Powell Ace Home Center

Living in a smaller community is very nice but for shopping there aren't many choices like you have in big cities so you have to travel to the bigger cities to shop for what ever you're looking for and to get good prices . But in West Lebanon we have Powell Ace Home Center and they carry everything you need in hardware, home improvement and gardening and so much more. You get great quality and value and very competitive prices. The store associates are friendly and courteous and knowledgeable and helpful to assist you with your questions and concerns and they give you great advice for anything that you need help with and they don't talk over you and make sure you understand what you need help with or the tools or products that you are purchasing. They have a very sweet and very helpful woman that will cut and program your vehicle keys that have the computer chip in them and she does this for half the cost of having a locksmith do it and I know because I could only find one locksmith agency that cuts and programs the chip keys and depending on the vehicle the locksmith charges two to four times the price that they charge at Powell. The store and grounds are neat and clean and uncluttered and well organized and the shelves are well stocked. You'll save time and money shopping here instead of going to the bigger chain stores in the bigger city. I highly recommend Powell Ace Home Center for their high quality and value and knowledge and convenience. I can't wait for spring when the garden center is in full swing. They have the best plants available and the best advice for planting and caring for them. If you haven't already you need to go and check them out and you'll be surprised and glad you did. Great store and shopping experience!!

Love this store! They have everything you need, super super nice employees that are always willing to help and the store hours make it even better!!

I bought paint that was literally titled “black” when I took it home it was more of a grey color. I went back to buy more paint that was actually black and the women told me should could not formulate a color for BLACK….

Edit/Reply to owner: The color of the paint I purchased did not dry black, it dried grey.. it dried LIGHTER not darker. When I went back to have it corrected, I was told by the staff that they could "not formulate" a color for a "darker" black. (And just so we are clear, I went back to PURCHASE MORE, not exchange, not get a refund... I WAS SPENDING MORE MONEY). When I went to a different store and they were able to do it NO PROBLEM. I have also added a picture of the first "black" I purchased that your team told me was the best they could do and the second TRUE BLACK that I got from another store.

p.s. if anyone needs almost a full gallon of grey paint, let me know.... you can have it

Customer service is excellent. Plumbing material pricey

Always friendly and personable service .
Along with the "Ace Rewards" (points) program PLUS business discounts. The BEST part though is that they are local.

Gus Bock's Ace Hardware

Great place to shop. Friendly staff and good prices. I was upset because they recently discontinued their birdseed punch card program of which I had been a part of for over 15 years. I got a nice response from Ace explaining why they had to discontinue the program with the paper punch cards, and how a new digital program was in the works. Apparently it was being abused by some people punching their own cards.  Having an explanation and knowing they have a plan to bring it back makes a difference.

Love shopping here. All of the store associates who I've always come in contact with are great and seem to like their job. When I do a curbside order/pickup, my order is ALWAYS ready within five minutes of ordering.

Good, clean store and helpful staff. I would shop here again.

Good service clean store very knowledgeable staff you can still get cut glass here and is one of the best hardware stores you'll find stuff if you like little tedious things to fix very decently priced very good selection of tools

Very helpful staff and lots of cool stuff.

Hyman's Ace Hardware

Great place that helps you find what you need they have a rewards program the more you shop here the more you save

Cashier's were nice!!  Edgar helped me with everything I needed !! Recommend this location

Very friendly service. Found what I needed and then some..

Whoa, the employees are super friendly & helpful. I was there for 5 minutes, and 4 people asked if they could help me! The store is organized and well stocked.  Going forward, I'll come here instead of Lowes or Home Depot.

All their staff is accommodating. The hardware store is well organized—large tool selection.

Walmart Supercenter

Great store everything you need, huge quiet parking lot.
They have Primo water refill station which is great but they should replaced the filters because it taste exactly like tap water.

We had a good experience at this Walmart as we bought supplies. The Bathrooms were clean and so was the store. The workers that we had contact with were very helpful. We spent one night here in our Class B RV. Thank You Walmart

Even tho the shelves were really picked through for the holiday season, they had everything we needed. Staff was friendly. Store was clean and bright.

Always a great variety of products and produce at this location. Everything seems to stocked well as much as possible. Bathrooms are cleaned pretty regularly. Staff are usually helpful and professional. Best Regards.

