McDonald's

Really liked the room (and seeing my name on the welcome screen on the TV). This hotel is only over 1 year old (as of review) and everything is done well and the staff are friendly. The only reason I didn't give 5 stars is because the tub seemed backed up and wouldn't drain properly. Probably a one off and would visit again.

Had a mobile order of two chicken sandwich meals that were exactly the same. Attendant handed me my drinks and then I asked if we could please have ketchup with our meal . They then asked to pull into a waiting spot, which was no problem, especially since he said they were making fresh sandwiches. After about 10min they brought me a bag of food which felt rather light. I opened it and there were no fries. I got the ladies attention to let her know. She said she would be back with them. After 5 more min the guy that I had asked for ketchup brings the fries and I asked, any chance there's ketchup in there? He said no, I'll bring you some. He goes back in then comes back out with a handful of ketchup. I get home and the "fresh" chicken sandwich  I had to wait for was old and mostly breading. Fries were old. Just overall not a good experience 😕

It’s McDonalds, the food is the same everywhere. But Johnny is the best part of our experience every time. He is always working exceptionally hard and always has a good attitude and positive energy about him. He also has great customer service skills. If I had a business of my own I would try to hire him in a heartbeat. 6 stars to Johnny. Give that man a raise

This place is either great or the worst. There's not really an in-between. Staff over the summer were phenomenal. You could tell they were short staffed and working their tails off. The recent folks working... I don't even know how they get themselves dressed in the morning. The bizarre reasoning behind unnecessary actions blew my mind last week.

Egregious....lol ! I had to Google it to spell it! But no joke this is hands down the worst of the worst here. I've been there 3 different occasions and not once has the food been to par. ( And I set the bar pretty low just for them )  The staff is very unfriendly. Forget about a special order. Food received is always wrong. This is what a ten dollar meal looks like. Only I didn't take a pic of the warm drink or the cold fries. Only upside is that the place is nicely air conditioned and reasonably clean.

DQ Grill & Chill Restaurant

Went through the driveway. There were a couple cars ahead of me when I pulled up, but the line went at a good sped and I didn’t have to wait too long for my Bacon Two Cheese. Average quality burger, good enough for a fast food place. I guess it provides and alternative to the two other fast food burger joints in the general vicinity.

Seven year old nephew went from meltdown to thrilled when the staff made a last-minute, personalized birthday cake. Thank you so much for your understanding and compassion! You all rock!!

I come here often only bc my Autism kiddo loves the fries but almost every time they forget to give us the gravy Dipping sauce. My other complaint is how slow the service is. I'm currently waiting for the gravy they said they would bring right out, it's 12:56 p.m., the date stamp on my receipt is 12:40.

I'm not happy with Dairy queen because they didn't get me my free blizzard.

I had  6 pc

If I could give a 0 for service I would. I patiently waited at the counter for 20 minutes,and  was ignored. They took people's orders around me and when it got to the point I was the only one left the person working the front walked away to do drive thru.They looked/noticed me multiple times I'm not sure if they were rude or just incompetent.

Pedestrian Shops

Horrible service! Wish I could give 0 stars.  All 3 sales people were at the cashier talking and when  I asked for help I was told, “what size do you need?”
Save your time, go somewhere we’re they actually care and want your business.

Where did the simple question “how can I help you” go? I needed help finding shoes to support plantar fasciitis pain.

To make things worse, each sales person went different ways to assist other people on the floor. Sure, I may have misunderstood who was going to help me, but after obviously looking confused and standing around next to each of them for a while I can’t believe that none of them followed up with me to see if I had gotten the help I needed.
I asked one of them, “I’m sorry, where you going to help me?” And they said no, the other sales person was.
As I was making my way out the door, I over heard the one ask the other, we’re you helping her? I the other said, “no”.

I love this place! They have the best selection of shoes and the staff is always friendly! Its definitely my favorite local shop.

I had a wonderful experience at Pedestrian Shop on Pearl St. This was all due to Fernanda who first assisted me over the phone and then again in store. Her customer service was fantastic, as was the in store selection of Birkenstock styles and sizes. I will definitely shop here again and ask for Fernanda.

First time buying barefoot shoes and Cole was very helpful, friendly and informative throughout my purchase. I appreciated the sizing help and him taking the time to answer all my questions. Perfect example of what customer service should be. The two other gentleman who were around and offered my help get 5 stars too! Thanks y’all!

