Almundo

Very satisfied with everything contracted, excellent attention from Jonathan Figueredo, it is worth highlighting!!!!
Always attentive and ready for any questions, even during our trip.
Thank you Jonathan for your wonderful attention and thank you Almundo!!!!
Highly recommended

Always satisfied with everything contracted at Almundo but even more so with the attention of Jonathan Figueredo. Excellent advice, attentive to every detail and doubt that one needs to clear up. Respond to all messages as soon as possible. Super friendly, it's nice to receive such attention.
THANK YOU JONATHAN!!!!

I wanted to highlight the work of Jonathan Figueredo (to the Boedo world) I value his predisposition and patience. He helped us make the best trip!!!!! Thanks 🙂

I want to thank crack Jonathan figueredo
Because thanks to your spectacular attention and willingness at all times we had a beautiful vacation

GOOD AFTERNOON. I MUST HIGHLIGHT THE TELEPHONE ATTENTION RECEIVED BY CRISTIAN DE CELIS, WHO HAS CONCERNED ABOUT FINDING EVERYTHING THAT I HAVE ASKED OF HIM REGARDING THE TRIP THAT I WANT TO TAKE AND WHICH I ALREADY BOOKED THANKS TO HIS VERY GOOD DISPOSAL AND EXCELLENT TREATMENT FOR ME. OUTSTANDING SELLER I HOPE THE COMPANY TAKES THIS INTO ACCOUNT BECAUSE IT IS NICE TO HAVE SOMEONE WHO SERVES CUSTOMERS LIKE THIS. THANK YOU CRISTIAN FOR EVERYTHING AND FOR YOUR PATIENCE

I bought a ticket and the second I get an email with a canceled reservation. They asked me for a photo of the ID, from the front to the back a photo of the card. They discounted the total amount of one thousand dollars and I don't have the ticket. some thieves

For 10 months I have been waiting for a refund that they never give me... they made me wait 6 months after confirming the cancellation (trip canceled by American Airlines) then two months for my credit note to be credited... Since April I have been waiting for they integrate the money. They have fed me with their abusive deadlines and on top of that they don't reinstate you. Shame on I don't buy them anymore! Despegar already returned all the hotels and an excursion that went through mediation, but nevertheless they complied. With you I have also been mediating for 3 months and nobody does anything. I include mediator and her lawyer. Last claim number is 1194327

A disaster, to collect/sell tickets they are the first to respond, answer and send you information. For the after-sales, they leave a lot to be desired. They never answer and when they answer they can't send you information, they don't have access anywhere, they can't see prices, they don't solve anything. A REAL DISASTER. Not to mention the people they have to answer WhatsApp messages... they should better select the people who are their representatives. Very little desire to work. Especially Solange, with whom I was able to have a conversation on two occasions and the bad predisposition is abnormal.
I will continue without a solution, apparently, until your staff takes the trouble to work, well, redundancy is worth it, that's what I pay for the service for.

They tell me to call, and I call and the damage is getting worse and worse.
MY FAMILY IS NUMEROUS, with 4 CHILDREN, a trip is very difficult and expensive. I would never send a small child ALONE, what I acquired and always planned was a family trip, especially in such difficult times of ISOLATION and fear due to the pandemic. The company intends to blame me for a procedure that you did not carry out. As professionals, a NEGLIGENCE that AGAIN PREVENTS ME FROM THE TRIP, with damage, pain and frustration for the expectations of my entire family, especially my children. I paid for that trip, I assumed the increase in the ticket for my now 12-year-old daughter, I paid for high season and now they don't let me travel in high season, I feel cheated.
I want to travel between Wednesday 7/14 and 7/30 with my entire family and/or be given an URGENT alternative.
In the middle of the PANDEMIC, to contribute to sales promotion as a way to ward off the economic effects, I bought A FLIGHT FOR MY ENTIRE FAMILY for summer 2021 (February 2 to 15). "Your Almundo code is 100-024-763" (they answered me) you can use it for any questions you have to ask us. Since then I ALWAYS used that code from the MY RESERVATIONS tab THAT CODE WAS THE ONLY ONE that appeared on the flight, from there and with that code I left the flight open for health reasons, in May, from there and with that code I managed the new date and it was They informed me of the reissue (which they charged me for) and they changed it (and charged me) the difference because my daughter turned 12 years old. Then TOURISM CIRCULATION PERMITS WERE RESTRICTED, activities were reduced to those declared essential, I ALWAYS called, making the query referring to the same reservation 100-024-763, between 1/6 and 2/6 I called at least 7 Sometimes, I was poorly treated, they told me that the trip could be made even though Decree 334/21 was already in force and prohibited traveling if you were not an essential worker and/or only within district 11/6, I had to suspend the trip. They said that the line and the operators were saturated doing thousands of rescheduling. Well, THEY MADE MINE WRONG, NEGLIGENTLY. On 9/6 I called the line again (all and only service) and was assisted by an operator named Walter, who also CONFIRMED me that the flight I would be traveling on with MY FAMILY was open and without a date. I COMPLIED WITH EVERYTHING I SHOULD DO, YOU. THEY HAVE MADE COMMUNICATION DIFFICULT FOR ME, THEY HAVE NOT SERVED ME SATISFACTORY, YOU HAVE BEEN UNPROFESSIONAL, they closed customer service windows and all the digital communication channels through which I acquired my tickets, they have hindered all procedures, they have taken many hours of my life forcing me to spend days calling fruitlessly on the phone. I REITERATE, they have seriously harmed me, and yet, for now, I just want to be able to travel with my family without them demanding more money differences or more time from my life, MUCH LESS WHEN THE NEGLIGENCE HAS BEEN YOURS. We have all suffered from the pandemic, BUT this product was sold, this service was offered - and they continue to offer similar ones - WITH FULL BUSINESS AWARENESS OF THE CONDITIONS TO WHICH COVID19 SUBJECTS US.