The man who greets you upon entering with the awesome hats/costumes etc and Barb are amazing! Their customer service is phenomenal. Barb is sweet, funny and made our frantic experience better. They always have what we need and if they don’t you can purchase online and it arrives to your home pretty quickly. The bakery makes the most amazing and delicious cakes.

Why I didn’t rate 5 stars

The auto center and “customer service” line when you call. A man was trying to be helpful after the auto center lost our receipt and gave us the wrong part but the manager berated him right in front of customers and rudely took over.

I made an exception and used clerk check out lane, she made me regret that with her first words. She picked up my used blue Walmart shopping bags from the conveyer and with significant attitude asked me “are you going to use these”. As if anyone would place them on the conveyor for any other reason.

Next time someone complains about self checkout, I will remember my most recent poor service at Walmart

There were only 2 cashiers at the time I was there but they moved the lines quickly.  I found everything I needed except graham cracker pie crusts.

The grocery pick up is a joke. You’re better off going inside with 3 screaming kids. IF you can get them to answer the phone, it still takes 45 minutes for them to bring out the groceries. And 9/10 you’ll be missing items or get molded produce. I’ve used them several times (because shopping with 3 kids sucks) & every time something has been wrong.

Edited to say, I stood at customer service for almost 15 minutes with no help while 3 young employees sat on their cell phones looking at me & another gentleman in line… we were told to “be patient” & “I’ll be right with you”.. only got help when we asked for a manager. this place is a legit joke.

On this day August the First.
I bought 2 sticks of Tennessee Pride Sausage that was bad.
They both had a good date.
But the meat was ruined.

Absolutely HORRIBLE customer service.  I am in my 50s and was stranded and had to walk 1.3 miles to get to my semi truck.  Asked them if they could put my cart with over $200 in groceries in the cooler (my local Walmart does it no problem) and I would come back for it(already paid for it).  Team lead lady was rude  and told me they could return the items but "she ain't giving me cash".  I paid with a debit card and I know they can give cash back.

Tradehome Shoes

Can't say I've ever had a better shoe shopping experience than I had here on 4/22/17. I wish I could remember the names of the young male and female working that day because they were fantastic. Both of them were very helpful without being pushy one bit. The girl was actually wearing the shoes I was looking at and she could tell me first hand everything about them and how to take care of them - it was great. The guy helping me brought out any pair I wanted and more so I could find what I liked. By the time I was done we had about 10 boxes of shoes spread across the floor that I had tried on. I felt bad because we made such a mess but he said it was no problem at all. Both of them were very honest, helpful, and authentic. I ended up buying 1 pair (same pair the girl employee was wearing) and I'm happy with them so far. Tradehome is more expensive than other shoe stores on average but the quality seems to be better and the personalized service was phenomenal. I live about 2 hours away but I'll be coming back.

Becca and Kate took excellent care of me today. I returned a pair of Hokas that I had purchased 6/18. I noticed this morning that my sole had started to separate. I went in and asked for options, I was told they could swap for a new pair and Becca sat me and asked what my size was. She brought out a new pair, got them on my feet. Real happy with the process. Excellent customer service. Staff was very polite, friendly and professional. I had to sign the return receipt and was done with no hassle at all. Very happy customer!

The two salesmen were just so awesome!! I have cerebral palsy so finding good shoes can be a challenge, they were so knowledgeable and I found 2 pairs!! Thanks for having an awesome staff

I had an issue with the fit of some boots. The manager was very helpful with an exchange and made sure I was happy with the new boots I got. Staff is always friendly and helpful!

Sales associate was awesome. Very attentive and made sure I was satisfied with my shoe. I bought a pair of the Hokas and they are awesome. So comfortable. Definitely recommend a stop by and check them out.

Shoe Carnival

I came in for 2 specific pairs of shoes and both were in stock. The ladies working the front were a wonderful surprise. Most retail workers are not as friendly anymore but these two made my day. Let me know some socks I grabbed were B1G1 free and good quick conversation during checkout. I wish all retail workers were as nice as these two. I am also a retail worker and know how hard it can be. Kudos gals!

Didn't find much selection to my liking but I guess I'm old, don't care so much for modern designs. Also was hard to find my size but then I wear a rather large size.  What I didn't like was trying to get some assistance.  I finally got one girl to help me, she just sorta pointed out some areas for me to look then disappeared. After awhile a black lady showed up, was attentive to my needs and did her best to assist me.  Thank goodness for this fine lady.

