The UPS Store

OPEN ON SUNDAYS!!!

they are the only UPS store open on a Sunday between Waterloo and cedar falls. That can make or break someone’s day. Check hours though they close on Sunday at 3:00 PM

Reason number two for 5 stars they did me a real solid on a $120 dollar item, I thought I was gonna get scammed on. Showed up in person asking if they could hold it until I could verify payment from buyer and they did. ❤️

I had a mix up on my Amazon return which was totally my fault (only gave her 1 of the 2 return codes of the same item).  She was kind enough to allow me to send her the code as I was now home which is 40 minutes away.  This employee went above and beyond to help me out of the jam I put myself into.  Great Service!!

I have shipped with UPS a long time. I am so amazed at the excellent customer service. Give me the small store every time.!!!
I have shipped fragile things I have shipped basic things I have shift mail you name it a lamp cushions, China, etc. the service is unbelievable. The health is unbelievable if you can’t figure something out on your phone like I can’t they will help you. Wow thank you so much.

They were very fast and happy to help me operate the copy machine. The staff was very welcoming and offered all the solutions to my questions, I try to go to this location as much as possible

Nice people even when stressed. They had a lot going on and then ran out of paper in the printer. It was chaos but they kept it together. Great job!

Shell

Purchased tires and as Jim Lind, they refused to honor the lifetime rotate and balance. Service has gone downhill since the new ownership.

Update: No response and service center is still not honoring warranty that was purchased.

Great service and 93 Octane with no ethanol, sign out front is the price for e85 and it is posted as such. They do great mechanic work as well!

Decent little place, was 29cents cheaper for gas per gallon than anywhere else in town.

Service was pretty good, They also washed My car for me.

Would be nice if you guys put your hours up so people know when your open. As i went to find your hours there were none posted.

Budget Blinds of Cedar Falls / Waterloo

David and Nolan did an awesome job installing our window treatments. They were very friendly, polite, and professional. Highly recommend. Brad did an awesome job helping us pick out the best shades to go with our decor. Looks fabulous!!

We simply love our blinds!  The colors are great. Sam installed them fast and so cleanly. So easy to operate and they look wonderful. Thanks Dave and staff!  I highly recommend this office and staff for all your windows treatments!  Keep up the great work!!

Budget blinds is great to work with. They were professional when they came out to show me the new blinds and to order them. Installers excellent efficient. I highly recommend budget blinds in Cedar Falls Waterloo area!

Wonderful service.  Very professional, fast, and great product.  The installer was very nice and did an excellent job. It didn't take much time at all.

Great experience with Budget Blinds from start to finish! Our installer was very kind, knowledgeable, and speedy!

Big O Tires

Huge thanks to Demario and the guys for getting me done so fast on a busy day. There knowledge and experience helped me choose the right wheels and tires for my vehicle. Couldn't be happier with choosing big o tires and the team there. Thank you guys and will definitely be back.

Big O Tires Is Great!  They always helped me with my oil changes and inspections.  The staff were very friendly and helpful.  I would definitely say Big O Tires is the best car repair place for The Fort Leonard Wood and Saint Robert area.  Have a great day!

Had a tire go out on a work truck on a friday night as I was passing near the area. Was able to get a new tire put on Saturday morning with no issues. Service was absolutely fabulous, with Robert being particularly helpful. The silver lining was I dropped my house keys in the parking lot and unfortunately was too far away before I realized it as I work in a neighboring state. Called them up and they were more than happy to mail them back to me. It’s rare to find that kind of genuine friendly service

I’ll start off by simply saying these guys here are super friendly and easygoing. I went in initially just to get an inspection done that the DMV requires for registration and as soon as I stepped in the door it was like I was a kid in a candy store with so many options to choose from with All Terrain tires and aftermarket wheels. I asked for a price quote for a setup I was interested in and within 15 minutes I was quoted, which was steep but affordable and reasonable. They did the inspection and that only took 10 minutes. They ordered the tires and installed both the tires and wheels the next day! I dropped my truck off at roughly 9:00 AM and got it back at 1:00 PM. They deflated my stock tires and placed them in my truck bed as I told them I wanted to keep them. Overall, I am very satisfied with how my visit at Big O St. Robert went. Shortly after I had these wheels and tires installed, I installed a Rough Country Hidden Winch Bumper which I think the tires complement SO well. Thanks to the team at Big O St Robert for everything y’all do!

