Aeroméxico Bajío Irapuato

Excellent service from Jorge, very attentive and efficient.

Very attentive, especially Jorge Luis. Very efficient.

Today I went to the branch and the manager was angry because I arrived, a person who was there also told me that they did not want to work and that they had received him in a bad way.

Formidable, they help you a lot to find connections and better rates. They were a great help in redesigning my trip. Warm and more efficient attention than its online system. 100% recommended.

From Monterrey to León I just flew last Thursday with 4 suitcases.. We are 3 adults.... And it turns out that today I return from León Gto for this same line they tell me that I have one more suitcase and I must pay 800 pesos.. I clarified to the employee that I just flew for the same Aeroméxico with the 4 suitcases and did not pay anything extra and he tells me that it is a policy of one suitcase per person .. I tell him that the weight limit is what it is .. And he comes back with the same thing no.. Q is a suitcase x person... Where are the policies???... Do they change from one state to another??... It's a robbery!!.. Here in León Gto... I have traveled to Various parts of Mexico with the same 4 suitcases, the same 4 people and they had never wanted to charge me more ... Amount that of course I did not pay !!!

Cruise Planners

Traveling overseas for the first time was quite an undertaking. With Virginia’s guidance through her knowledge and extensive travel experience this first trip will be one our kids’ most memorable. Virginia helped our family prioritize which adventure will best serve the whole family in each country as well as which days the kids may want to stay on the ship. Virginia also took note of what we liked on the trip and has since followed up with other opportunities our family may enjoy next time.

You will never find a better planner for your vacation needs than Virginia at Cruise Planners! We have used her services in multiple occasions including a family vacation to Disney World for 16 people! No easy task!! Yet, she did it seamlessly ( at least from our standpoint!) from airfare, lodging, tickets and meals! We have also booked a number of international cruises and land trips with her!  All went smoothly! If an issue did arise, Virginia was there to handle it immediately! Can't say more than "she's the BEST at what she does! Highly recommend her services!

We have worked with Virginia several times over the last few years  for both cruises and land vacations and each time, we were so impressed with all aspects of our trips.  Virginia dedicated herself to making sure we had the best experience and followed though on every question, request and idea that we had.   We highly recommend Cruise Planners for not just cruising but all your vacations needs!

I have been traveling with the help of Virginia DeDad of Cruise Planners for more than 14 years.  I have done more than 10  cruises with many shore excursions and all were wonderful.  Virginia is always willing to help with a special need or request.  I remember one special day in Rome.  Our ship was at the port for only a few hours.  I was with my son and teenage grandson and wanted them to see all the historic and religious sites possible.  Virginia had a gentleman pick up up at the port and drive us into Rome, where he called a tour guide waiting for us at a certain point.  This great guide walked us through the sites nearby, giving us so much interesting information, and when we were ready to go to another part of Rome she called our driver to pick us up and transport us.  We were able to see so much more with this efficient method, rather than trying to find parking places near the popular sites.
Just an example of Virginia’s ability to give you the best travel experience possible.

Virginia was such a great help planning my cruise. She was able to get me the best price with extras included. She was thorough in helping me plan and didn't mind all of my questions. I will use her for all of my cruise needs.

Cruise Planners - Anthony Fagen

Cruise Planners - Lisa and Rodney George

Aeroméxico Guadalajara Valle Real

The quality of service was not good, it did not help much with the query made, it also indicated that the opening time was at 9am and in reality they open at 9:30am. It is a service that could improve.

10/10 the attention of the girls in that office, unlike the entire telephone team and customer service networks, they DID solve my problem, a clear example of wanting to do their job, my infinite gratitude and recognition to both of them 👏 🏻👏🏻

They have very good customer service, they have always responded to my requirements.

Excellent service from Miss Nadia, efficient and friendly, after so many attempts in the call center, watsap and Aeroméxico.com, she was the only one who gave me an immediate solution. Thank you very much Nadia for your attention.

Aeroméxico Guadalajara Andares

Finally found a place to make some changes to Aeromexico tickets without being on hold for hours!

Very good experience .
The airport quite organized. With everything about Biosecurity. 🤝 I invite you to live flying... greetings..

We have been lucky that whenever we go or call this branch they are very friendly and can help us with reservations, whether changes or questions.

Excellent service with Daniel, a great agent, all his disposition and help

The attention and service that Jose Lorenzana Olvera provided me was magnificent. Thank you!

Cruise Planners - Carol and Sara Matulonis - www.BeHappyVacations.com

I cannot say enough about Carol, Sara and the rest of the Be Happy Vacations team! They have planned several amazing trips for my husband and I, with the most memorable being our honeymoon. We told them what we were looking for and they helped us find the most perfect resort. They make the entire planning process a breeze so you can enjoy your vacation to the fullest. They are professional, courteous, and prompt with their planning.I can not recommend this dynamic duo any more!! They will not let you down!! Pictures are from our most recent trip that they planned for us to Antigua.

WOW! Carol and Sara are truly next level when it comes to planning and advocating on behalf of their clients and all of their dream vacation needs. I was so impressed by the communication, pricing, specials, and access to things I did not even know existed. These two are a rockstar team and you would be crazy to look elsewhere. If you think you could do it better or cheaper yourself, you are wrong :)

Carol & Sara have booked multiple cruises for my wife and I, & even some for my family! Such a great experience and won't do through anyone else to do bookings! Highly recommend

Carol did a FANTASTIC job planning my trip to Europe, with especially great prices on the air! I highly recommend her on not just cruise travel, but air/land packages as well! She absolutely does her best to get you the greatest deals, and truly cares about making your vacation special.

Carol and her team at Cruise Planners just recently worked tirelessly on our behalf -- and did so with no real benefit to them. Let me explain...

My wife and I had to cancel our Silversea cruise at the last minute due to an unforeseen medical issue. Since Carol, who booked it for us, had recommended that we should take out insurance, we did. But rather than me having to deal with the insurance company and jump through the hoops of filing the claim and making sure that we got everything to the insurance company that they needed to consider the claim, Carol did it all for us. And she did it without having to be cajoled in any way.

We have now gotten all our money back -- for the total cost of the cruise, and for all the flights. Carol also got our money from the hotel, 100% of it.

It's one thing for a travel agent to efficiently and enthusiastically arrange and book your trip for you -- which, of course, Carol did on this and previous trips for us -- but to so diligently work to get all our money back by working with the travel insurance company and the hotel, well, that's a next-level client service that I will not soon forget.

So don't hesitate to have Carol and her team book your vacation for you. Thanks again, Carol -- and I look forward to booking more trips with you in the future.

-Ken

Aeroméxico Guadalajara Américas (Punto Sao Paulo)

Hate this airline! They’ve stolen twice to my family on our last two trips! I hardly recommend not to fly with this airline as you can not trust it’s employees!

Not too exciting 😒 no water, no food,  no snacks .you can't understand the airline steward.  English is bad.bye Alaska airline is better

Bad service, I asked for a quote and the lady who helped me only gave me one option, she had her dog on one side, the dog barking, another customer was shouting, the service was very unprofessional.
I made my reservation online.
It seems that the person who helped me doesn't like her job.

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