Big O Tires

Worst experience at a shop period. Never go here even if there is no other option. Went in for an alignment, probably didn’t do anything to the car. Didn’t even make it home before a tie rod almost came all the way off with my wife driving and my two daughters in the car. Now 9 mothers later I pull a front tire to replace a power steering line and my front tires that where brand new in march have belts showing half way around the inside. When I call the store the guy just gets defensive, total jerk. Am telling everyone I can to never go here, worst shop I’ve ever been too! Would give negative stars if I could.

GREAT place to purchase tires. Staff is very friendly, fast, and professional. I will be going back to this location for my next set of tire!

literally the worst garage I've ever been to
customer service has been volatile towards the elderly
I need to be in Texas tomorrow so I have nothing better to do but watch them work on my car. they got it in the bay quickly inspected quickly and then told me all the info I needed over charged the price but that's fine I'm in a hurry right. 2 hours pass no one's touched my car. so I call and ask for a time estimate wich they can't give me. for the next two hours I watch my mechanic help others and do 4 cars before getting half way done with mine and sit on his phone and stare at me while having his hands at his side purposely just slacking meanwhile I'm watching him I've done this job myself many times I know how to do it he's not using ppe he's not doing anything in the order it's supposed to be done and get this one of them is in pajamas. what a joke of a shop. I will never be returning here and I have plenty of business to give but not to these car quacks. avoid at all costs.

DO NOT GO HERE!

I went here on July 27 for tire alignment and rotation and to have my air filter and cabin air filters replaced.  Their mechanic, Nick, drove my car 3 times while staring at his phone.  I told the 3 people in the store that I didn't approve of that.  The people were the store manager, Shawn, Nick's dad, and another person.  They all laughed and said "that's Nick for you" which was also completely unacceptable.

The felt cover and 2 screws were not put back over my cabin air filter, so now the cabin air filer cover will not stay on (pictured on the floor).  Additionally, someone pulled back on the cover to the side of my glove compartment and snapped one of the clips.  So, now that won't sit closed and it's broken.

I have submitted 2 forms and 1 phone call through the Big O Tires contact form and it hasn't resolved the issue.  The store manager, Shawn, emailed with me a few times and his last email was "I am so very sorry..yes this is my fault I will get a hold of u tommorow" and that was on October 29th.  He did not call me and has not responded to the 3 emails I've sent him since.  I've also emailed Willis Automotive since they own this location, but I'm waiting to see if I hear back from them.

Moral of the story: the work is unacceptable and when they neglect and/or break something on your car, they will not make it right.

Edit to add to the "response from the owner" to again state that I've submitted my complaint to that exact website, 3 times as stated in my review.  Twice by writing it up and once through a phone call.  No one is working to fix their terrible service.

Was never helped. Had a 9 am appointment that I went in person to set up the day. Showed up and by 9:45 my truck was still in the parking lot. Since I had made other appointments I had to leave without my tires being looked at. When I asked why I was told that they had several on line appointments that came in for the same time. I guess they want to be an on line company.

We got a large piece of metal lodged into our tire as we were on our way to family for Christmas. The store had what we needed and they were able to get us taken care of quickly. However, what impressed me most was observing the way that Sean (I think) handled the lobby and phone calls during my wait. His customer service was top-notch and attitude was great. I appreciate the attention to the customer and their needs and never seeming put out… This is something that seems to be lacking in most places. Nice work guys!

Cannot express how thankful I am for this team. Our tire popped on 70 on our way from CO to OH. We drove to Big O and they were more than accommodating to us ( and our two dogs) and were able to squeeze us in at the at the end of the day. Everyone was so friendly to us from the front to the back. I don't remember everyones names but we mainly dealt with Stephanie, Josh, and another tall gentleman who was very kind. They were also very fast with getting us in and changing our tires out.  Would most certainly recommend to a friend. Happy holidays to the team!

Sean and Josh were excellent to work with when it came to picking out new tires for my car. They answered all my questions about the tires and the warranties. Josh even gave me a free alignment due to my tires not being delivered the day my appointment was scheduled. They went above and beyond making up for the error. Great customer service all around and I highly recommend them over a lot of others in town.

