The Alaska Club Juneau Valley

I really like the improvement that they did to the building, and I got awesome help with opening an account to be a memeber, and it's been about 7 years since the last time I was here. I did notice they do need a major upgrade on they computers and software and scanning equipment. I was told my old profile and photo were still in the system as an employee when I used to work there, which was odd and hoping they could change that. I also noticed they files and binders are not organized and not labeled to be easier to search through things when returning movies. Also, the movie racks definitely need to be upgraded to be able to view through them easier because they are so jammed up tight together with no much room to take them out. The men's bathroom I noticed does need to be upgraded and need more bathroom stalls as well and more scales to weigh ourselves without having to wait on others with more signs to let people know to clean after themselves in the whole area in the men's lockers room/bathroom definitely needs a plug in scent and better air circulation 100% needed. I highly recommend for after hours entry to be able to have more cameras outside and more bike racks for people that ride they bike to the gym and a helpful sigh to remind people to lock they bike because I over heard someone's bike got stolen at the gym before I left. I highly recommend multiple vending machines inside as well for drinks and protein bars or whatever helps everyone not have to ride back to the store or home and a recycling water machine to fill up our waters as well easier without plainly using a sink or trying to find a drinking fountain to fill up our water bottles. Also, it is more helpful to have reminder signs for everyone to wipe down what they use because I don't see much people use it when hopping on multiple random equipments and not wiping down what they use and needing a more clear helpful signs to know which bin is for clean and dirty white towels and a more helpful station table spots for full bottle and empty sanitize Disinfect liquid bottles to place at after they are done being used. I noticed a spider danging from where I was working out at in the after hours area and I dont know if they spray to kill bugs and spiders but I hope they start doing that to the whole building so me or no one else gets bit. The last thing I noticed so far is that when renting the movies and there is no way to return them when they close, there should be a strong, heavy-duty drop box that way we don't have to forget to bring them back or not able to due to our busy schedules and with work. Overall, keep up the good work on the improvements to have the environment more attractive to want us all to come back more and bring more interested new members to the gym.

We’ve had a family account for many years - i went in to use it and they couldn’t find my account - and their accounts person had left for the day. Did a 40 minute drive all the way for nothing. Very unhelpful - we’ve been members for years and this happens all the time. Constant problems, which if the cost of membership was cheap no big deal… but for the cost of how expensive it is… just frustrating.

What an excellent experience.  World-class facility with anything your body, heart & mind could desire.  Super clean, insanely friendly staff, all around fantastic vibes. Special shout-out to Lam for his exceptional kindness...!

Expensive but all the gym's in Juneau are. New weight sets as of April 2023. 24 hour access is nice. No pool but none of the gyms have a pool. Spacious work out area that only gets busy from 4-6 PM. Lots of cardio machines.

Great facility. I wish it was less expensive to join and that they had more classes to choose from.

Grizzly Family Fitness

Fantastic place, but near as I can tell their pickleball system is not effective. They don’t have a system for who is up next. They have a buddy system, rather than a next up system.

The facility is great. Nice and clean. Good equipment. Sadly I had to get rid of my membership because of personal issues. Fast forward to me taking my 3 year old son to soccer. Loved it. Was teaching him so much about listening and moving his body and interacting with peers. Signed up for a second session with the same instructor and she was there for the first week and then took off on vacation (excited for her how fun!) the sub coach was not up to par. While she was pleasant, her exercises were not catered for 3 and 4 year olds. She got snarky when my son would run around and not listen (he just turned 3 in December) I would be on the gym floor with him but also had to return to look after my baby.
I contacted the front desk twice to basically, politely ask to just have a credit for when his original coach returns. Nope. You cannot have a refund or credit. Contacted the general manager and was told I could have a refund but not to enroll my son in the program again because he would have the same issues. He did NOT have this issue before. Every so often with a new coach is fine but the same bad fit for a complete session is not ok. This is a small community and the location was very convenient for me and my kids. I would add that I witnessed 3 other children’s sit on the bleachers due to boredom.

In the end, it’s my son is the one that loses out. Thanks Grizzly for looking after the younger community

The best gym in the valley, and it’s not close! Family friendly, super clean and enjoyable environment, and just a very healthy atmosphere all around.

