24 Hour Fitness

I was hesitant to get a gym membership here with some of the negative reviews but I’m glad I chose to come in and check it out for myself. Maybe it’s not the cleanest gym in the world but I’m not there to eat off the floor , I’m there to lift. With that being said they have everything you need here and then some . The staff has always been super friendly and attentive. Overall it’s a really good gym.

Filthy… always something broken i had to delete my good review from a year ago because this place went to s#%T in last 10 months. Pool , sauna and steam are closed early this place is not 24 hours and as the manager said after many complaints don’t get your hopes up. Let’s not mention the amount of members has tripled in last few years but they say they don’t have budget for 24 hour wet area . At this point I only go here because I have to … attention district managers or higher ups please do something this is a wealthy neighborhood we don’t deserve this mediocre facility charge more we can afford it but make it better

If you have an existing membership and need to work out here, go ahead and come in. But if you are looking for a new or regular gym, go anywhere else. I had a prepaid year membership here and came into both the area's two remaining locations regularly before moving on. Corporate has put no investment into the remaining locations since their bankruptcy, and it shows. These gyms only stay open for corporate to milk the cow for whatever money they can still get out of it. This location powercycles through local managers every few weeks. Vagrants and creeper regs have gotten away with harassing members on the gym floor unchecked for months and probably will continue to do so as long as this location stays open. The A/C is set to a bare minimum to save money, indicating that one big Nevada Energy bill alone could shut this place down for good. This never minds that their TV music video feed is especially awful even for a big box gym, but (along with being outside of this location's control) that's the least of their problems. Just avoid if you can.

The gym has poor ventilation and is overcrowded. There are many very unsanitary women who use the ladies locker room. I paid a year in advance but can't stand the place, so I don't usually go. When I have gone there, I've just hung around charging my phone or listening to music and the news in the locker room before a shower or a swim and have had aggressive/snooty Caucasian women (I call them "posers") complain about my presence to management, as if I were a vagrant or something. Looking for another gym.

The staff at this location are rude and useless. A computer with a sign to “use your app” would be more useful. The girls chat incessantly, won’t get a manager and if you need assistance beyond their flippant immature attitude, they won’t provide you with any number to corporate. This is not a cheap membership, you’d think customer service would be a part of the experience. It’s not and by hiring these people that clearly don’t want to help or be bothered by members you are tarnishing your brand. Read the other reviews, I am not alone in my assessment, and clearly by not changing the problem this gym standby their poor staffing decisions. I’ve called corporate. I’ve called the other location and I waited for somebody in a position to address this issue to reach out to me and it’s never happened. It wasn’t a bad day because in person the staff is just as horrible in person as they are over the phone.