The worst oil change I've ever gotten, unfortunately. I called to get a price and what is included for a full synthetic oil change. I was told $90 for an oil change and fluid and filter check. I said "oh no, thank you" and was going to hang up. The guy asked how much I normally pay and I said "$52"- this includes a full synthetic oil change, vacuumed floors, 21 point inspection, and a car wash. So I was already getting less for what I usually pay. I needed it done, so I booked the appointment. I get there that afternoon and check in. I waited for an hour and half with an appointment to get an oil change. The guy next to me waited at least 3 hours to get his four tires swapped out. He was still there after I left 10 min after they closed. When I got up to the counter, I was told I got a discount for waiting and my total was $63. I said that I gotten price matched for $52 that morning, so he entered that in and I paid and left. It wasn't until I got to looking at the receipt that I got irritated. Not only did they use a synthetic blend, instead of the full synthetic I requested, they put 5W-20 instead of 5W-30 like my car requires. If you Google my car you will see that it is recommended 5w-30 full synthetic per the manual. It is also turboed so on some forums you can see mechanics saying they recommend 5W-40 and ALWAYS full synthetic. So I call them back and say/ask these things and all I get is, "well my manager has been doing this for years and he wouldn't put in an oil that would hurt it". It doesn't matter! I asked for a specific oil and you did not put it in. Horrible service and I will certainly not be back. Ya'll do your research on what your car requires and don't pay $90 for a damn oil change. Jeez.

Always take my car to Big O, they always get me in for those last minute things I should have done a long time ago on my time schedule. I always get the best prices (trust me I shopped around) and friendly service, they know my car and my service history I can review it online if I need to know something.  I will continue to make the drive even though I have other providers closer to me.  I wont go anywhere else for my maintenance needs or tires.

Walmart Supercenter

Its very hit-or-miss here. Some employees are absolutely great people. They will go out of their way to be friendly and helpful in any way possible. Then there are a few that just ruin the experience. They would rather spit on you than help with anything.

The store itself is great! I really like the clothing section. A bit jealous of the business pants at this location vs the one back home. Very clean and organized. Was able to find what I needed pretty quick.
Would’ve given 5-⭐️, but the employees seemed to be very angry with the world. There were a few exceptional employees that assisted me, but everyone basically looked miserable.

This Walmart superstore is slowly becoming  slum. The isles are unkempt, the shelves are not organized.  The produce isles are super messy. There's random shoppers with dogs in the produce and meat area.

The bathroom is worse than the rest area in Florida.  Super dirty, trash bins are full and debris littered the entire bathroom.

It's disappointing to slowly see your favorite grocer self destruct.

Aldi across the street is a better option, there are hyvee or fareway down on 8th street.

They finally repave the parking lot, but the interior remained unkept..

Poory managed and slowly deteriorating.i recommend going to Aldi across the street, Hyvee or fareway down the road.

This is the nicest Walmart I've EVER been to!  All employees were pleasant, helpful and smiled when I spoke to them and asked for help.  NOT ONE were on their phone ... At all!  The store was clean, organized and it was overall a pleasant shopping experience.  Considering I walked a mile to get there, it was well worth the visit. I'm 100% certain the employee demographic had a lot to do with my positive experience!!  I was there in the early a m.  Thank you!!

Where to start....Small quick grocery pick up tonight.  Went to the cashiers and NO CASHIERS!!!!   Not a one.  When I asked a staff person to get a cashier I was informed that no one currently present was able or available. Now for a disabled person such as myself, having a cashier person is not only convenient it is necessary for my shopping experience. As I am hanging onto the the cart and my cane for balance, the store employee looks me dead in the eye and says "You will just have to do it yourself."  Can you imagine the frustration, anger, and humiliation one feels in this instance??  During this ordeal only ONE employee attempted to help. The ladies (a cashier and team leader) actions were worthless, condensing, and without a shred of compassion or smidgen of customer service expertise. As I was laboring and causing myself pain trying to scan heavy (to me) items, maintain my balance and suppress the screaming urge to just leave everything I needed in the cart and leave the building, I watched the very same folks telling another customer that there was not anyone who could help him get gift cards at the self check out, there was no one who could open a register, and it must be his (cards) fault the transaction wasn't working. This was after I watched them "teach" this poor customer how to do a Wal-Mart gift card at the self checkout.  I have seen many levels of customer service in my 5 decades, watching, tonight, Walmart's winning race to the bottom was both breathtaking and disgusting.