The facilities are phenomenal, and the staff is extremely helpful & friendly also.

There are cheaper gyms out there, and you can have a lower quality experience if you pay for a lesser gym. If that’s not what you want, go to Grizzly Fitness!

Grizzly Family Fitness is the place to work out if you want state-of-the-art equipment, fun exercise classes, enthusiastic instructors, and a place to meet friends and bring the family.

Friendly staff, a quality nursery, and opportunities abound to either try something new or do your own thing. I've been a member for 14 years and can't imagine going anywhere else. Clean, bright locker rooms, a sauna, indoor track, free weights as well as machines, a cardio room, cycling, basketball, high intensity interval classes, CrossFit, and group exercise classes for all ages from Tumble Buddies to Seniors. Whether you need a place to continue your fitness routine or are brand new to exercise, or somewhere in between, Grizzly offers the best of the Valley's instructors, trainers, and equipment to help you reach your goals!

This facility offers so much for everyone in my family! We couldn’t love the place more. My kids absolutely LOVE the kids classes and programs. It’s definitely the best jogging track anywhere around, the variation in training settings and equipment for every style is remarkable. This facility offers more to my family than any mega-gym we ever experienced in the lower 48. But despite all that, the best part is the still the staff. You can find equipment and weights many places; this place is special because managers Mark and Leslie love the people and love the community—and it’s obvious. The culture is great, there isn’t a person on staff that isn’t warm, friendly and genuinely wants to give anyone who walks in the door a great experience.

I’m grateful this place is here, because as a parent though I can workout anywhere with equipment — if you know your kids are with coaches that love them, doing a kids class they love. Well, if you’re a parent, you know. Total game-changer! If you’re trying to get back in the groove and lose weight or get back in shape, you’ve got to come try Grizzly for a few days!!

Planet Fitness

Great gym clean and comfortable the staff is professional it is one of the better clubs I have been a member at.

The Staff all had good attitudes when I walked in and it had a really good vibe.  Overall seemed like a great place.

Great place to exercise and have a good experience. Friendly and courteous staff, great atmosphere.

All the staff are super friendly and professional. Connor was extremely helpful. Super clean gym and love working out there

Had a membership here, not great, also very difficult to cancel, but wasn’t going to leave a bad review. We just stopped by tonight because my 2 year old was having a bathroom emergency and doing the potty dance, they say we can’t use their restrooms. That’s ridiculous. My husband is cancelling his membership as I write this.
Would not recommend this place to anyone.

The Alaska Club Wasilla

Overall I loved my experience at the Alaska Club! My favorite things are the fitness and yoga classes. They really helped me stay on top of my exercise routine and the instructors are super fun and classy people. My daughter loves the pool and the monthly family fun nights. However, I do feel like there are a lot of “fine print” when it comes to the contracts and fees. So if you are planning on signing up I would recommend really asking a lot of questions and reading everything to understand it so there’s no hidden fees or confusion.

Best swimming pool! Good basketball area too. So worth it especially in the wintertime!

Pool and sauna have been a life saver with all the rain and cold these last few years! Clean. Fun for the family. Kids love the water slide, wife loves the Yoga classes.

Definitely not one of their cleanliest clubs. You can tell in the little details how they don’t care about the Wasilla customer as much as south anchorage. Such as, in the women’s bathroom there are three sinks but only two soap dispensers. In the South club not only do they have enough hand soap but also offer lotion, tissues and feminine products. But that is just a small issue when compared to how the company doesn’t take care of their employees or offer a good living wage. For as much as I pay I wish they did better.
Saying all that this is still a much better option than Planet Fitness.

Leah E was the BEST cycle teacher ever! She was so engaging and the 50 minutes flew by!! Thank you Leah for such a great workout!!

The Alaska Club Fairbanks South

I love this gym. It’s the best all around family gym in Fairbanks, Alaska. The GM Dustin and his family have improved it and continue to pour into this local gym to make it better and better! So thankful for their very exceptional staff and as always the kindest members. This place is what saves my soul in the long winters and keeps my kids healthy and entertained also in summer with the kids camp. I cannot say enough great things about this place! Go Dustin and team! Thank you for inspiring us all and keeping Fairbanks Alaska Club being its Best!!!