Very happy! I was traveling from AZ to OH when my transmission acted up. Had it towed to Big O. I worked with DeMario who was upfront & honest from beginning to end. He gave me a lot of information & explained the info. While the issue was worse than I was hoping, he was able to come up with a solution for the situation I was in. Definitely would recommend this location.

Walmart Supercenter

Amazing service most of the time, except with pharmacy. There is one worker whose attitude brings me and my family down, by the name of Karen, usually working later in the day. Every time we have been at pharmacy she has been rude and downright ignores customers attempts at conversation.As someone who struggles with mental health issues, going to get a prescription for depression and being met with that attitude makes my experience at this Wal-Mart completely not worth it!!! She is a worker dealing with people with a whole spectrum of health problems. Being rude like that is completely inappropriate for the line of work she is in.

I waited for 20 minutes  For somebody to come with THE KEY For  the accessories in the automotive area The store is always a mess I arrived 4 minutes past the cut off time for  returnsWhich is fine but the nightmanager was rudeAs as I was leaving the young man that knew I needed  the key Track me down so I went back in and got what I needed The young lady that worked in electronics that  Went out of her way to help I appreciate that. Nightmanager    Could you please try to manage your rudeness And maybe you could manage to pick up a few items off the floor. There's always plenty of it

Well stocked, very clean.  Helpful associates . Update 11/8/23
Two lanes with very slow associates ringing up customers.  Yet they have 10 self service lanes with three associates watching customers. Now they are going to start hitting self service customers with a convenience charge when you check yourself out. I will not be giving Walmart any free labor and then be charged for it.

Walmart is as always.  Walmart. Lots of choices, lots of people.  For  Saturday before Christmas the store wasn't too crowded though the parking lot said otherwise.  It  is still offering a good selection of merchandise.  Electronics had several empty spots where once there had been other choices. Personally I prefer the cedar falls store for some of the items I buy.  You will find some differences in the two stores.  As always you have choice and/or preference.

Stopping by Walmart I needed to pick up a few tools. The tools I needed was hanging up in a locked cabinet. What I likes was now Walmart has to seems to be a call button in front of the glass case which I of course hit the button and a employee showed and asked me what I needed in less than 30 seconds. Making it so so so much better than it was before. I use to have to search for someone and if couldn't find anyone I have to have someone page over the loud speaker for help and then I still  had to wait at times to long and would be disappointed n some times wouldn't even get what I needed cause the wait was ridiculous. But this time was very quick and the person seemed very helpful and walked me over to find the other items I needed it was most definitely a better shopping experience that got me in and out and on my way two thumbs up Walmart keep up the customer friendly services

AT&T Store

The store I went to in Waterloo Iowa was dirty, and the two salesmen reeked of marijuana smoke. The guy that was helping me had white foam around the edge of his mouth. He was not knowledgeable at all and couldn't answer my questions. I learned more on the app than what he could answer for me. When asking for information about different plan options, he was actually changing my plan without my asking or permission to do so. I had him change it back and left the store as quick as possible. AT&T should be ashamed of themselves for having this store and these salesmen representing their brand.

This store has zero structure and is the most unprofessional representation of a retail store I've ever experienced when dealing with a cell phone carriers.

I ordered a new iPhone 15 Max through the store (ONLY because when I went in to see about wait time on getting the new phone, they convinced me it would be much faster going through them). So once I received it in the mail on 10/16 I went in the very next day for activation, since that's what they prompted me to do! Even though in the past I would just do this through the app and set everything up at my house......

When I walked in today it was a ghost town...... Fast food on the table (half eaten), pop sitting right at the main kiosk with a water ring soaking through (like it's been there a while) and no person to be found.... I sat there for close to 5 mins (basically assuming someone was in back) before someone showed up and I assumed they would come from out the back..... Nope, walked in the front door after getting out of his car. Zero urgency and seeming annoyed I was even there. After multiple attempts to try and set my phone up and sensing my annoyance he decided to tell me he's done helping me due to "my tone". At this point I'm basically done with this guy. This was the 3rd time I was in this store and each time the professionalism or lack there of continued to show.
Don't believe me? Call into the store and just ask a basic question...... This store is a flat out joke and anyone who goes here over dealing with AT&T direct is wasting their time. I would shut this store down right away...... Honestly I'm so frustrated I'm considering going back to Verizon...... Best of luck!