AT&T Store

Very disappointed in the service received. I was told that my phone bill would be less than when I was with Verizon (this was a lie, it's been at least double every month). This location has had a revolving door of management and every single one of them has told me different things in regard to plans and phone/upgrade options. I would definitely not recommend AT&T to anyone. I will be going back to Verizon as soon as I can, and I would recommend staying away from this company.

New Store Manager is amazing and very patient and understanding. Help me switch from android to iPhone. Offer all the accessories I can enjoy my new phone.

If Jeff is the one working, turn around and walk out and go somewhere else. Went to transfer data from old phone to new, and he deleted everything on old phone that wasn’t in cloud by “accident”. He said he didn’t realize what phone he had in his hand when he went to clear it. Lost a lot of sentimental pictures and videos that can never be recovered now. Then he proceeded to do nothing to make it right. Fought me for two days, wouldn’t give me the phone back to try and get it to someone who could help, no attempts for anything. Finally talked to his supervisor and she said “take the phone and do what you need to” unfortunately, nothing was recovered still, but I just wanted an attempt. All he would tell me was “sorry”. There’s better people that won’t be so careless with your processions.

Jessica (the new store manager) and Angie (an associate in training) provided great customer service while the store was actually very busy. Definitely using this store again for their service.

Best AT&T ever ! I highly recommend. They are so sweet , funny & welcoming . Got so much help today & good energy

Flying J Travel Center

First time to stop for the night at this location. Pretty clean place has great & clean amenities for truckers. There’s laundry and huge tv room. Oh even their shower rooms are huge! Two thumbs up!

Good for a fuel and DEF fill up.
Lot is always crowded because it is very small and hard to enter and exit. Lacks signage for entry and exit.

Can't tell you how the showers are but the restrooms were clean, staff was friendly and pumps were decent. Quite a few spots around 1600 when I parked up, and to the people saying it's tight here you obviously haven't been to many tight areas. Good amount of reserved spots so if you are in a pinch I'm sure you can bite the bullet and grab many of the open reservation spots (about 2200 and I see 10 open)

This was a nice place with reasonably clean facilities. They have a diner, arcade, large store, restrooms and other amenities that come in handy while traveling. The parking lot was spacious with a separate section for trucks. The store manager didn't seem to pleased about me taking photos though. I don't know why though, there is nothing to hide.

Overall experience was good. But something wrong with the shower water system. I set up my shower water temperature to cold but it was changing frequently sometime hot 🥵 something cold 🥶. It can give you some burn marks be careful

RNR Tire Express

Justin and the guys at R&R are great. After new tires and an alignment, my car drives better than ever.

FYI references means numbers of family and friends for them to spam!!! They charge twice the price in interest, but to cheap to invest in Jack's to jack your car up while they take the tires back to the shop to work on!!!! Helped my daughter pay them off IMMEDIATELY so as not to give them the almost $800 in intrest!!! BTW Walmart takes payments also! Would NOT recommend this company!!! My poor daughter was mortified when some of her references were complaining about the spam they got. STOP worked for me apparently not for them!!!
Wish NO star was an option!!!

Went in and they got me taken care of pretty quick even helped with my kids this is the 2nd time of doing business with this location I've never have had a bad experience with these guys Korbin and Ben are great

Walked in needing tires so bad it's crazy. I was honestly expecting to be rejected, but they were able to make a deal that I could afford. Now I'm rolling around in new tires and feel so much safer. I would definitely recommend if you are having issues  being approved for tire financing elsewhere. Tires can be pricey but now it doesn't have to stop you from rolling.

Great service! Got me in quick and I was able to do payment plans which really helped me out a lot. Definitely will be coming back.

Mr. Handyman of North Oklahoma City and Edmond

This company was very helpful and came out the same day that I called to have my dryer vent duct clean. The serviceman was quick and showed me the cleaned out duct from the camera he had and cleaned the laundry room. Very courteous. However he did quote me $270 to clean it when he first arrived, but I told him I was quoted &170, so he changed the bill to $170. Not sure what happened there. I was very satisfied with the job

Excellent job on everything. He fixed our shower, faucet in kitchen, bathroom, door in closet. Tim Langley was on time, answered all our questions we asked, was fast and efficient with repairs.  We definitely would use him and refer him to any of our friends. Thank you so much for sending him to us.