Easily one of my favorite places to be. The staff is always polite and friendly. I like the floor space upstairs and I’m always impressed with how they can keep on top of cleaning considering the constant traffic and the massive size of the building. If I feel like an area could be cleaner before I use it I don’t hesitate to flag down the cleaning person (I always see someone cleaning) to give the spot a quick sweep. The facility really is massive and even during “busy” times there is almost always an empty machine between people. New equipment always seems well thought out. The old equipment was high quality and the replacement is even nicer.  The parking lot is easy to get in and out of even during rush hours. All of this being said, I do go as many as five days a week using the showers and steam room and sauna and dozens of different pieces of equipment and a ton of towels which makes the price seem insignificant to the service I’m getting.

The remodeled weight area is awesome!  Great new machines allow training one side at a time and plenty of room for mats. My personal trainer Joelle is so excellent and inspiring - she meets me where I'm at and keeps me going. This pool is the best in Fairbanks. Lots of lap swim hours, too.

Decent price for all of the amenities that I use. Super Dusty, to the point if I ever stop using all of the extra amenities that I utilize I would cancel my membership and sign up somewhere else. But the staff is great the teachers are great the classes are great everything else I love.

The Alaska Club Fairbanks is a premier work out facility with a very energetic manager. I work out around the country and this club equals or surpasses all of the more expensive clubs I go to. The swimming pool is now top notch. Excellent locker rooms and the remodeling of the work out areas is incredibly

The Alaska Club East

My kids play tennis and while I usually work out at home, I enjoy the amenities. It's nice to have a bright, clean place to go, especially during the Winter.  Melanie at the front desk is always super cheerful and helpful. She really makes us feel welcome!

The Alaska club East is pretty terrible, but the gym situation in Anchorage is also terrible. Anyhoo, this gym is constantly filthy and many areas like the mens locker room are both disgusting and in disrepair (I’ve literally found used condoms in the shower). The weight room area is far too small and set up awkwardly with old equipment that needs to be replaced. Also the club lets the 16-22 year old wanna be bodybuilders run wild. They blast their own music and set up their cellphones on tripods to record themselves. But worst of all, they hog equipment. I’ve waited nearly an hour for a squat rack before. If you’re coming from the lower 48 and have experienced well managed gyms, this place will be a shock to you, especially the cost compared to cleanliness and disrepair of the gym.

Front desk person sent me the wrong way after asking her for a location. I knew that wasn't the room myself. I walked all the way back and she replied "oh it isn't?" My eyes rolling to the back of my head. Idk, I DON'T WORK HERE. She confidently pointed for me to go down as if she knew. She could have verified with someone who knew before sending me and wasting my time. I should have asked a random person walking by.  Note: Don't ask the front desk for directions around the building.

I worked with Amber McCaughey to set up a new membership and she was AMAZING!  Answered all of my question and was very patient with me. She really worked with me to get me the membership that meets MY needs.  I highly recommend her!!!

Superb fitness club. Locker room was very clean and well kept; employees busily bustled around to keep it in good condition. Locker room has both a steam room and sauna. Swimming pool has a deep end (about 11 feet) that you can dive into as well as 2 slides that enter in around the 6-8 foot depth. They offer rentals, and you can rent the pool for a party and have them blow up a bouncy pad that floats on the water. Staff was helpful and cordial.

The place is closed and apparently has been for a year. I did not know this until this morning. Planet Fitness, Google, one of you has got to fix the status of this place to closed as it still shows open 24 hours.

I am so disappointed with how they are closed INDEFINITELY! It was convenient for myself to go to this location because it was near my home and work. Tho, there is other facilities we may go to they should really work on fixing up this place or opening another one near again. I enjoyed the customer service here and the machines were so much up to date.

Whole complex was shut down and trashed. Looks like for good. Google says open but there's fencing around the building entrances

The staff was really rude and acted like they didn't want you to be a part of the gym. I asked how to become a member and the female employee just said go online you do it yourself.

Good gym really clean! The staff is always working hard cleaning all the time. Equipment is always working hardly ever anything broken like some gyms. And it’s not to busy usually when I go.

