be weary when coming to this location.
a month ago0
Very nice they try meet your needs to the fullest. It has a very at home mom & pop feeling while having the selection of a big box store.
4 years ago0
This is one of the best hardware stores I’ve been to. It’s always extremely well staffed with people who are knowledgeable, fun to talk to and willing to help. The prices are a high on certain things compared to home depot but it’s well worth it for better service and neighborhood feel! Support this place!!!
8 months ago0
Ace is the helpful place, unless you need to return something they don't stock (even if it's an Ace branded item!). Then you're expected to return it to the original store, no matter how far, or find another one who stocks it. This is supposed to be a benefit of a franchise - a uniform experience. But no, they are all "individually owned and operated franchises" (as are all franchises, as anyone having taken one business class can tell you) and will heavily lean of this false premise to deny your return. Be smart, go to a store that has uniform and sensible policies across all locations like Home Depot or Lowe's rather than be expected to know the ridiculous rules they set up at each store without telling you until after the fact.
a year ago0
I came to get a hose here with my baby today and the customer service staff and cashier were so welcoming and kind. Complemented me and helped me because they saw I was carrying my baby. I highly recommend this ace. I wish I knew the staffs name that assisted me but you guys are awesome!!
a year ago