Just an awesome shoe store, unique brands super helpful staff, go here often!

Rocky Mountain Chocolate Factory

I got their chocolate covered strawberries stick yesterday. It was completely molded strawberries under the chocolate. Thank god I just didn’t ate any of it.

Went today the staff was really sweet and helpful, she helped me pick out chocolate for gift and even put a ribbon on it. Nice selection of chocolates. They even have variety of sugar free chocolates. Great customer service . Perfect gift to bring back for friends and family.

The staff here was really nice and helpful. I stopped in quickly for a few treats: dark-chocolate covered ginger and gummy worms, as well as a chocolate, caramel, and cashew cluster. Everything was good. The ginger was especially great. My one criticism is the price: be prepared to shell out for their products!

When I crave chocolate and pass by a Rocky Mountain Chocolate Factory I’m going in! There’s not a time that I passed by one and not go in the store! I just love their chocolate. My favorite chocolate is English Toffee whether it’s dark or milk chocolate! I also got the chocolate covered strawberries which is a hit every time. The girl at the front is very sweet and friendly.

I really love that each chocolate factory I go into whether it’s in Colorado or California the taste of their chocolate is exactly the same! Very consistent. Very delectable!

This one is located on Pearl Street which I consider an outside mall. There are street parking everywhere but you have to pay a meter. There’s also a public parking lot. And I have to say it’s quite cheap since I come from California and almost everything is expensive. So parking is A+!

Chocolate!! Must I say more. There are so many selections its hard to choose just one. The staff were very helpful in picking a flavor that I'd enjoy. They have other candy not just chocolate. Was a very enjoyable experience.

Shell

always closed for no reason even though it is a 24 hour gas station. I was there at 8:30pm and the guy counter just sat there on his phone and refused to open the door.

I live near the store and go there all the time. The staff are absolutely wonderful here. Best convenience store in town

Customer service was great but just wanted to warn others that my card got skimmed at the pump yesterday by a sophisticated skimmer. I would call in and report it but unfortunately Ive been on the phone with my bank on hold all morning so I'm posting here in hopes someone will see it and call them to let them know so someone can run out and check the pumps. If I can save at least one other person from the same fate I'd feel I've done a service to the community.

Seems like it is always close and the workers are lazy.

Love the workers!! Always such a smooth trip

Shoe Fly

Awesome shoe store! Stumbled upon during my vacation. Great, diverse, quality selection… fantastic salespeople, Emily and Alex… even an adorable, sweetheart of a dog to help make my selection. Suggested I ship my purchase home to save a few bucks and avoid the hassle of stuffing my shoes into my luggage… genius. Will definitely be returning when I come back to this beautiful state! 🥰

I had a great customer service experience here. I bought a pair of super cute boots here, but the first time wearing them they broke. I was nervous I would be out of luck since they were final sale but they replaced them for free!! They were so apologetic and super sweet and were very quick to respond and help me.

Im from PA and I’ve never heard of this store before but they had a pair of shoes available online that I couldn’t find anywhere else and I wanted them to wear as my wedding shoes. I ordered them and they were a bit too small. I called and asked for an exchange. I had a bigger size back at my house before I even realized my return has been delivered to them. Can’t recommend this store enough.

Had a great experience buying some new winter boots. I wanted boots that were cute and functional - nice enough to wear to work on snowy days. I was very pleased with the options, styles and price points. I loved the service I received from the two women working in the shop - in a world where service has disappeared from many experiences, this store still takes the time to provide it. I will intentionally return and shop for my next shoes here and shop local vs buying online because of the nice experience.

Excellent brands and merchandise, helpful sales staff. Alex especially helpful in making decisions.

Branson West Hardware

Great place to do business.  If they don't have it, you don't need it!  Friendly, helpful, knowledgeable staff.  My go to place for all the projects around the house.

Tend to shop here quite frequently for work. They have a vast array of products from plumbing supplies, tools of all sorts, lawn and garden products and a full service paint center. Highly recommended for your home needs. And as a bonus ask for help because they know how to help you find what they need.

This is the place !!!! Great service  they need to have these employees  train other stores especially Wally world thanks

Always get what I need with the help of the employees... very handy and helps save time..