The Alaska Club South Gym, Health & Fitness Center

If you belong to the Summit and are a late afternoon person, you may know me by sight.  I have been a member since 2007, most weeks coming to the gym 4-5 times a week.
I like the gym and it has some pretty unique features.  The snow plowing of the parking lot is so subpar year after year, I have now decided it must be a feature.  As you navigate the deep ice potholes you can test your agility. We all know agility is a feature of fitness we all aspire to.
That last big snowfall Wednesday through Thursday in early November was not plowed until the weekend.  This allowed the snow to pack down to ice that will probably be around until March.  They did put down gravel, that either has melted into the ice or been pushed to the low spots, so your agility can still be tested.
If you do happen to fall you can access your bone density. Nothing broken or cracked, you are good to go.👍The Summit provides large fluffy towels that you can use along with some ice from the lemon ice water they have strategically placed around the gym if you fall requires icing.
Currently the parking lot light by the entrance is out so you can test your low light vision when you try to determine where the slippery edges of the ice potholes are.
The gym can be a bit dirty sometimes, but mostly it’s okay.  The Summit has an employee, Helen, that I think of as the locker room ambassador. She is always upbeat and actually works out at the gym so she is very aware of what is needed.  She often cleans things that don’t need cleaning everyday, but do need attention. She is an upbeat addition to the locker room.
I have worked out consistently for the last 45 years, in many locations across the country.  The gym is pretty good, you rarely need to wait for a machine.  The online classes are a gift.  You can create your own yoga environment anywhere, and take a great class with Xochitl.  She is easy to to follow, the workout is always different, and she provides modifications, the online feature is part of membership.  So please join our gym so they can be profitable enough to have snow plowing that is comparable to the food store a quarter mile away. I would give the gym 4 or 5 stars if the parking lot was not so dangerous.

Has the best equipment because of being on the nicer side of town. The single family bathrooms are dirty, like to the point I’ve taken notice on multiple days just to see if they change. They haven’t ,not sure if it’s short staffed but that’s no excuse for not scrubbing bathrooms. Especially at the price families pay. Also keeping the steam rooms at 102? The rest of the clubs keep at 123 ish so you actually have a relaxing experience. I’d rate 5 stars due to the fact of it being a better place than the other Alaska clubs but due to the dirty bathrooms, and the steam it kinda ruins the experience.

Alaska Club has really gone downhill. They can't seem to keep workers due to minimal pay which affects the club. They are almost always out of towels in the locker rooms. There is obviously a need for family swimming but they are extremely limited on times and overcrowding the times that are available. The small pool is closed half the time due to camps and swim lessons. The hot tub is even worse. They are far overpriced for the availability. There are very limited options for family swimming in Alaska but I will not be choosing the Alaska Club.

Yesterday I made an appointment for a tour with Ian for today at 3:15. He sent several text message reminders, which I responded to . We met and executed the tour. I didn’t sign up because I need time to think about the 12 month commitment. Later tonight I get another text from him; “Hi Pamela, missed you today for our Club Tour Appointment! When can you reschedule? ~Ian”
Well. That sucks. Way to meet friends and influence people Ian. You just lost a client.
Get it together.

Don’t usually do reviews but felt it would be good to share. Shady sales team. just moved back to town and purchased a $20 guest pass the other day to access the club. A few days later At the Alaska State fair I was given a free day guest pass to access any club from Alaska clubs fair booth. I came in to use my guest pass and the front desk required me to check in with a saleswomen and the saleswoman told me it was policy that I have to be wanting to sign up for membership if I wanted to use the guest pass. She showed me no such proof of policy. Then when I asked for my guest pass back she refused to return it to me. Wanting to note I had been a member for 10+ years before I moved.

The Alaska Club Summit

The Alaska Club South and The Alaska Club Summit are the only Clubs I am thoroughly acquainted with. They make it their job description to be user friendly, safe and helpful to assist you invest in a more healthy lifestyle!

