This was our first summer in the house and we called Access Heating & Air for an A/C tune up. The technician, Michael F. was friendly, professional and fully explained everything he was going to do. He performed an extensive inspection, complete with 24 photographs and provided a summary of his findings. He pointed out three items that could create a problem in the future but, did not push us to make immediate repairs. We agreed to one (add refrigerant) and left the other two for another time. While Michael was here we also asked him to look at 2 additional issues. The first was a constant noise at the large return vent when the system was running. He quickly diagnosed it as the vent cover design was preventing smooth air flow. He used a crimping tool to slightly open every small section of the vent and there were many (see picture). This immediately stopped the noise. Very impressive. He had an idea what the problem was and was willing to spend extra time to resolve it. Then we discussed our noisy rattling fan unit outside. He determined the unit was not sitting evenly on the foundation and used a shim to stabilize it. Noise gone. Overall a great experience. We highly recommend Access Heating and Air. for your HVAC needs. You won’t be disappointed.
Tyler and Jacob were awesome. Took the time to walk me through my unit and help me better understand any issues/maintenance problems that could arise. Definitely be using and recommending Access Heating and Air in the future.
Jared was an exceptional service man. Very explanatory and patient
Access Heating has 3 customers that I know of on my block. The office staff and dispatch was also very accommodating.
My a/c wasn't working. Two hours after I called, Tyler arrived. The other guys were 5 days out. Tyler diagnosed and fixed my A/C quickly. I will be doing business with this company again.
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This was our first summer in the house and we called Access Heating & Air for an A/C tune up. The technician, Michael F. was friendly, professional and fully explained everything he was going to do. He performed an extensive inspection, complete with 24 photographs and provided a summary of his findings. He pointed out three items that could create a problem in the future but, did not push us to make immediate repairs. We agreed to one (add refrigerant) and left the other two for another time. While Michael was here we also asked him to look at 2 additional issues. The first was a constant noise at the large return vent when the system was running. He quickly diagnosed it as the vent cover design was preventing smooth air flow. He used a crimping tool to slightly open every small section of the vent and there were many (see picture). This immediately stopped the noise. Very impressive. He had an idea what the problem was and was willing to spend extra time to resolve it. Then we discussed our noisy rattling fan unit outside. He determined the unit was not sitting evenly on the foundation and used a shim to stabilize it. Noise gone. Overall a great experience. We highly recommend Access Heating and Air. for your HVAC needs. You won’t be disappointed.
5 months ago0
Tyler and Jacob were awesome. Took the time to walk me through my unit and help me better understand any issues/maintenance problems that could arise. Definitely be using and recommending Access Heating and Air in the future.
4 months ago0
Jared was an exceptional service man. Very explanatory and patient Access Heating has 3 customers that I know of on my block. The office staff and dispatch was also very accommodating.
2 months ago0
My a/c wasn't working. Two hours after I called, Tyler arrived. The other guys were 5 days out. Tyler diagnosed and fixed my A/C quickly. I will be doing business with this company again.
4 months ago0
Nowel was awesome! Great customer service and explained everything to me. Thank you so much!
a month ago