Nicole was phenomenal. I really appreciate her.  Especially giving the tough day she was already facing. I was also in search of a new car charger and she gave me one of her very own. 🥹 That meant so much to me. I’ve worked in customer service for years and it was really nice to witness that kindness.  I wish you the best of luck! You are so genuine and seem to really care about what you do. Take care of yourself. ❤️

I did not have a good experience. I got a new iPhone 14 which I do love the phone but in the beginning ATT had a lot of issues porting my phone number and when I’d call into customer service they were unable to help, very frustrating that the phone customer service is next to useless and I have to come back in store which I’m not always able to do, with my schedule. When I do get to the store the staff decides whenever that they are going on a THREE HOUR lunch break. If I would have known at first that the store and customer service was poorly ran and I was going to have to jump through hoops to get the service I need, I would have stayed away and went with a competitor. I like my new phone but the customer service here is garbage, very frustrating experience and ATT takes no accountability.

Anthony was phenomenal! We are an Apple & Samsung family. He was very knowledgeable with all products and services. Top knowledge with accessories too. Offered exceptional guidance throughout our process. I highly recommend Anthony and AT&T! Thank you!

Niemann Ace Hardware

Very nice people and helpful. They answered all my questions and helped me resolve my unique problem. Then helped me load up my purchase. I was in and out in no time at all. The store was clean and well organized. They had a good stock of seasonal items and lots of lumber.  Parking was easy, and I was pulling a trailer but still easy to maneuver.

Very helpful employee. Found all plumbing and hardware needed for the job...

They make you feel as if you are stealing the way they watch you

Very helpful staff. When I arrived I thought the item I wanted was sold out, this very nice lady offered to help. She indicated that if they were indeed sold out she'd have one on the next truck! A nice selection of handy man/ home improvement/ gardening supplies. I will definitely shop there again

Super friendly service!! The people here are so friendly and very knowledgeable!! Unfortunately wasn't even able to purchase something from.them but they did point me in the right direction on where to find the part we needed.

Uranus Missouri Towne Center

Free Entry. Family Friendly. Sideshow is a must see! Even if you do not want to purchase anything, you will have a very entertaining time. Please, read the signs!!! Fabulous comedy!!

Great variety of candies. Fudge is a must. Salt water taffy is c awesome.  Fun stop for road trip sugar junkies.

a chance and totally insane encounter with the third kind. we bought sweets and souvenirs. I found it totally funny and funny. I would like to come by again. all employees were friendly and in a good mood

Amazing place. A must stop shop. Spent a little over $100 for 5 shirts for every member of the family got some fudge, and had so many laughs. Could have spent many more hours here but we had the dogs so hopefully next time they will have an in door place for dogs, but maybe they do and we just didn't know they did. We even have their paper and brought it home and framed it. We will definitely be going back soon to explore more.

Really cool place! They don't just have fudge! It's a neat General Store! They have all kinds of Old Time Candy and Old Time toys and t-shirts and wine all kinds of stuff! The whole Plaza was full of really interesting stuff that we would have loved to have been able to stay and check everything out but the Fudge Factory was all we had time for. Lots of choices of flavors for fudge.

Baker's Bakery & Cafe

Awesome food. Super fresh buns & pastries. We had veggie burger. One can replace beef/chicken patty with veggie patty in any of the burgers. Patty was good too but buns were super fresh. Loved the food and service too. Nicole was very warm and polite. Must visit for anyone visiting Custer

A local favorite in Custer. Great menu and food. Fresh buns on the burgers are amazing. Soup is delicious and the baked goods are to die for! Good service, I have never had a bad experience there! Busy in summer but everywhere in the hills is.

Breakfast was amazing. Everything we ordered from the huge acai bowl, the omelets and donuts was equally delicious. They were pretty busy, but we were able to get right in to a table. Hostess was a delight. As well as our waitress. Do NOT forget to get a HUGE cinnamon roll or caramel cinnamon roll  (we got one to go) you will not regret.

Great little place in Custer to get some delicious food. We usually go for breakfast, but missed the time by a little, so had lunch and it's really good too!! Our waitress was also great!

I am leaving this review as I sit in the cafe.  My husband and I sat in the VIP section with an amazingly, friendly waitress, Joy.  We both ordered the Buffalo wrap.  This has been our BEST meal yet. We’ll back for breakfast in the am. We hope to see Joy again.

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