They’re MY KIND of People & they’re my stomping grounds! I enjoy  three lovely grandchildren and we so appreciate  the 2 different pools available and hot tub!
My grandchildren enjoy their fun Swim Lessons with WONDERFUL Coach Glenn each Wednesday, a highlight for their week!
Truly the “CleanTeam” works super hard to maintain well groomed locker rooms. On the South Side their age-appropriate locker rooms give you the choice to be around young children or 14 and over in a quieter locker room setting. A lovely relaxing massage chair was recently installed on the South Side and it’s free for adults to use. Many different exercises and sports opportunities await those who would like to use their variety of gyms and participant in free lessons!

We deeply appreciate the commitment and hard work of every one of the employees of the Alaska Club. My grands love 3rd Wednesday of the month for “Family Fun Night”.The club provides free pizza a healthy beverage and a bouncy house with a fun craft and maybe some games in the large gymnasium. All members are invited & guests too! YES IT’S FOR FREE! Such a marvelous opportunity for family togetherness. They try to make the time happy for kids of all ages accompanied by parents or guardian.

On the Summit Side an extraordinaire experience in fitness & luxury invites you to join! Yes, a little pricier,  however,  you pay for what you get! At the Summit you enjoy an amazing beautiful spa facilities  with relaxation sauna, hot Jacuzzi, and a peaceful steam room!  Their clean fancy
lovely change rooms and lounge area invite peace and rest!

I find the variety of exercise machines always kept in good working order and cleaned throughout the day. On both sides of the Alaska Club they try diligently to learn your name and make you feel welcomed  like family!

Overall the Alaska Clubs are a wonderful user friendly family place to gather! They offer many classes of various natures to help you stay fit, keep in shape or learn specific skills. Alaska Club  grew up with Alaskans’ owned and operated for now 30 years! No, I do not work for them, however, I know what a great asset for my disabilities. With 2 total shoulder replacements and Bilateral knee replacements the Alaska Club will be an ongoing lifestyle choice to help in maintaining good health!  I expect to continue to enjoy the excellence of their facilities for years to come.

Finally may I acknowledge the great management skills of Seth who enable the smooth running of the Alaska Club.  They desire to know your opinion on how to make your experience more positive. They welcome members’ feedback. I cannot complement the management enough for their excellent knowledge in helping people make wise  and healthy lifestyle choices! What a  great team of employees from the ace handyman to the top management. You betcha they go out of their way to make you feel welcomed and part of the Club!

However, success depends upon YOU to be diligent to use it! I encourage YOU to make the investment in your health a priority.

For the most part the club is great, couple things, one being the trainers when they have a client they will tie up equipment that they really aren’t using. The second is when the club runs specials to get more members, they must not tell them about the difference between the day lockers and lockers you can rent, it’s annoying. Your current staff is very thoughtful and friendly.

I've been getting calls and voicemails from them for 2 years now after cancelling due to moving to another state (I'm no longer in Alaska and haven't been for 2+ years). I've politely asked them on 4 different occasions to please stop calling and to delete my account/contact info, but they still keep calling and leave a voicemail every time. I've spoken to different managers from different departments (accounting, marketing, and a general manager) and they've lied to me every single time about making sure I don't get anymore calls/voicemails from them. I've told them multiple times that I am no longer living in Alaska. I've told them multiple times that I do not want to receive phone calls, emails, or voicemails from them, but I STILL am. Summit facility has also gone downhill when I was last there. Yellow and brown stains on towels. Towels never available (imagine taking a hot or cold shower and no towels available and all the used towel buckets are overflowing, and some of the towels have disgusting stains). Jacuzzi / Whirlpool / hot tub always down for maintenance or cleaning. A group of treadmills not properly grounded and you get shocked through your earbuds. They stopped doing nice shampoo and body wash so have to bring your own. And they close at 8pm. If you cancel for any reason (such as moving out of Alaska), they will continue to call you and leave voicemails about their "special offers if you come back" and there is no way to stop them from calling you other than changing phone numbers (I've been getting calls and voicemails from them for 2 years now even after asking them to stop...). So beware or be ready to change your phone number after cancelling because you're signing up for a lifetime of phone calls and voicemails from them.

