G & M Ace Hardware Inc

Super knowledgeable and helpful. Friendly staff and they had exactly what I needed.

Summers coming, so get all your outdoor needs at Ace Hardware.  All gardening items from vegetables,  herbs, ornamental flowers to hanging baskets are now available.

Cashier had an extremely hard time counting change and was rude. Other wise good.

I love this store. Workers are so nice and so helpful. I've never walked out if there without what I went for or what they said I need to do what I'm trying to do. I go here all the time.

Its not a horrible place but not amazing. If you see Joel you will be treated well nobody else beats him

Scheels

They have nice things there. Vary much variety of many things. I really don't like how they check out people. You can stand there and they open up another register. So I went there and she told me that I was not in lane. Where is the lane when everyone else is standing with me. It was so inappropriate. Cashier number 105852.

They have the stuff that no one else stocks. High-end pew parts, great archery line-up. The meat processing area is insane. The staff is knowledgeable and plenty of them. Oh, and it's dog friendly.

Discovered this store just recently and our family loves it. Well worth the drive for us to find things we like other stores near us don’t stock.

The staff is extremely nice and knowledgeable and the store is always clean.

Pat and Hunter in the archery department were very helpful and knowledgeable with the equipment I had them perform work on. Even as they were very busy, they took the time to answer any questions I had. Very rare in this day and age. Very professional and courteous. I will be back for more purchases. Thank you

Thank you Scheels for helping us pick out our new kayaks! I really enjoyed talking with the store associates as they explained the differences between the different models and the proper equipment we need to have a safe and enjoyable experience on the water!!

Wildbird & Backyard, L.L.C.

This shop is so cute and well stocked!  There is a wide array of unique items across all different price points. The staff is friendly, knowledgeable and helpful.  This is my go to place for gifts for that person who is hard to shop for!

They have several necessary items for birds plus many gift items.

I was happy to find a wide selection of Stormy Kromer hats, outer wear, things I never knew Kromer made...in addition to the best selection of fascinating and unique feeders and gifts for bird lovers. Fun store.

This is a great store! The staff was very knowledgeable and friendly. They have feeders, houses, bird food and numerous yard decorations and wind chimes. We will definitely go back. We support small business.

The owner is very helpful with any questions asked. I didn't know that a lot of the seed in the big name brand, birds can't consume it, it's just a filler. Very reasonable prices and local business

Appleton Rock School

Having been a student and more at the Rockschool for 7+ years I can confidently say that it is an excellent place for music education. The staff are all extremely knowledgeable and the band program is well done, giving students many opportunities to show their musical proficiency in a performance based team environment. A student willing to put in the time and effort will find it rewarded on stage and in practice.

Appleton Rock School has amazing teachers and the owner is awesome. I love that the kids put on local shows to gain experience. You can tell the staff and owner do a great job of bringing out the talent in each student.

Appleton Rock School provides students with opportunities that no other lesson school provides. Jason and his staff are professional at all times. They do a great job at building a child confidence to perform

The teachers are attentive and flexible with their time and curriculum. My son is loving learning to play the guitar so much he practices without being asked. Sometimes multiple times a day.

Shoe Carnival

Oh no, absolutely to hell with this place and the employees. Do not shop here, I'm contacting home office right after I finish this review. My son is 2 years old, we needed to get him some shoes so we came here and almost immediately found a pair he loved so much that he would cry is we took them, all good right? We go to check out and they're mismatched sizes, it happens, so they send a guy back to find a matching size. They don't have any. It happens. So the guy offers to sell us the mismatched pair at a discounted price and/or order the right size. My wife says he needs to get a pair today so we go back and look for another 45 minutes or so and he was dead set on the one pair. I don't mind spending a little extra to get the pair he wants so we decide we'll buy the mismatched pair and order the right ones. We give my son the mismatched pair back and go to checkout, when suddenly the guy backs out and says they actually can't sell them. So we have to take them from my son AGAIN, making him cry for the third time over these shoes all because the manager (I assume) changed his mind. What kind of company first screws up their products, then makes false promises to make up for it? Horrible. Only one employee was nice and apologetic, the guy checking us out up front. My entire family shops at this store, but I can assure you that I'll make sure none of them shop here again. Upset my son, upset my wife, wasted our time, horrible. Now to contact home office.

EDIT: It got WORSE. After contacting home office, we went about our weekend like normal. This morning (9/5/23) I find out that they cancelled the order for my son's shoes on Sunday (9/3/23) because the 'product wasn't available'. How are you going to place an order for a product that isn't available in the first place? Anyways, it's been 3 days now since they cancelled the order and they still haven't refunded our money. Do not shop here.

The woman with dreads was so hateful and rude. It was as if I was a inconvenience to her. Her answers to my questions was so hateful and so mean that the woman infant of me asked if I knew her and if we had a problem.. I don't know that woman. I will not shop here again

The manager has a very poor attitude and looked sloppy and unprofessional.  She didn't speak, but kept talking to her coworker.   I see exactly why the store was empty. Imagine mom of 6 and won't be returning.

The girl that works at the front with the glasses was so good to me! She was quick to help others and definitely needs a raise!!! She’s definitely a keeper!

Rack Room Shoes

What a great shoe place! Pretty heels, I like the ones with jewelry on them, so pretty. They also have a variety of other great shoes.

If I could give a -5, I would, that is how terrible the customer service was! I was there yesterday looking for shoes and I asked a sales associate to help me and she talked to me so hateful.  She told me in a very hateful, condescending tone that the shoes were arranged in a certain order AND THERE WAS NO REASON FOR ME TO MESS UP A RE-DESIGNED STORE AND THEN SHE PULLED A SHOE BOX OFF THE SHELF AND SAID THIS IS TOTALLY UNACCEPTABLE, TO ME, like I was an employee.  I will be calling the corporate office and making a complaint.  If she is the manager, I feel for the employees!!!