Tom and his crew are a pleasure to work with. I love the fact that they walked me through the quoting process and explained everything in detail.

They did a great job caulking around my bathtub. I know I could have done it myself but it would have looked like I did it myself instead of the professional look that was delivered.

They also did a great job of replacing my kitchen sink. It gave the kitchen the looking of a million dollar upgrade while spending pennies in comparison.

I would highly recommend giving them a chance to quote you for your small projects around the home.  It will be money well spent and time well saved!

My husband is not a handyman and household repairs were beginning to stack up. I am so thankful to find Mr. Handyman who has helped me with three home projects so far, and I have definite plans to use them again. They were both professional and affordable, providing quality service. Tim Langley has been our technician for all three projects. He is amazing. He crawled through our less than ideal crawl space and came out with a smile on his face. Thank you so much Tim and congratulations on your new family member!

The team arrived promptly, and were attentive to the requirements. They were quick to assess the needs and quickly provided a solution. Their quote for the work was very reasonable. They got to work quickly, and did an amazing job both moving the door and installing the water heater. Would absolutely use this group again for any household work.

HoneyBaked Ham Holiday Express

Gave me a turkey breast that had a use by date of the next day. It was leaking all over the place, when I transferred the turkey to a zip bag the bottom of container had 3 large cracks and 1 hole in it as if they had dropped it a few times but decided to sell it anyways. There was no crusted honey/ sugar topping on it, it had all liquified. Sales associate didn’t show me turkey to look at like they usually do.  Very disappointed.

I was so happy to find out that there was a HoneyBaked ham place in Edmond.. for so many years had to drive to the one in OKC for the HoneyBaked ham... better yet, there was not a long wait like the other one. They have the best ham ever!

One of my side dishes didn’t get in my order. The store manager at Edmond location, Jacob, went the extra mile. 🦃❤️

Best ham in the state!! Sides are pretty great too.

2 trips and both times closed before 5:30?
Update your hours!!!!

Had a flat and needed new tires ASAP.  Rare size so hard to find.  They found the closest ones in south Texas, had them shipped in and me up and running.  5 stars.

The staff at BIg O tires is awesome had some trouble with tire sensors and they went to the extreme to fix the problem thank you so much God bless bothers.

Went to check the tire for slow leak, quickly spotted the problem and repaired the tire for free. Great service and will definitely come back for tires in the future!

Got the tires I wanted and called me when they came in the next day. Customer service was great and the tire change was fast. I’ll definitely be back.

I have been going to Big O in Edmond for over 30 years, GREAT customer service! David is very helpful.

I just want to give a shout out to Sara. (Hope that's how you spell it). Personally I would give her 5+ stars. She's very personable, cares about people, takes time to help in any way that she can, mannered, funny and has great insight! This place is better with her in it!

"BEWARE*. CASH ONLY ....Have had my banking information stolen 4 times using my card at the checkout. Not sure why this Walmart is so sketchy but I only use cash for all purchases. I go elsewhere if I need to make a big purchase.

If I could choose ZERO STARS I WOULD!
Online pickup took over 20 minutes even though the staff spoke to my husband before they went back inside. This was at approx  10pm...no other customers were there. My husband called me saying that nobody was coming and that he was feeling ill. I  called the number to speak to online orders staff, there was no answer and the call was redirected to the help desk...tried to explain what was happening but she interrupted me! THEN when I was still trying to explain she hung up on me!!! We will never shop at Walmart again!!!

Website doesn't match the store
Hours are different even when you call. Money center does not cash personal check over 200.00 which website says $1000 and up with additional charges. Store is a mess. Staff does not great you. I have to use a cane so I use the electric cart when there and the greeter came and grabbed me when going out by the shoulder and said I can't take it out of the store to my car.

Overall not a terrible place. Be careful with the rotisserie chickens. We bought one and when we got home we wanted to eat it and it was raw in the middle.

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