I absolutely love the Summit for my husband and myself! We have been members since 2009! It’s classy, state of the art Workout machines with TVs and outlets for your phone if you want to watch something there! The best part is after your workout you can shower and then soak your sore muscles in the hot tub!
My annoyances are we used to have hours till 10 pm M-F and 8 pm on the weekends! Now they close at 8pm M-F and 6 pm on the weekends.My greatest annoyance is we pay the same price as we did with full hours  but we have less hours plus fees went up last year! My only other annoyance is we are retired military and there are many of us but they don’t give the military discount! We can get it in the Mall and fast food or restaurants but not at our health club we go to everyday Monday- Sunday. Ending on a positive, it’s the best place when choosing a fitness club in cleanliness and everything you need. For those who drink and over 21 you can buy alcohol!

I have talked to the GM ( Seth ) about 4-5 times over the phone in the last 6 months asking him about the hours- I work 6 days a week until 8pm and they started closing at 8. GM told me that they are working on changing the hours in SEP- Writing this in DEC with no follow up calls when he promised me a phone call. I kept my membership for almost 2 years now with these hours thinking it will change- But now I think Summit just got too comfortable with their hours. Too lazy to pay for extra 2 hours to stay open when charging me almost $150.00 a month.

Update- Thank you for the response. I pay for the services at the Summit not next door( AK South) NO SAUNA / NO HOTTUB. There are other gyms for $30.00 a month for that. I am paying for services I can't use there when I signed up for this 4-5 years ago. Also not getting a follow up phone call when I was promised. From my end I kept my membership for almost 2 years now without using it and nothing has changed.

Alaska Body Aesthetics, LLC

After waxing for over a year and ruining all my progress with a single shave, I decided to look into laser hair removal. I picked Alaska Body Aesthetics based on their reviews and I’m so happy with my decision. I had an initial consult with Nicole who answered all of my questions, even the silly ones, and I scheduled my first treatment with her. I was nervous about the process and the pain and she made me feel at ease the entire time. She explained what she was doing as she was going and checked in with how I was doing throughout the whole treatment. Although it’s still too early to see results, I would highly recommend Nicole to anybody looking for the treatments provided at this business!

For those looking to make the transition from waxing to laser hair removal; just do it!

I got a Red carpet peel by Natasha. She’s amazing! After I walked in she assessed my dull dry winter skin and I walked out with radiant refreshed dewy skin. She answered all my questions, and took great care of me. If you haven’t been here, make an appointment to go spoil yourself! You’ll be happy you did!

I am currently in my second round of Fraxel treatments and could not be happier with my results. I went in for a normal facial for my first experience and Natasha was very upfront with me about what my skin needed. We agreed on the Fraxel and my skin is worlds, I mean WORLDS, different. I am so so happy with my experience at ABA and hanging out with Tash and Ashley is an added bonus!

I've had 2 IPL laser facials and a Fraxel treatment with Natasha at Alaska Body Aesthetics. Natasha is very professional, positive and high energy. She explained my treatments and took very good care of me giving me a quick hand and arm massage while the anaesthetic good effect for my Fraxel treatment. I had a medium strength treatment, and will be honest and say this is hot and not without discomfort but not unbearable. Immediately after the treatment my face was red, but not as red as when I finish my normal cardio routine. I would say that I experienced medium heat for about another 90 minutes and then my face felt cool and comfortable. I did not have any trouble sleeping on my stomach with my face in the pillow. The following morning the redness is nearly gone, and I have only some moderate puffiness and no discomfort. Already I can see positive changes that I expect will become more refined with healing and time. Everyone will experience these treatments slightly differently due to our own unique skin types and healing abilities. And while these treatment are not for everyone, if they are right for you, you will be in good hands at Alaska Body aesthetics.

Not all staff are educated and experienced accordingly to their claim.  Some are better than others.  While they all try to give you a friendly smile and try to provide a great customer service, many times they end up making your skin worst because of the many mix of chemicals they provide (That was my experience) For myself, the first lady was  friendly, knowledgeable, and my skin turn out better.  However, the next lady, because of lack of experience end up causing my skin to break out the following day and cause my face to turn oily for the the next two weeks! She claim to have over 20 years experience however I can tell she was just starting.  overall Its a 50/50 chance something may not turn out because there is only two ladies that do the treatments and both are knowable in certain areas laser, facials, waxing and other services.  Above all they are over price for their lack of knowledge and experience.  Services range from $120- $3000 depending on what you want.

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