I just arrived from  I didn't stay in the 4-star hotel, it was a disaster. I was never able to communicate with ALMUNDO. They are scammers and I will see a lawyer in the next few days. They owe me $272,000
BE CAREFUL WITH THESE PEOPLE

Axion Travel

Good attention. The prices are fine. The only thing to improve is that in the MercadoLibre publications they have published that they are open on Saturdays and holidays and the reality is that they are open only from Monday to Friday. Otherwise it is a recommended place and easily accessible.

Almundo Avellaneda

Impeccable service, good attention!!!!! They solved everything I needed for my trip!

The problem is that there is only one person to serve. Saturday afternoon night, many people waiting, and with 5 people inside, we had to wait standing outside the premises. Sunday morning also 1 person for service and no clients. A lottery.

Good attention and advice from employees. Good system to let you know when it's your turn.

To say that they treated us poorly is an understatement, poor treatment from the employee Gabriela. He didn't want to charge us for a trip, he spoke to us in an arrogant manner, it was obvious that he didn't want to attend and asked us to leave the premises, we couldn't even sit and wait inside.

Excellent service, even though there were 10 minutes left before closing, they served us excellently and with all the time that was necessary, even well after closing time. Without a doubt highly recommended

On November 13, 2021, we went to this branch to buy an airline and submit the Avianca UATP card. The employees, beyond not having the slightest desire to attend, had no knowledge of the changes made by Avianca to be able to provide flights suspended due to the pandemic. Please train the employees!

They owed me a refund for a thousand years! NEVER MORE.
Don't buy because if you cancel, you won't get a refund. AHH and not to mention all the complaints I made.

I bought many times and will continue to do so! Highly recommended, the attention and service is a thousand points!!!

Careful attention from the advisors, I have been a client around the world for many years and I have traveled with them both in Argentina and in Europe and I have never had any problems.

Excellent atention!!! We always buy our trips there.🛫🛫✈️

Very good experience. I want to highlight Aldana's attention, treatment and concern regarding the problem that arose due to the rescheduling of a flight. How good it is to find people, like Aldana, who demonstrate in every service, beyond their professionalism, their passion for what they do.

Very bad advice from the employee we had. Total disinterest in clients. I put a star to be able to exemplify it, but it doesn't deserve it. I'm sorry. I will think 100 times before returning to this agency.

Please prepare the employees in customer service since the one who assisted me this morning leaves a lot to be desired. And to the world it is Almundo, not because they are in Neuquén they cannot serve the customers we buy on the page saying that it does not correspond to them and it is not their problem. They are a franchise, not a branch, my complaint has already been made where it belongs, any concerns in the company where you say, no branch, my information is there, thank you

Almundo Cipolletti

Excellent attention from Camila, I went with a problem that I was having in my purchase and she knew how to solve it. Very satisfied

Excellent travel agency. The advice is very good, they have a wide variety of flights, prices and stopovers for the same trip. Actually, in many cases it is cheaper than buying directly from the airlines.

Almundo - Gral. Roca

Arroyo Claro Lodge

Excellent lodge, spacious “Texas style”, great customer service, they always have excellent chefs. Located elevated surrounded by trees, but also overlooking the Traful River. 5*

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