Stopped by to shop for some new shoes for work. Several staff members were huddled around the check out area, nobody offered to help. Shoe boxes littered the store. Couldn't find a place to sit and try on the shoes because the shoe boxes were there too. Left and went to Buckle, next door and got excellent customer service, unfortunately they didn't have the shoes I wanted in my size. But the difference in customer service and cleanliness was night and day.

I absolutely love shopping here. I purchase my entire family’s shoes from here. The staff is always very friendly and helpful, the store is always neat, organized, and clean. Most importantly, their deals and military discount is always a plus! Their prices are unbeatable!

Great location and amazing customer service, and we found just the right pair of shoes. However, they don't carry much of a variety when it comes to larger women's sizes.

Ace Hardware

Good variety of products, decent prices. Just OK customer service

They had what I went there for and very affordable they cover most things that you can't get elsewhere

I hate coming in this store to shop. People are breathing down your back asking…. may I help you? I came in to get something that I didn’t want anyone to help me to get. Ilove tracker supply and Lowes…. Don’t have this problem. You guys not all people come to steal and definitely not me.

Popped in for some Muriatic Acid used to open clogged drains. Wasn't expensive. All of the staff are very helpful and always asked throughout my visit if I needed assistance. Seemed to have more items in stock and in store than other competitors.

Oh my what excellent 👏customer service skills especially cage he was able to greet and show us the product and give the price everyone is so professional especially Cage hope I spell that right and the cashier will be back and tell many more

Hobart Lumber Ace Hardware

The people here are more than kind. I gave them a hard time finding the right wood, and afterwards they decided to use their own supplies to lash my 4x8s to the roof of my car. Highly recommend!

Great experience with Michelle. She was super helpful resolving an issue I had. Very friendly and professional trying to help me solve my paint puzzle. Also very knowledgeable and willing to try multiple avenues to assist me. Great place!

I would assume if ur buying hardware it's fine....but if u have a FFL pickup be prepared to wait over an hour and 45 min.... horrible service, guy came in behind me with an FFL and was out in 20 min...but he wasn't brown.....I went to pick up a FFL at Debs gun range in Hammond was done and out in 25 min....don't spend ur money here...they make it evident ur money is different if ur a minority....which is sad in 2023

Excellent quality wood. I do my best to shop locally. I thought OK maybe it will cost a couple hundred bucks more then a big box store. I was extremely surprised to find the prices were about 15% cheaper then Menards and Home Depot. I called my order in in the morning, they pulled it and had it waiting for me. I was in and out in 15 minutes. That would have taken well over a hour at a big box store. They have a very easy to navigate yard and that's important when your towing a 26' trailer. They also had the hardware I needed in stock.

tall lady with the dark hair was very polite! She accidentally burped when asking for my rewards. Poor girl was super embarrassed! Had to tell her we all do it!!!

Hillside Ace Hardware

Emplyees are always eager to help with a smile.  I like to keep business local. Employee helped load salt today. Very nice gentlemen.  Ace has a wide selection of CARHART shirts for bigger men. Love Ace.

Can't say enough good things about Hillside Ace.  Very helpful no matter what problem I was trying to resolve at my father's house.

I was getting furnace filters and why not getting four of them. Store is awesome I've always liked it. The only thing is I use a walker or a cane and when I use the Walker especially it would be nice if you had one of those buttons that would open the doors. You are not the only store in town or around that needs them. Otherwise I have no complaints.

Went in for a air conditioner part and they were able to find what I need. I was in and out in minutes.

Very helpful!  Friendly and had everything we needed!

Lake Station Ace Hardware

Ace Hardware in Lake Station, Indiana, exceeded my expectations in every way. The store's organized layout and friendly staff made my shopping experience a pleasure. The employees were incredibly knowledgeable, providing expert advice on the products I needed. The wide selection of quality merchandise, coupled with competitive prices, showcased the store's commitment to customer satisfaction. Whether you're a DIY enthusiast or a seasoned contractor, Ace Hardware in Lake Station is a go-to destination for all your hardware needs. Exceptional service and a comprehensive inventory make this establishment stand out as a reliable and top-notch hardware store.

It used to be a good place, the personal attention was the difference between ace and Menards, now if you walking in looking for a bolt, they say aisle 10!!!! and read all the boxes!!!! when even they that work there have a hard time locating some things. NO WONDER WHY BIGGER STORES ARE TAKING OVER LOCALLY OWNED ONES, IS THE SAME THING NOW!!!

I spent an entire day trying to get a U-Haul at different locations using the app. They got me in and out here. The two staff I was working with were super funny! They kept me from having a completely ruined day. They also backed me up when my fiance didn't believe that I had been trying to get a U-Haul for hours with no luck explaining to her it's a common issue with the U-Haul app.

These guys are super helpful. If you need a uhaul they go out of their way to make sure you get what you need. All employees are super cooperative and more then willing to make sure you get whatever you came to get.

This place is not that bad. I only had one major bad experience with this store and that was when I purchased a firearm there and left it in the owner's care until I received my gun license. Well a couple months passed and when I went to retrieve my already purchased weapon, the owner act like he didn't know ANYTHING about me leaving it there because I had misplaced my receipt. Even after going into the system and finding my purchase, he still act as if he didn't know me or my wife and he's known us for YEARS! So needless to say I won't be purchasing anymore more guns from this facility..

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