This is my go to hardware store. I’m constantly surprised at how complete their inventory is and how quickly I can get what I need and out the door.

Always well staffed with folks that are both helpful and friendly. Polar opposite of the big box stores plus I’m happy to support a smaller franchise business in the process.

The UPS Store

First time customer, i Just mailed in 2 letters today (Saturday) I was surprised at how pleasant and friendly the staff was. It was also very reasonably priced. So much better experience than going to the post office. Amy and Sam did a great job and were a pleasure to meet, they seemed to enjoy their job and I enjoyed going there. I'll definitely be returning. Thanks

THE WORST! No free shipping here. Company sending package stated it was free, even after I called stating UPS wants $5. UPS states they do not charge, BUT THIS CONIFER SITE CHOOSES TO CHARGE ABOVE WHAT WAS AGREED UPON AT TIME OF PURCHASE. Company insists there was no charge and UPS was in the wrong and I shouldn't have paid them. I should have had the package redirected to my house through them. NEVER have anything delivered here. Rude, uncaring, and refuse to provide a clear policy to the companies using them. I am now taking this much further, insisting that this large national retailer stop using UPS who is deceiving them and the buyer.

Every time my wife or I have to deal with Sam it's a hassle. She has zero customer service skills. She was wearing pajamas and refused to take my package because it wasn't packaged well enough. It was in the original box it was sent to me in. She stated she hated Amazon returns because they don't pay her for her time. Pretty sure UPS is paying her for her time so that was a dumb comment to make. Hopefully you can fix her attitude before she pisses off the whole community.

So sorry Jake that you had a bad experience but I must disagree about Sam.  As an older person, I’ve had nothing but amazingly good service and consideration from Sam. I was there last week with a return to Amazon. I’d filled it out incorrectly giving me a UPC code that she couldn't use. I asked her if there was anything I could do right then and there and she not only told me what to do but when I had trouble, I handed her my phone and she will re-processed  the return for me. While she was doing that I cashed in on some wonderful cards that are on sale.  I trust her so much I handed her my credit card to do the processing. Everything from my bank and Amazon are 100%. I’d say she’s a treasure!

First of all this is the BEST UPS store! Great employees fast and efficient service. What people don't realize is that Amazon returns have very descriptive instructions that can be read by a 3rd grader. Some returns you dont have to do anything and other ones you have to pack yourself and tape yourself. I'm mean let's be honest when you recieve a package isnt it taped up and ready to be shipped?!?! So why not have it package up and taped to ship it back, common sense people!! All these bad reviews are from people who clearly don't know how to read and follow simple instructions. Keep  up the great work, ALL OF YOU ARE AMAZING!!

Big O Tires

Very courteous and fantastic prices! Got all four tires replaced and I’m now ready for the winter weather! And a big shout to Wes for giving great service!

The team there at Big O in Conifer is awesome! Needed some help quickly and they were able to provide excellent service with a smile and a handshake. They way business should be done. Highly recommended.

I’m done with this BigOTire location. I’ve been coming here for 15 years and spent $1000s here, but this store is so poorly managed under new ownership. I waited 25 minutes today just to pick up and pay for my car. Same thing last week with our other car. Meanwhile, the manager ignores the line of waiting customers to wander around, print things out, eat donuts. The young guy working the counter is a nice guy and does his best, but the store needs better management.

Pleasantly surprised by the thorough inspection, quick turnaround and FREE repair of our tire. Had heard some negative comments about the new ownership, but I can't see where those came from. Service advisors were very friendly. Great experience!

An unexpectedly wonderful experience getting a flat fixed at the Conifer store. Customer service provided by Wes was outstanding! Will definitely purchase tires here.

They don’t tip delivery drivers, so why bother giving them any business back 🤡

This GNC actually had a decent selection, though they didn't have what I was looking for. The guy working didn't try to assist me at all, but instead kept chatting with his buddy about politics. Maybe if this store would focus on customer service I might have found something worth getting. Worst supp store I've been to in a long time, a bunch of stuff on the shelf with no knowledge behind the counter.

Exceptional service from Susi, super excited to try her recommendations. Very friendly, very knowledgeable, and went out of her way to help us despite our visit extending past closing time. Phenomenal employee-- Susi for the win!!

Great service friendly staff has a great knowledge on the supplements and everything else in store.

Apparently the store is not open at 11am on Sunday in Mason City

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