Famous Footwear

I would like to see more different brands of footwear and have wide feet options.

Update your store hours! My girl is a travel nurse and needed new shoes, got off at 7 and drove straight to your store because the hours on Google said closes at 8 only to find a hand written note taped to the door 10 to 7. Get your stuff straight!

Go elsewhere, I drove into town to buy shoes tonight, says online they are open till 8pm.  Nope, hand written note stating they were closed at 6 today

BUYER BEWARE..I purchased a gift for my wife and tried to exchange the sneakers for a different color in the same model. While trying to exchange them I was met with rude customer service and was told I would have to pay another $30 for the exchange to occur. Then I was told if I lost my receipt it would have been better for me. With covid and everything going on I would assume customer service still exists but apparently not at the Keene nh location.

Knowledge staff. Masks are enforced and encouraged due to the tight aisles. Very happy I went here and not Kohl's next door. And they have Vans Deluxe Comfort sneakers 🥰

Boot Legger's Footwear Center

I'm all about shopping locally, but my experience today was so odd that I do not think I will return to this location.  I stopped in looking for boots for work.  I have options as the type of footwear I can utilize, but the older, plaid shorts wearing salesman seemed so put off by it the fact that I didn't have specific answers to his questions that he gave me the nastiest look, like I was up to something nefarious for some reason...  I just wanted to look around at the boots and not be judged, looked down upon, or followed around...

There is a woman named jade who works here and I asked her for help sizing my sons shoes and she was rude thinking I knew my sons shoe size. She was on her phone the whole time in the store hiding behind shelves. Very disappointed in management for not firing her. Every time I come in here it’s the same thing. Why is she always on her phone doing nothing while probably getting paid the same as the people who are doing stuff. I know everyone who comes in has the same to say about her. Not presentable at all and disrespectful. She needs to be fired or the situation needs to be addressed.

Went to 4 stores in Keene to get boots for my kids. Bootleggers is the only Store we had luck in. The choices were great, prices on point! Shop here.

Two young ladies waited on me, both very nice, were helpful, not putting any pressure on me to buy. I did buy a pair of low Merrill low hikers. Love them!

Great variety of brand name shoes and sandals I'm looking for .

Suburbia

It really needs a little more organization. Have an area where they indicate curvy sizes... And that the products have a label. I bought a sweater, it was the only one in that size because it didn't have the label. It took me more than 15 minutes and they brought me a smaller size with a different price.

It is a store that has a variety of clothes, its displays vary according to the season and it has a variety of sizes, there are clothes of excellent quality. And it's usually very quiet to be able to walk around the store without a lot of people.

The Shoe Smith LLC

Ok I know this is a pair of old beat up New Balance,but the laces are brand new and are the best thing since sliced bread! I have fallen a few times because my laces have wrapped around the bike! No more with these!!! I love them and the sales man was right!! They are the best! Best shoe store in this area!!! Thank you!!!

Very welcoming and knowledgeable!! The last remaining of true craftsmanship!! They will give you an expert opinion about repairing your footwear. Don't think twice, just go!! They also carry a wide variety of new top quality footwear!!

We've been coming here for years for shoes and orthotics. Always good service and sure helps the feet!

This store is such a treasure to have in Eastern CT. It's so true that if your feet are supported and in properly fitting shoes, it solves so many joint problems and aches/pains. This has definitely been the case for me, even after an orthopedist couldn't figure out why I was in so much pain for several years...one visit to The Shoesmith and the knee and hip pain disappeared within two weeks, and I have never looked back. I walk 3-4 miles every day and feel great!

I dropped off 5 pairs of shoes on Thursday. They called the next day to let me know they were ready! They were all perfectly repaired. I can’t thank you enough for your expert workmanship.

coppel PIPILA

There is a large Coppel in town and is a very nice store. Honestly do not understand why this location exists. It has nothing but shoes and some computer/phone equipment. The prices are very high. I would not return personally. Go to the main Coppel in town if you want a nicer shopping experience with a wider variety of products (appliances, furniture,housewares,etc.)

A typical shoe store. Has a small selection of men's and women's shoes.  However they do NOT Carry wide widths

Pretty small store but they have a good variety of shoes

Very nice store and they have everything in clothing for the whole family.

Very clean and neat, and in brands and seasonal clothing I have always seen some attractive offers, without a doubt the clothing is of quality and is very accessible in terms of price and sizes in general!

Coppel Canada Sentura

Little assortment and variety but almost everything is on sale 🤠 so you can find something normal at a good price

Terrible service from the staff. Zero professional ethics with the privacy of customers, they shout your personal information throughout the store, and for a change they don't know how to do their job and they start talking on the phone to expose your confidential information, don't you have a superior in charge? The employee who helped me wasn't even wearing a uniform.
I have been to other branches and the service is very good, I will not return to that store

They don't have as much variety, but they can get you out of a pinch.

Excellent, I always find good deals on shoes. The attention was very nice.

SHOE-INN

I walked in to Easthampton Shoe Inn at 443 to purchase a pair of shoes I had already decided on, knowing they would carry them. As I quickly and quietly walked around the two girls that were standing at the register said nothing. Perhaps because they were too busy on their phones. While I found the shoe and picked it up to ask for my size, I was ignored. She plugged the vacuum in and began to vacuum right under my feet. The rug was 3x3 and when she was thru I asked what time they closed as another woman was trying to enter. One said "we are closed" while the other said "we close early to clean". The time was now 446... I walk over to the door, which was locked, which wasn't a problem because the other was standing by it to let me out.

I have never seen or been apart of such appalling customer service. I highly recommend never walking thru those doors.

I love all the shoes they have. The customer service is excellent!!

Outstanding customer service and great selection!

Went to store just to justify what my box of shows says as oppose to online order and manager Joey made it seem like it was not a mistake. I just went to show the box, get a refund and he went all the way around the situation when the correct thing was to give refund back, simple..

Visited yesterday, walked in without a mask due to medical issues (have doctor's note to prove) was treated like a leper. Never been so insulted. Asked a question, got very snotty replies. Was ORDERED to stay away from other customers and the entire store was empty except for 5 of us: the other two people I walked in with and two employees. So nice of people to not be judgmental. Never going back to this store ever again.

I prefer to patron Famous Footwear stores for their quality products, decent prices and sales.  I wasn't looking for anything this past visit but I left with a pair of Khombu boots and a pair of Nike sneakers, both were on clearance, for  a total of $110.  I wanted these boots last year but didn't want to pay full price.  Glad I came across them and will enjoy wearing them this Winter ❄️!

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