They had a variety of shoes,unfortunately they didn't have my daughters size in the shoe she liked.  The employee did offer to order for us and ship,but she needed them for the next day. I will definitely be back,they have a lot of girl shoes.

Brittany was SUPER AMAZING!!!! She stayed with me till I found the perfect shoes to work in with my Plantar Fasciitis. She was TOTALLY AWESOME!!!!

My son was followed by your employee through three different aisles, I do not appreciate this stereotypical racism. We are "indigenous"  or native American indians as you label us, I do spend my money at your store but not anymore! FYI my money is green like everyone else's, not brown like me! If I were there with him I would've confronted this prejudice behavior from your employee! We do not steal, I was not raised that way! A message to our indigenous people, do not spend another dollar at this store!

Famous Footwear

Best deal on birkenstocks, the buy more save more only paid for the shoes, with my savings I got both packages of socks for free. I'll be back

Had to stop in on my way home from a trip having just drove 13 hrs with another 3 to go. I needed to just exchange an online order for another size. The women behind the counter were so helpful, so kind. I ended up owing an additional $1.50 & they covered out of their own pockets so that I didn't have to run all the way back out to my car for my wallet. I didn't catch their names but they def made my night! Thank u!

Great time to get a new backpack for this year for school.

They didn't have the shoes I wanted in my size. So I got my old standby shoes I like.

Last year, sought athletic shoes for trail running and cross training.

Staff didn't know product. I had to use my phone to find shoes appropriate to the activity. Staff only pushed athleisure lifestyle shoes.

Ended up buying multiple pairs on Zappos and returning what didn't fit.

Journeys

I never seen such unprofessional setting. Today I walked in, and seen the worker( the lady with a mole )  have her whole family behind the cash register. And her kid eating from a chair as if it were a day care.
Definitely not a welcoming environment.

Great staff, very knowledgeable. Prices are really good. I buy most of my shoes here. If they don't have a specific color scheme of shoe you're looking for, they'll find you a pair online and have it ship directly to you, which is pretty cool.

I had the best customer service at Journeys in Minot, ND. I had boots that were shipped to the Journeys in the North Dakota Square Mall from one of the Journeys in Mall of America. When I arrived to pick up my boots in the Minot store the boots had not arrived there yet. They were supposed to as I had paid for 1-2 day shipping. However, Whitney helped me sort out my problem. She called the head office to determine where the boots exactly were. I am from Canada so she was not able to ship the boots to me. Instead, she tracked down a pair of boots in B.C. for me. She arranged for these boots to be shipped to me in Regina, Saskatchewan. As well, she refunded me the price for the express shipping cost that I originally paid in Minneapolis. Whitney was so the best! She provided such great customer service! I suggest everyone visit Journeys in Minot!

Unreal service. Got replacement laws and the beautiful red head with glasses laced my boots for me. Was unsure about buying another pair of boots but that solidified it for me. Only regret was I didn't ask her out.

Tim Christen

Wonderful customer service! Helped my soon to be one year old grandchild sized and shoes!

Michael helped my mother find some badly needed shoes, he was kind, patient and attentive. Great experience.

Outstanding customer service!! My son and I were looking for Hey Dudes & shoes for work. J was extremely helpful, knowledgeable and personable! We will definitely be back again!

My husband was trying to find shoes to fill a specific need (work-related) but didn't know what kind of shoes would be best. Aaron listened carefully to what my husband's needs were and did a great job finding options and explaining the advantages and disadvantages of each. He was very pleasant and patient as we took a super long time going over all the initial options and the additional options he brought after getting my husband's feedback. From observing the other employees during the time we were in the store, they seem like they would be helpful as well. I highly recommend this Tradehome.

They have a great shoe selection, but when i walked in it was because i saw a sign that said "bogo deals, buy one 50% off all 'hey dudes' " so i walked in, and started to look at the selection while talking with my brother. So with the "bogo deals" i chose my shoes, and my brother chose his, we walked to the counter, the man at the register rang up the shoes, then says, "oh yeah, i just walked out there and took down the bogo sign, so these are no longer on the list". Gotta say its quite disrespectful to acknowledge theres a deal, and still not apply it to the purchase.

Staff helpfully measured me and recommended shoes for my needs (anti-pronation) and they have a good grasp of their product and body mechanics.

Pricing was actually cheaper than Amazon, FWIW, though I would've happily paid more for the service and local availability.

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