Aeromexico Camino Real

Very disappointed on there dishonesty and over charging rates..

Aeroméxico staff is completely rude and don’t know customer service or even service at all. Alfredo at the airport at the time of baggage collection said so what if you’re baggage is taking more than an hour. Just speaking bad @aeromexico

Good service, once I show the real price of the ticket on the internet...tried to sell me an overprice ticket

We were served by a poorly aligned man sitting in a position that showed apathy, he angrily questioned the dates of my trip, he presented me with a quote on a poorly cut piece of paper and very high quotes, because when I called Gran Plan de Aeromexico they gave me quotes of Affordable prices, many options when he told me there were two.

Cruise Planners Headquarters

Thank you April & Brent for making our vacay to Cancun stress free!! Super helpful and always available. Thank you also for helping us with my brother's extended stay, you made it all so easy! We will definitely use you for all our future bookings.

Review is for the Rep Debra McGregor she is lacking professional timely follow through skills and appropriate communication ☹️Upon arrival at our destination rooms was incorrectly reserved for 1 bed 😮 with express written requests months before finalizing trip.(too many issues to list; avoid using for stress free travels abroad)

Award winning business partners that provide top-notch professional travel services, catered to the need of the client.

Thank you for being amazing!

Having been with Cruise Planners for over 10 years I find it to be the BEST place to work. I love supporting our network of travel advisors who are experts in all things travel -  from cruises to tours, and creating bespoke vacations and adventures for their clients.

DO NOT JOIN! If you don't make them $250,000/year in sales then they will charge you a hefty fee. There are a lot of fees and charges to be a CP franchise owner. If you fall behind on payments then they keep all of your commissions along with their 3% royalty fee. If you're considering being a travel agent, DO NOT join Cruise Planners. They allowed their White owners to make hateful remarks against African American Holidays. Cruise Planners needs to get certified in diversity, equity and inclusion.

In response to CP, I never said you were not transparent with your fees. You didn't waive any of my fees because you put me on a payment plan to pay those high fees. I have 2 emails and attachments with all the fees you charged me.

My comments are NOT untrue. My conscious does not allow me to do that. I actually really adore Michelle Fee as she was the reason I joined CP. Your rewards mean nothing when I and other Black CP franchise owners have screenshots of derogatory comments from your White franchise owners hating against Black Holidays. I never said anything about CP not being diverse. Of course you have a few Black people that work for you but that wasn't the point of my comment.

Plus you kept all of my hard earned commissions and you kept my 200+ email contacts and still market to them.

Honey, let me tell you something, I don't lie. Period.
You want to tell me I'm making slanderous statements. Should I attach the screenshots of the racists comments made by your White franchise owners from your Facebook group?

Aeroméxico Interlomas

Terrible service. Will never fly with them again if I can avoid it.

The service of Mr. Moises Álvarez was excellent.

They improved the service, apparently the previous manager was a pig, and today they are working very well.
So if I go on vacation.

Excellent service. Very friendly but my muffins were hard and frozen.

Aeroméxico Parque Delta

Flights with delta, great. Flight with Aeromexico, garbage. Left 40 minutes late, but according to them we’re still “on time”

Used to be the best airline in Mexico. Lackluster is a proper name.

Delta Office suks..only one agent takingnking

We love going to this establishment, because of the good treatment of its staff and they always insist on us to enjoy a good trip and enough for all needs!!
CONGRATULATIONS 👏

Good location, but I think they lack staff, on weekends there is only one person serving; very friendly but not enough for all customers

Aeroméxico Metrópoli Patriotismo

The staff's attention was very friendly and fast, and the location is ideal for its easy access.

Excellent attention from the staff, especially Octavio Rojas, very attentive and friendly. The people promoting the cards are nice too.

Incredible service from the team. Octavio, Monserrat and Diego.
I highly recommend it. Congratulations

I attended this branch on Friday, May 12, 2023 around 6:30 in the afternoon. The person who promotes the credit cards is very friendly and the person who is in charge of providing information on the cost of flights or quotes, which is what I requested, a treatment that leaves a lot to be desired, no empathy, his mouth hurts to speak, they should be trained Because if you don't like your job, there are many people who would like to be occupying that place. The rude, impolite, inept guy. He pretends to work and searches on the computer. We spent more time waiting for him to sit down than he did for us. There are already many bad reviews with only one star and that's because you can't give any. They really have to correct that or else they think that the ineptitude comes from above, how shameful it is to pay an employee and rent a premises for terrible service. Three out of four desks without employees, for some reason there is no more staff, really, having to deal with these people when there are 20 airlines or agencies with excellent service and people who like their work, THERE IS NO DOUBT, NOTHING ELSE, THE NAME OF THE AIRLINE REMAINS . Not worth it. We would have liked to meet this Octavio to receive good service, on the contrary we found a bodoque sitting with the worst apathy and attitude possible.

Aeroméxico Arcos Bosques

Fairly good service and better planes than US Airlines

Excellent service from their staff, they give you all the possible options so that your flight is totally satisfied.

The attention is very good but it should be an office where they can handle the flights purchased with club premier

Aeroméxico Santa Fe

Cruise Planners - Land N Sea Trips

Cruise Planners - South Florida

Aeromexico

I called them and they helped me solve my problem.

Not very well, I missed a flight and I couldn't make up the return... because it took me more than 24 hours to notify, and the return flight was in 5 days... their telephone menu is confusing, it says that if you need an operator you should wait on the line and they never communicate to you...

They treated me very well, but I had a matter about a flight and it was better to go to the airport
Customer service they are kind but better was solve flights thing directly in the airport

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